Troubleshooting 59
Troubleshooting
Using AirWatch
Issue | Reason | Solution | |
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I add a printer to a Location | Some settings are not stored until a | a. | Create a generic profile for the |
Group. Once the printer is | profile is published to that printer. |
| Location Group. |
powered off and on, it is no longer |
| b. Set the option to Auto install | |
associated with the original |
|
| and click Publish. |
location group. |
|
| (All settings are saved and sent |
|
|
| to all of the printers within the |
|
|
| group.) |
|
|
|
|
I add a printer to a Location | Some settings are not stored until a | a. | Create a generic profile for the |
Group. I click Soft Reset on the | profile is published to that printer. |
| Location Group. |
AirWatch console and it is no |
| b. Set the option to Auto install | |
longer associated with the original |
|
| and click Publish. |
location group. |
|
| (All settings are saved and sent |
|
|
| to all of the printers within the |
|
|
| group.) |
10/31/13 |