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hooting

Issue

Cause

What to do

 

 

After installation, the unit

1. The power source is not turned ON.

1.

Make sure the circuit breaker and the unit’s

 

doesn’t work?

 

 

 

power is ON.

 

 

 

2.

The power line and the cable locking connector is

2.

Check the power connection with the unit is

 

 

 

 

not connecting properly.

 

connected properly.

 

 

 

 

 

 

 

 

 

 

3.

The switch board and control board wirings

3.

Make sure the wirings between the switch

S

 

 

 

are disconnected.

 

board and control board are connected properly.

 

 

 

 

 

 

 

 

4.

On the switch board, Black/White wire of White

4.

Make sure the Black/White wire or White wire

Trouble

 

 

 

 

 

wire is disconnected.

connects properly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5.

The switch board or control board is defective.

5.

Change the switch board or control board.

 

 

 

 

 

 

 

 

Light works, but motor is

1.

The motor is defective, possible seized.

1.

Change the motor.

 

 

 

 

 

 

not turning.

2.

The thermally protected system detects if the motor

2.

The motor will function properly after the

 

 

 

 

 

 

 

is too hot to operate and shuts the motor down.

 

thermally protected system cool down.

 

 

 

 

 

 

 

 

 

 

3.

Damaged capacitor.

3.

Change the capacitor.

 

 

 

 

 

 

 

 

The unit is vibrating.

1.

The motor is not secure in place.

1.

Tighten the motor in place.

 

 

 

 

 

 

 

 

2. Damaged blower wheel/makes noise.

2. Change the motor.

 

 

 

 

 

 

 

 

 

 

3.

The hood is not secured in place.

3.

Check the installation of the hood.

 

 

 

 

 

 

 

 

The motor is working,

1.

Defective halogen bulb.

1.

Change the halogen bulb.

 

 

 

 

 

 

but the lights are not.

2. T he light bulb is loose.

2.

T ighten the light bulb.

 

 

 

 

 

 

The hood is not venting

1. T he hood might be hanging to high from the

1. Adjust the distance between the cook top

 

 

cook top.

 

and the bottom of the hood within 24” and

 

out properly.

 

 

 

 

 

 

32” range.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2.

The wind from the opened windows or opened

2.

Close all the windows and doors to eliminate the

 

 

 

 

doors in the surrounding area are affecting the

 

outside wind flow.

 

 

 

 

ventilation of the hood.

 

 

 

 

 

 

 

 

 

 

 

 

3.

Blocking in the duct opening or ductwork.

3.

Remove all the blocking from the duct work or

 

 

 

 

 

 

duct opening.

 

 

 

 

 

 

 

 

 

 

4.

T he direction of duct opening is against the wind.

4.

Adjust the duct opening direction.

 

 

 

 

 

 

 

 

 

 

5.

Using the wrong size of ducting.

5.

Change the ducting to at least 6” or higher

 

 

 

 

 

 

for the internal blower and 8” or higher for the

 

 

 

 

 

 

external blower.

 

 

 

 

 

 

 

 

Filter is vibrating.

1.

Baffle filter is loose.

1.

Remove filter and reinstall it or c hange the

 

 

 

 

baffle filter.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

After hood has been

1.

Control board needs to be reset.

1.

Turn circuit breaker which controls the hood off

 

 

 

 

for at least 15 minutes.

 

installed for a period of

 

 

 

Turn it back on and this should fix the problem.

 

time, it stopped working.

 

 

 

 

 

1.

Defective control board.

1.

Replace control board.

 

 

 

 

 

 

 

 

 

 

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Zephyr CTP-E 60SX, CTP-E 48SX, CTP-E54SX manual Hooting, Issue Cause What to do