Contacting Global Service and Support
Contact Global Service and Support (GSS) if you have any questions about this or other Zhone products. Before contacting GSS, make sure you have the following information:
z
z
z
z
Zhone product you are using
System configuration
Software version running on the system
Description of the issue
Technical Support
If you require assistance with the installation or operation of your product, or if you want to return a product for repair under warranty, contact GSS. The contact information is as follows:
support@zhone.com | |
Telephone (North America) | |
Telephone (International) | |
Internet | www.zhone.com/support |
If you purchased the product from an authorized dealer, distributor, Value Added Reseller (VAR), or third party, contact that supplier for technical assistance and warranty support.
Service Requirements
If the product malfunctions, all repairs must be performed by the manufacturer or a
22 | 4000E IP Broadband Loop Carrier Installation Instructions |
