(including the comma) in the U.S., or by selecting it

 

as a prefix in the software’s dialing directory.

 

Depending on your service, you may not be able to

 

disable Call Waiting for incoming calls. If your

 

incoming data calls are frequently disrupted by Call

 

Waiting, you should consider dropping the service

 

or installing a separate phone line without Call

 

Waiting.

 

Note: Disabling Call Waiting prevents your V.92

 

Modem-on-Hold feature from working.

Problem:

Your modem does not make a connection.

Solution:

If your modem places calls but never connects,

 

make sure you are dialing the right number and that

 

the remote modem is turned on.

Problem:

Modem performance seems sluggish.

Solution:

If you are connected to the Internet, there may be a

 

lot of traffic at the Web sites you are visiting. Other

 

possible causes are lack of sufficient memory in

 

your computer (insufficient RAM) or a slow

 

processor (you need a Pentium® 266 or faster, or

 

equivalent, when using Windows 98SE, Me, or

 

2000).

Problem:

Data appears garbled on the screen.

Solution:

Your communications software character set-up

 

(start bit, data bits, stop bits, and parity bit) does not

 

match that of the remote system. Check your

 

settings against those used by the remote system

 

and make sure they match. Pay particular attention

 

to the parity setting, as this is the most common

 

difference among systems. You should normally use

 

8 data bits, NO parity, and 1 stop bit (8, NONE, 1 or

 

8N1). Another common setting is 7 data bits, EVEN

 

parity, and 1 stop bit (7, EVEN, 1 or 7E1).

 

 

 

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