| ENGLISH | |
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Problem | Corrective Action | |
Cannot access | Check the cable connection between the ZyWALL and your computer or switch. Refer to | |
the ZyWALL from | section 3 for details. | |
the LAN. |
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Ping the ZyWALL from a LAN computer. Make sure your computer’s Ethernet card is | ||
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| installed and functioning properly. Also make sure that its IP address is in the same subnet as | |
| the ZyWALL’s. | |
| In the computer, click Start, (All) Programs, Accessories and then Command Prompt. In | |
| the Command Prompt window, type "ping" followed by the ZyWALL’s LAN IP address | |
| (192.168.1.1 is the default) and then press [ENTER]. The ZyWALL should reply. | |
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| If you’ve forgotten the ZyWALL’s password, use the RESET button. Press the button in for | |
| about 5 seconds (or until the PWR LED starts to blink), then release it. It returns the ZyWALL | |
| to the factory defaults (password is 1234, LAN IP address 192.168.1.1 etc.; see your User’s | |
| Guide for details). | |
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| If you’ve forgotten the ZyWALL’s IP address, you can use the commands through the | |
| console port to check it. Connect your computer to the CONSOLE port using a console | |
| cable. Your computer should have a terminal emulation communications program (such as | |
| HyperTerminal) set to VT100 terminal emulation, no parity, 8 data bits, 1 stop bit, no flow | |
| control and 115200 bps port speed. | |
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Cannot access | Check the ZyWALL’s connection to the Ethernet jack with Internet access. Make sure the | |
the Internet. | Internet gateway device (such as a DSL modem) is working properly. | |
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| Check ge2’s status in the Status screen. Use the installation setup wizard again and make | |
| sure that you enter the correct settings. | |
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1 Go to www.zyxel.com.
2Select your product from the
3Select the certification you wish to view from this page.
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