ZyWALL 10~100 Series Internet Security Gateway

Customer Support

When you contact your customer support representative please have the following information ready: Please have the following information ready when you contact customer support.

•Product model and serial number.

•Information in Menu 24.2.1 – System Information.

•Warranty Information.

•Date that you received your device.

•Brief description of the problem and the steps you took to solve it.

METHOD

E-MAIL

TELEPHONE/FAX

WEB SITE/ FTP SITE

REGULAR MAIL

 

SUPPORT/SALES

 

 

 

LOCATION

 

 

 

 

WORLDWIDE

support@zyxel.com.tw

+886-3-578-3942

www.zyxel.com

ZyXEL Communications Corp.,

 

 

 

www.europe.zyxel.com

6 Innovation Road II, Science-

 

 

 

 

Based Industrial Park, Hsinchu

 

sales@zyxel.com.tw

+886-3-578-2439

ftp.europe.zyxel.com

300, Taiwan

 

 

 

 

 

 

 

NORTH

support@zyxel.com

+1-714-632-0882

www.zyxel.com

ZyXEL Communications Inc.,

AMERICA

 

800-255-4101

 

1650 Miraloma Avenue,

 

sales@zyxel.com

+1-714-632-0858

ftp.zyxel.com

Placentia, CA 92870, U.S.A.

 

 

 

 

 

 

 

SCANDINAVIA

support@zyxel.dk

+45-3955-0700

www.zyxel.dk

ZyXEL Communications A/S,

 

 

 

 

Columbusvej 5, 2860 Soeborg,

 

sales@zyxel.dk

+45-3955-0707

ftp.zyxel.dk

Denmark

 

 

 

 

 

GERMANY

support@zyxel.de

+49-2405-6909-0

www.zyxel.de

ZyXEL Deutschland GmbH.

 

sales@zyxel.de

+49-2405-6909-99

 

Adenauerstr. 20/A2 D-52146

 

 

Wuerselen, Germany

 

 

 

 

vi

Customer Support