Prestige 304 Broadband Sharing Gateway with 4-Port Switch

Chapter 8

Troubleshooting

This chapter covers potential problems and possible remedies. After each problem description, some instructions are provided to help you to diagnose and to solve the problem.

See the Supporting CD for further information.

8.1Problems Starting Up the Prestige

Table 8-1 Troubleshooting the Start-Up of your Prestige

PROBLEM

CORRECTIVE ACTION

None of the LEDs are on when

Check the connection between the AC adapter and the Prestige. Make sure

I turn on the Prestige.

the adapter is plugged into an appropriate power source.

 

If the error persists, you may have a hardware problem. In this case, you

 

 

should contact your vendor.

 

 

8.2Problems with the Password

 

Table 8-2 Troubleshooting the Password

 

 

 

PROBLEM

 

CORRECTIVE ACTION

I forgot my password

 

The default password is “1234”. Enter it in the Login screen.

 

 

 

 

 

If you have changed your password and cannot remember it, reset the

 

 

Prestige using the procedure in section 2.5.1.

 

 

If the error persists, you may have a hardware problem. In this case, you

 

 

should contact your vendor.

 

 

 

Troubleshooting

8-1