Prestige 304 Broadband Sharing Gateway with
Chapter 8
Troubleshooting
This chapter covers potential problems and possible remedies. After each problem description, some instructions are provided to help you to diagnose and to solve the problem.
See the Supporting CD for further information.
8.1Problems Starting Up the Prestige
TablePROBLEM | CORRECTIVE ACTION |
None of the LEDs are on when | Check the connection between the AC adapter and the Prestige. Make sure |
I turn on the Prestige. | the adapter is plugged into an appropriate power source. |
| If the error persists, you may have a hardware problem. In this case, you |
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| should contact your vendor. |
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8.2Problems with the Password
| Table | |
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PROBLEM |
| CORRECTIVE ACTION |
I forgot my password |
| The default password is “1234”. Enter it in the Login screen. |
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| If you have changed your password and cannot remember it, reset the |
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| Prestige using the procedure in section 2.5.1. |
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| If the error persists, you may have a hardware problem. In this case, you |
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| should contact your vendor. |
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Troubleshooting |