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| ZyAIR |
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| PROBLEM | CORRECTIVE ACTION |
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| I cannot access the | Make sure the IP addresses and subnet masks of the ZyAIR and the computer are in |
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| web configurator. | the same IP address range. (For example, if the ZyAIR is using the default IP address |
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| and subnet mask, check that the IP address of the computer is in the range |
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| 192.168.1.2 ~192.168.1.254 and the subnet mask is 255.255.255.0). Refer to the |
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| Setting Up Your Computer’s IP Address section. |
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| If you change the ZyAIR default IP address, then enter the new IP address as the |
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| web site address. |
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| The default password is “1234”. If you have changed the password and have now |
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| forgotten it, you will need to reset the ZyAIR. Refer to the User’s Guide for how to use |
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| the RESET button. |
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| I cannot ping any | If all of the LAN LEDs are off, check the cables between the ZyAIR and your |
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| computer on the | computer or hub. |
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| LAN. | Verify that the IP address and the subnet mask of the ZyAIR and the computers are |
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| on the same IP address range. |
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| I cannot get a WAN | The WAN IP is provided after the ISP verifies the MAC address, host name or user |
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| IP address from the | ID. |
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| ISP. | Find out the verification method used by your ISP and configure the corresponding |
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| fields. |
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| I cannot access the | Make sure the ZyAIR is turned on and connected to the network. |
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| Internet. | Make sure you entered your username correctly. A username may be |
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