ZyAIR G-2000 Plus Quick Start Guide

7 Troubleshooting

Make sure you are using the correct power adaptor and the power adaptor is plugged into an appropriate power supply.

PROBLEM

CORRECTIVE ACTION

 

 

The PWR and/or

Make sure you are using the correct power adaptor and the power adaptor is plugged

SYS LED are off.

into an adequate power supply.

 

Turn the ZyAIR off and on. If the error persists, you may have a hardware problem. In

 

this case, you should contact your vendor.

 

 

The LAN LED is

Check the cable connection to the ZyAIR LAN port.

off.

Make sure your computer’s network card is working properly.

 

 

 

The ZyAIR LED is

Turn the ZyAIR off and on. If the error persists, you may have a hardware problem. In

off.

this case, you should contact your vendor.

 

 

The WLAN LED is

Make sure that the access point and the associated computers are turned on and

off.

working properly.

 

Move your computer closer to the access point or the peer computer(s) within the

 

transmission range.

 

 

 

There is too much radio interference (for example microwave or another access

 

point) around your wireless network. Relocate or reduce the radio interference.

 

Optimize the performance of the WLAN by ensuring that the distance between

 

access points is not too far. In most buildings, most WLAN adapters operate within a

 

range of 100 ~ 300 feet, depending on the thickness and structure of the walls.

 

Radio waves can pass through walls and glass but not metal. If there is interference

 

in transmitting through a wall, it may be that the wall has reinforcing metal in its

 

structure. Install another access point to circumvent this problem.

 

Floors usually have metal girders and metal reinforcing struts that interfere with

 

WLAN transmission.

 

 

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