Chapter 10 Troubleshooting

1Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.5 on page 25.

2Make sure the NXC-8160 is connected to a network that has Internet access.

3Make sure the wireless and wireless security settings in the wireless client are the same as the settings in the NXC-8160.

4Make sure the wireless adapter on the wireless client is working properly.

5Make sure the wireless adapter (installed on your computer) is IEEE 802.11 compatible and supports the same wireless standard as the NXC-8160.

6Make sure your computer (with a wireless adapter installed) is within the transmission range of the AP(s) connected to the NXC-8160.

7Make sure the AP(s) connected to the NXC-8160 is receiving power from the NXC- 8160 and working properly.

The Internet connection is slow or intermittent.

1There might be a lot of traffic on the network. Look at the LEDs, and check Section 1.5 on page 25. If the NXC-8160 is sending or receiving a lot of information, try closing some programs that use the Internet, especially peer-to-peer applications.

2Check the signal strength. If the signal strength is low, try moving your computer closer to an AP if possible, and look around to see if there are any devices that might be interfering with the wireless network (for example, microwaves, other wireless networks, and so on).

3Reboot the NXC-8160 or disconnect and re-connect the power cord to the NXC-8160.

4If the problem continues, contact the network administrator or vendor.

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NXC-8160 User’s Guide