Acu-Rite 9150 Having Problems? Weʼre Here to Help, Go to the web site Talk to a real person

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Troubleshooting

 

www.AcuRite.com

(877) 221-1252

Problem: There is Nothing Displayed on the APP or on the Acu-Link.com Web site

Possible Solutions:

Make sure you are signed into your Acu-Link account. The same account name and password will be used on the web site (www.acu-link.com) and the mobile APP.

Make sure you have registered your bridgesʼ MAC/ID number either online (www.Acu-Link.com) or through the mobile APP. See the “REGISTRATION” section of this instruction manual for more information.

The mobile device may be in DASHBOARD viewing mode. The mobile Acu-Link APP is designed to be used primarily in “letter” format. When you rotate your mobile device to “landscape” or wide format, the DASHBOARD will appear, which is empty by default. See the “DASHBOARD” section of this instruction manual to learn how you may populate the mobile APP dashboard with your favorite weather information.

On www.acu-link.com, you may need to add “widgets” to the dashboard if it is empty. See the “Showing and Hiding Widgets” section of this instruction manual to learn how you may populate the web site dashboard with your favorite weather information.

Refresh the Mobile APP by manually quitting. Refresh the web site with your browsers refresh button.

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U.S. BASED SUPPORT

Having Problems? Weʼre Here to Help!

If you have gone through the troubleshooting section and you still have questions about setup or operation there are several support options available to you:

Go to the web site

www.AcuRite.com

AcuRite.com has an active support forum where you can view bulletins and ask questions. You will also find videos and read other users comments and feedback. AcuRite actively engages users to improve our products and services.

Talk to a real person

(877) 221-1252

Our friendly U.S. Based Support team is ready to assist you! You will find a knowledgeable, real person that is ready to help you on the other end of the line! After all, what good is all this technology without people standing behind it?

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Contents Internet Bridge How does it work? IntroductionWhatʼs in the box? included What do I need? not includedAdd Additional Sensors Getting to Know the Acu-Link Internet BridgeChoosing a location Connect the Ethernet cable Connect the AC power adaptor Prepare the Bridge for Registration Wait for the bridge to start upRegister your Acu-Link Bridge Online Device ID My Web BridgesWidgets My Dashboard Adding Sources and Managing SensorsMy Sources Getting to Know the Widgets Deleting Sources and Managing SensorsSharing Sensor Data Online Sensor SettingsShowing & Hiding Widgets Sensor NameAlarms Charting HistoryWeather Select Widgets Follow a Friendʼs Bridge Sharing An OverviewShare My Bridge Acu-Link Configuration Records Acu-Link APPTap Save to save alarm settings when you are finished SettingsDashboard Forecast ForecastProblem Bridge is not Seeing any Sensors Problem No Power to Bridge Possible SolutionsBlinking Problem What do those Bridge Lights Mean?Go to the web site Talk to a real person Having Problems? Weʼre Here to HelpProduct Facts
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