Motion FWS-001 Wi-Fi problems, Bluetooth problems, I cannot connect to a wired Ethernet network

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I cannot connect to a wired Ethernet network

•To connect to an Ethernet network, your CL900 must be connected to a docking station. The Ethernet port for the CL900 is located on the dock.

•The connection may be loose. Remove the Ethernet cable and reconnect it.

•The Ethernet network may be experiencing problems. Ask your neighbors if they have network access.

•Replace the Ethernet cable.

Wi-Fi problems

I cannot connect to a wireless Wi-Fi network

•Your CL900 may not have located a Wi-Fi network. From the Start menu, tap Control Panel then Network and Internet. View your active networks. If no network is connected, tap Connect to a network and select a network from the list.

•Wi-Fi must be enabled from the Motion Dashboard. Open Motion Dashboard, tap Wireless and tap the check box next to Enable 802.11 Internal Wireless.

•You may not have access to the network. Obtain a user name and password from an administrator for the network.

•Your tablet’s security settings may prevent a connection, for example, broadcasting a network name may be enabled or encryption is turned on. Check with your system administrator.

Bluetooth problems

I cannot connect to a Bluetooth network

•Bluetooth must be enabled from the Motion Dashboard. Open Motion Dashboard, tap Wireless and tap the check box next to Enable Bluetooth Internal Wireless.

•Your Bluetooth device must be paired. From the notification area, tap the Bluetooth icon

I cannot connect to a wired Ethernet network and select Add a Device. Make sure the Bluetooth device is discoverable according its manufacturer’s instructions. Select the desired Bluetooth device from the list of available devices. Follow the on-screen instructions to complete the procedure.

•Your Bluetooth device is out-of-range. The Bluetooth devices are designed for short- range communication and can connect at distances up to 33 feet (10 meters).

No other Bluetooth device can detect the CL900 tablet

•From the notification area, tap the Bluetooth icon Wi-Fi problems and select Open settings. On the Options tab, select Allow Bluetooth devices to find this computer.

I tried to pair my Bluetooth device several times but it is not detected:

•Bluetooth must be enabled from the Motion Dashboard. Open Motion Dashboard, tap Wireless and tap the check box next to Enable Bluetooth Internal Wireless.

•Ensure that the Bluetooth device you are adding is discoverable. See the device’s manufacturer’s instructions for more information.

•Ensure that the Bluetooth device battery is charged.

Chapter 4 Troubleshooting and FAQs

Troubleshooting 63

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Contents CL900 Tablet PC User’s GuideModel FWS-001 2011 Motion Computing, Inc. All rights reserved Contents Chapter 2 Using your CL900Chapter 1 Getting Started ivContents Chapter 3 Caring for your CL900Chapter 4 Troubleshooting and FAQs Frequently asked questionsIndex viContents Getting Started Product specificationsMobile broadband with GPS Optional configurationsTPM Security CL900 Motion SlateMateTop view Overview of the CL900Bottom view CL900 top viewCL900 front view Front viewRight side view Back viewCL900 back view CL900 right viewCL900 left side view Left side viewCL900 SlateMate CL900 penCL900 SlateMate with Magnetic Stripe Reader and Barcode Scanner Step 1 Power up the tablet Where to begin with your CL900Step 2 Connect to a wireless network Enable wireless from the Motion DashboardSet up mobile broadband with GPS Set up Wi-FiTo enable wireless adapters 2. Tap WirelessSet up Bluetooth Step 4 When you take a breakTo set up Bluetooth Step 3 Get familiar with your CL900 Tablet PCSleep mode Lock and unlock the tabletHibernate mode To lock the tablet, eitherCreate a recovery image Optional setup tasksInsert the pen battery To insert the pen batteryConnect the tablet to a docking station To set up an external monitorConnect the tablet to a display monitor To connect the tablet to a docking stationFree online training videos Knowledge Base CL900 accessories For more informationTablet PC Tips & Tricks Motion Computing Support Introducing the CL900 desktop and applications Using your CL900Motion Computing desktop and applications Getting Started documentChanging the taskbar Using the Motion DashboardTo place the taskbar on the left edge of the screen 4. Under Taskbar location on screen, select LeftMotion Dashboard Motion icons in the notification area Accessing Motion tools from Windows notification areaDashboard Category TaskPinch fingers together-Zoom in Spread fingers apart-Zoom out Using touchTo configure touch settings Configuring touch input mode2. Tap Pen & Tablet 3. Tap Touch Settings How multiple-touch works fingers for gesturesAdjusting touch settings Using the touch tuning optionTo use the touch tuning option To change touch settings2. Tap Pen & Tablet 3. Tap Tablet PC Settings Adjusting pen settingsTo change pen settings 2. Tap Touch SettingsTo change hand orientation Adjusting tablet PC settingsTo assign touch to the desired display 6. Tap Touch InputEntering text and handwriting recognition Input panel open to the writing padInput panel open to the on-screen keyboard Docking or floating the input panel Opening and closing the input panelEntering numbers with numbers pad To open the input panel eitherTo reset handwriting automatic learning Using the handwriting recognition programEntering special keys with the extended keyboard To open the expanded keyboardStarting Motion QuickNav Using Motion QuickNav3. Tap Pen & Input Devices 4. Tap Handwriting To start Motion QuickNavMotion QuickNav keyboard Motion QuickNav tool barThe Motion QuickNav keyboard appears at the bottom of your desktop Setting Motion QuickNav options Accessing Motion QuickNav helpUsing the Motion QuickNav tools Hiding and showing the Motion QuickNav tool barUsing the cameras with Motion QuickNav To use the Motion QuickNav voice recorderTo use the Motion QuickNav video recorder Using the web camera Taking photos with Motion QuickNavTo start the web camera with Motion QuickNav Motion QuickNav photo viewfinder Action menu to select photo destinationBy default, Motion QuickNav saves photos to a folder Take photos and save in a folder To take photos using Motion QuickNav and save them in a folderTake photos and attach to an email message To attach photos to an email messageTo insert a photo into an active application Take photos and insert in an applicationTo edit a photo Editing photosSwitching cameras To switch between the web camera and documentation cameraMotion QuickNav edit tool bar close drop-down menu to switch cameras To change the folder where your Motion QuickNav output is stored To locate the folders where Motion QuickNav stores contentLocating Motion QuickNav output Motion QuickNav folder modeAdjusting the display brightness Setting display optionsTo adjust the display brightness To enable or disable rotating the display automaticallySetting up an external display Mirror displayExtended with monitor primary To enable touch when your tablet is connected to an external display Resetting touch after adding other monitors3. Tap Pen & Tablet 4. Tap Tablet PC Settings Extended with tablet primarySetting up speech recognition Using speech recognitionSet up the microphones To set up the microphonesTo use Dictation and Voice Commands Using dictation and voice commandsTrain your tablet to recognize your speech Taking the speech tutorialStatus indicators for magnetic stripe reader Using the magnetic stripe reader optionalmagnetic stripe reader To use the magnetic stripe readerBarcode scanner tips Using the barcode scanner optionalSupported barcode types barcode scannerUsing the battery Checking tablet battery powerTo check the remaining battery power while running on the battery To check the battery power while running on AC power Battery and power management tipsTo check the remaining battery power from the Motion Dashboard To check the remaining battery power from the notification areaChanging the power plan To change the power plan3. Tap Power Options Setting up user accounts Changing how the power button functionsTo change what happens when the power button is pressed Locating your serial number 2. Tap Set up back upBacking up your system Restoring your systemCreating a system image To restore your system from Windows Control PanelRestoring your system image from Windows Control Panel To create a system image9. On the System Recovery Options menu, tap System Image Recovery To restore your system image from the BIOS screenTo reinstall the original factory image Restoring your system image if you can’t start WindowsFinding other software 7. On the System Recovery Options menu, tap Reinstall WindowsFinding other software 54 Chapter 2 Using your CL900Caring for your CL900 General careCaring for the display Caring for the pen Caring for the tablet batteryTraveling with your CL900 Tablet PC Traveling with your CL900 Tablet PC58 Chapter 3 Caring for your CL900 FAQs Troubleshooting andTroubleshooting Power problemsDisplay problems Battery problemsThe battery does not last very long less than eight hours The display goes black while the tablet PC is still turned onTo update the display device driver Touch or pen problemsThe tablet PC does not respond to the pen I am using When I write, I inadvertently click the function button on the penNetwork problems Ports and connectors problemsThe wireless adapter keeps connecting even when I do not want it to The CL900 responds to my finger but not my penBluetooth problems Wi-Fi problemsI cannot connect to a wired Ethernet network I cannot connect to a wireless Wi-Fi networkMobile broadband with GPS problems Bluetooth wireless tipsMy Bluetooth device doesn’t work properly I cannot connect to a mobile broadband networkMy GPS isn’t working properly The GPS does not workGPS antenna pen storage drawerMotion QuickNav problems Audio problemsNo sound is coming from the built-in speaker No sound is coming from the built-in speaker or external speakersSystem problems Frequently asked questionsI forgot my BIOS password and cannot access my tablet How can I make the battery charge last longer?How do I clean the display screen? How do I check the battery charge when I’m running on the battery?How do I adjust the tablet PC for left-handed use? Will scratches affect the performance of the display or digitizer?Can I recycle my old computer? Where can I learn more about my CL900?70 Chapter 4 Troubleshooting and FAQs Numerics IndexPage Page Page WWLAN. See mobile broadband
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