Motion FWS-001 manual Troubleshooting and FAQs, Frequently asked questions

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70 Chapter 4 Troubleshooting and FAQs

Frequently asked questions

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Contents User’s Guide CL900 Tablet PCModel FWS-001 2011 Motion Computing, Inc. All rights reserved Chapter 2 Using your CL900 ContentsChapter 1 Getting Started Chapter 3 Caring for your CL900 ivContentsFrequently asked questions Chapter 4 Troubleshooting and FAQsIndex viContents Product specifications Getting StartedOptional configurations Mobile broadband with GPSTPM Security CL900 Motion SlateMateOverview of the CL900 Top viewBottom view CL900 top viewFront view CL900 front viewBack view Right side viewCL900 back view CL900 right viewLeft side view CL900 left side viewCL900 pen CL900 SlateMateCL900 SlateMate with Magnetic Stripe Reader and Barcode Scanner Where to begin with your CL900 Step 1 Power up the tabletStep 2 Connect to a wireless network Enable wireless from the Motion DashboardSet up Wi-Fi Set up mobile broadband with GPSTo enable wireless adapters 2. Tap WirelessStep 4 When you take a break Set up BluetoothTo set up Bluetooth Step 3 Get familiar with your CL900 Tablet PCLock and unlock the tablet Sleep modeHibernate mode To lock the tablet, eitherOptional setup tasks Create a recovery imageInsert the pen battery To insert the pen batteryTo set up an external monitor Connect the tablet to a docking stationConnect the tablet to a display monitor To connect the tablet to a docking stationFor more information Free online training videos Knowledge Base CL900 accessoriesTablet PC Tips & Tricks Motion Computing Support Using your CL900 Introducing the CL900 desktop and applicationsMotion Computing desktop and applications Getting Started documentUsing the Motion Dashboard Changing the taskbarTo place the taskbar on the left edge of the screen 4. Under Taskbar location on screen, select LeftMotion Dashboard Accessing Motion tools from Windows notification area Motion icons in the notification areaDashboard Category TaskUsing touch Pinch fingers together-Zoom in Spread fingers apart-Zoom outConfiguring touch input mode To configure touch settings2. Tap Pen & Tablet 3. Tap Touch Settings How multiple-touch works fingers for gesturesUsing the touch tuning option Adjusting touch settingsTo use the touch tuning option To change touch settingsAdjusting pen settings 2. Tap Pen & Tablet 3. Tap Tablet PC SettingsTo change pen settings 2. Tap Touch SettingsAdjusting tablet PC settings To change hand orientationTo assign touch to the desired display 6. Tap Touch InputInput panel open to the writing pad Entering text and handwriting recognitionInput panel open to the on-screen keyboard Opening and closing the input panel Docking or floating the input panelEntering numbers with numbers pad To open the input panel eitherUsing the handwriting recognition program To reset handwriting automatic learningEntering special keys with the extended keyboard To open the expanded keyboardUsing Motion QuickNav Starting Motion QuickNav3. Tap Pen & Input Devices 4. Tap Handwriting To start Motion QuickNavMotion QuickNav tool bar Motion QuickNav keyboardThe Motion QuickNav keyboard appears at the bottom of your desktop Accessing Motion QuickNav help Setting Motion QuickNav optionsUsing the Motion QuickNav tools Hiding and showing the Motion QuickNav tool barTo use the Motion QuickNav voice recorder Using the cameras with Motion QuickNavTo use the Motion QuickNav video recorder Taking photos with Motion QuickNav Using the web cameraTo start the web camera with Motion QuickNav Action menu to select photo destination Motion QuickNav photo viewfinderBy default, Motion QuickNav saves photos to a folder To take photos using Motion QuickNav and save them in a folder Take photos and save in a folderTake photos and attach to an email message To attach photos to an email messageTake photos and insert in an application To insert a photo into an active applicationEditing photos To edit a photoTo switch between the web camera and documentation camera Switching camerasMotion QuickNav edit tool bar close drop-down menu to switch cameras To locate the folders where Motion QuickNav stores content To change the folder where your Motion QuickNav output is storedLocating Motion QuickNav output Motion QuickNav folder modeSetting display options Adjusting the display brightnessTo adjust the display brightness To enable or disable rotating the display automaticallyMirror display Setting up an external displayExtended with monitor primary Resetting touch after adding other monitors To enable touch when your tablet is connected to an external display3. Tap Pen & Tablet 4. Tap Tablet PC Settings Extended with tablet primaryUsing speech recognition Setting up speech recognitionSet up the microphones To set up the microphonesUsing dictation and voice commands To use Dictation and Voice CommandsTrain your tablet to recognize your speech Taking the speech tutorialUsing the magnetic stripe reader optional Status indicators for magnetic stripe readermagnetic stripe reader To use the magnetic stripe readerUsing the barcode scanner optional Barcode scanner tipsSupported barcode types barcode scannerChecking tablet battery power Using the batteryTo check the remaining battery power while running on the battery Battery and power management tips To check the battery power while running on AC powerTo check the remaining battery power from the Motion Dashboard To check the remaining battery power from the notification areaTo change the power plan Changing the power plan3. Tap Power Options Changing how the power button functions Setting up user accountsTo change what happens when the power button is pressed 2. Tap Set up back up Locating your serial numberBacking up your system Restoring your systemTo restore your system from Windows Control Panel Creating a system imageRestoring your system image from Windows Control Panel To create a system imageTo restore your system image from the BIOS screen 9. On the System Recovery Options menu, tap System Image RecoveryTo reinstall the original factory image Restoring your system image if you can’t start Windows7. On the System Recovery Options menu, tap Reinstall Windows Finding other software54 Chapter 2 Using your CL900 Finding other softwareGeneral care Caring for your CL900Caring for the display Caring for the tablet battery Caring for the penTraveling with your CL900 Tablet PC Traveling with your CL900 Tablet PC58 Chapter 3 Caring for your CL900 Troubleshooting and FAQsTroubleshooting Power problemsBattery problems Display problemsThe battery does not last very long less than eight hours The display goes black while the tablet PC is still turned onTouch or pen problems To update the display device driverThe tablet PC does not respond to the pen I am using When I write, I inadvertently click the function button on the penPorts and connectors problems Network problemsThe wireless adapter keeps connecting even when I do not want it to The CL900 responds to my finger but not my penWi-Fi problems Bluetooth problemsI cannot connect to a wired Ethernet network I cannot connect to a wireless Wi-Fi networkBluetooth wireless tips Mobile broadband with GPS problemsMy Bluetooth device doesn’t work properly I cannot connect to a mobile broadband networkThe GPS does not work My GPS isn’t working properlyGPS antenna pen storage drawerAudio problems Motion QuickNav problemsNo sound is coming from the built-in speaker No sound is coming from the built-in speaker or external speakersFrequently asked questions System problemsI forgot my BIOS password and cannot access my tablet How can I make the battery charge last longer?How do I check the battery charge when I’m running on the battery? How do I clean the display screen?How do I adjust the tablet PC for left-handed use? Will scratches affect the performance of the display or digitizer?Where can I learn more about my CL900? Can I recycle my old computer?70 Chapter 4 Troubleshooting and FAQs Index NumericsPage Page Page WWLAN. See mobile broadband

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