Motion FWS-001 manual Battery problems, Display problems, The display is too dim

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The display goes black while the tablet PC is still turned on

The display goes black while the tablet PC is still turned on

•The tablet might have turned off the display to save power. To restore the display, touch the screen with your finger or the pen.

•The tablet might have gone into Sleep mode. Press and hold the power button Battery problems for about one second.

•The tablet might have gone into low-battery Hibernation mode. In Hibernation mode, the power status light is off. Plug the tablet in to AC power, then press and hold the power button for about one second.

Battery problems

The battery does not last very long (less than eight hours)

•Hot or cold conditions can adversely affect the battery charge. Use AC power if you are operating the tablet in these conditions.

•Accessory devices such as a DVD player and applications that make heavy use of the hard drive can drain the battery more quickly. Remove the accessory devices or use AC power if possible.

•Condition the battery once a month by using the tablet on battery power and allowing the battery charge to drop below 20 percent before connecting the battery to AC power.

•For other battery optimizing tips, see “Battery and power management tips” on page 47.

•Have the battery replaced. While the built-in lithium-ion battery is designed for a long battery life, you may find the need to replace it. If so, contact your Motion Computing service provider. Only authorized service providers can replace the battery.

Display problems

When I connect to an external monitor, the cursor appears on the external monitor and not on my tablet

•This is a known Windows 7 issue. If you have connected multiple touch-enabled displays, Windows may not assign touch to the correct display. To fix this issue, run Setup to assign touch to the appropriate display. Make sure a keyboard is attached to your tablet and then open Motion Dashboard. Tap Pen & Tablet, then tap Tablet PC Settings. Tap the Display tab, then tap Setup next to “Configure your pen and touch displays.” Tap Touch Input, then press the Enter key until you see the instructions appear on the display that you want to use for touch input. Follow the on-screen instructions for setting up touch on this display.

When I disconnect an external monitor, the desktop area is larger than the tablet PC display

•The tablet may have expanded the desktop beyond the display area of the tablet PC display when it was connected to the external monitor. Use Motion Dashboard to reset the tablet PC to the display setting for stand-alone tablets. Open Motion Dashboard, tap Display. Then, from the Display Scheme drop-down list, select Tablet Only.

The display is too dim

•The display brightness may be set too low. Use Motion Dashboard to brighten the display. Open Motion Dashboard, tap Display, then move the brightness slider to the desired level.

60 Chapter 4 Troubleshooting and FAQs

Troubleshooting

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Contents CL900 Tablet PC User’s GuideModel FWS-001 2011 Motion Computing, Inc. All rights reserved Contents Chapter 2 Using your CL900Chapter 1 Getting Started Chapter 3 Caring for your CL900 ivContentsChapter 4 Troubleshooting and FAQs Frequently asked questionsIndex viContents Product specifications Getting StartedTPM Security Optional configurationsMobile broadband with GPS CL900 Motion SlateMateBottom view Overview of the CL900Top view CL900 top viewFront view CL900 front viewCL900 back view Back viewRight side view CL900 right viewLeft side view CL900 left side viewCL900 SlateMate CL900 penCL900 SlateMate with Magnetic Stripe Reader and Barcode Scanner Step 2 Connect to a wireless network Where to begin with your CL900Step 1 Power up the tablet Enable wireless from the Motion DashboardTo enable wireless adapters Set up Wi-FiSet up mobile broadband with GPS 2. Tap WirelessTo set up Bluetooth Step 4 When you take a breakSet up Bluetooth Step 3 Get familiar with your CL900 Tablet PCHibernate mode Lock and unlock the tabletSleep mode To lock the tablet, eitherInsert the pen battery Optional setup tasksCreate a recovery image To insert the pen batteryConnect the tablet to a display monitor To set up an external monitorConnect the tablet to a docking station To connect the tablet to a docking stationFree online training videos Knowledge Base CL900 accessories For more informationTablet PC Tips & Tricks Motion Computing Support Motion Computing desktop and applications Using your CL900Introducing the CL900 desktop and applications Getting Started documentTo place the taskbar on the left edge of the screen Using the Motion DashboardChanging the taskbar 4. Under Taskbar location on screen, select LeftMotion Dashboard Dashboard Category Accessing Motion tools from Windows notification areaMotion icons in the notification area TaskUsing touch Pinch fingers together-Zoom in Spread fingers apart-Zoom out2. Tap Pen & Tablet 3. Tap Touch Settings Configuring touch input modeTo configure touch settings How multiple-touch works fingers for gesturesTo use the touch tuning option Using the touch tuning optionAdjusting touch settings To change touch settingsTo change pen settings Adjusting pen settings2. Tap Pen & Tablet 3. Tap Tablet PC Settings 2. Tap Touch SettingsTo assign touch to the desired display Adjusting tablet PC settingsTo change hand orientation 6. Tap Touch InputEntering text and handwriting recognition Input panel open to the writing padInput panel open to the on-screen keyboard Entering numbers with numbers pad Opening and closing the input panelDocking or floating the input panel To open the input panel eitherEntering special keys with the extended keyboard Using the handwriting recognition programTo reset handwriting automatic learning To open the expanded keyboard3. Tap Pen & Input Devices 4. Tap Handwriting Using Motion QuickNavStarting Motion QuickNav To start Motion QuickNavMotion QuickNav keyboard Motion QuickNav tool barThe Motion QuickNav keyboard appears at the bottom of your desktop Using the Motion QuickNav tools Accessing Motion QuickNav helpSetting Motion QuickNav options Hiding and showing the Motion QuickNav tool barUsing the cameras with Motion QuickNav To use the Motion QuickNav voice recorderTo use the Motion QuickNav video recorder Using the web camera Taking photos with Motion QuickNavTo start the web camera with Motion QuickNav Motion QuickNav photo viewfinder Action menu to select photo destinationBy default, Motion QuickNav saves photos to a folder Take photos and attach to an email message To take photos using Motion QuickNav and save them in a folderTake photos and save in a folder To attach photos to an email messageTake photos and insert in an application To insert a photo into an active applicationEditing photos To edit a photoSwitching cameras To switch between the web camera and documentation cameraMotion QuickNav edit tool bar close drop-down menu to switch cameras Locating Motion QuickNav output To locate the folders where Motion QuickNav stores contentTo change the folder where your Motion QuickNav output is stored Motion QuickNav folder modeTo adjust the display brightness Setting display optionsAdjusting the display brightness To enable or disable rotating the display automaticallySetting up an external display Mirror displayExtended with monitor primary 3. Tap Pen & Tablet 4. Tap Tablet PC Settings Resetting touch after adding other monitorsTo enable touch when your tablet is connected to an external display Extended with tablet primarySet up the microphones Using speech recognitionSetting up speech recognition To set up the microphonesTrain your tablet to recognize your speech Using dictation and voice commandsTo use Dictation and Voice Commands Taking the speech tutorialmagnetic stripe reader Using the magnetic stripe reader optionalStatus indicators for magnetic stripe reader To use the magnetic stripe readerSupported barcode types Using the barcode scanner optionalBarcode scanner tips barcode scannerUsing the battery Checking tablet battery powerTo check the remaining battery power while running on the battery To check the remaining battery power from the Motion Dashboard Battery and power management tipsTo check the battery power while running on AC power To check the remaining battery power from the notification areaChanging the power plan To change the power plan3. Tap Power Options Setting up user accounts Changing how the power button functionsTo change what happens when the power button is pressed Backing up your system 2. Tap Set up back upLocating your serial number Restoring your systemRestoring your system image from Windows Control Panel To restore your system from Windows Control PanelCreating a system image To create a system imageTo reinstall the original factory image To restore your system image from the BIOS screen9. On the System Recovery Options menu, tap System Image Recovery Restoring your system image if you can’t start Windows7. On the System Recovery Options menu, tap Reinstall Windows Finding other software54 Chapter 2 Using your CL900 Finding other softwareCaring for your CL900 General careCaring for the display Caring for the tablet battery Caring for the penTraveling with your CL900 Tablet PC Traveling with your CL900 Tablet PC58 Chapter 3 Caring for your CL900 Troubleshooting Troubleshooting andFAQs Power problemsThe battery does not last very long less than eight hours Battery problemsDisplay problems The display goes black while the tablet PC is still turned onThe tablet PC does not respond to the pen I am using Touch or pen problemsTo update the display device driver When I write, I inadvertently click the function button on the penThe wireless adapter keeps connecting even when I do not want it to Ports and connectors problemsNetwork problems The CL900 responds to my finger but not my penI cannot connect to a wired Ethernet network Wi-Fi problemsBluetooth problems I cannot connect to a wireless Wi-Fi networkMy Bluetooth device doesn’t work properly Bluetooth wireless tipsMobile broadband with GPS problems I cannot connect to a mobile broadband networkGPS antenna The GPS does not workMy GPS isn’t working properly pen storage drawerNo sound is coming from the built-in speaker Audio problemsMotion QuickNav problems No sound is coming from the built-in speaker or external speakersI forgot my BIOS password and cannot access my tablet Frequently asked questionsSystem problems How can I make the battery charge last longer?How do I adjust the tablet PC for left-handed use? How do I check the battery charge when I’m running on the battery?How do I clean the display screen? Will scratches affect the performance of the display or digitizer?Where can I learn more about my CL900? Can I recycle my old computer?70 Chapter 4 Troubleshooting and FAQs Index NumericsPage Page Page WWLAN. See mobile broadband
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