Intel SR9000MK4U manual About this Manual, Manual Organization

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Preface

About this Manual

Thank you for purchasing and using Intel® server products.

This manual is written for system technicians who are responsible for troubleshooting, upgrading, and managing the Intel® Server System SR9000MK4U. This document provides an overview of the features of the server system utilities, and instructions on how to install, setup, and manage the system. For the latest version of this manual, see http:// support.intel.com/support/motherboards/server/SR9000MK4U/.

Manual Organization

Chapter 1 provides a brief overview of the chassis features for the Server System SR9000MK4U.

Chapter 2 provides an overview of the features of the boards used in the Server System SR9000MK4U.

In this chapter, you will find a list of the server board features, photos of the product, and product diagrams to help you identify components and their locations.

Chapter 3 provides instructions for adding and replacing components. Use this chapter for step-by-step instructions and diagrams for installing or replacing components such as the hard drives, memory, processor, fans, boards and other components.

Chapter 4 tells you how to install the system into a rack environment.

Chapter 5 provides instructions on using the utilities that are shipped with the board or that may be required to update the system. This includes how to navigate through the BIOS Setup screens, and how to clear the CMOS.

Chapter 6 provides troubleshooting information. In this chapter, you will find suggestions and steps to follow for performing troubleshooting activities to identify the source of a problem.

Appendices provide tables of POST codes, SEL codes, safety information, safety start-up warnings, and how to get help.

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Contents Intel Order Number D71314-004 Intel Server System SR9000MK4U Product GuideDisclaimer Safety Information 重要安全指导 Intel Server System SR9000MK4U Product Guide Intel Server System SR9000MK4U Product Guide Manual Organization About this ManualFor this information or Use this Document or Software Product AccessoriesAdditional Information and Software Additional Information and SoftwareSee also the Resource CD that came with your server system Powering On the System Power Powering the System On and OffPowering Off the System Power Contents Xii Configuration Software and Utilities Appendix a Console Setup 163 Appendix F Getting Help Xvi List of Figures Intel Server System SR9000MK4U Three Dimensional ViewRemoving Optical Drive from Server Checking the Backplane Cover Latches Sata Connections on Hard Drive Backplane 168 List of Tables Xxii Intel Server System SR9000MK4U Chassis Overview Characteristics SpecificationsFeature Comment Chassis Feature SummaryChassis Description External Chassis Features Chassis Front View Chassis FrontFront Panel Front Panel Controls and IndicatorsHot-swap Hard Drive Bay Optical Drive BayLED Color State Description SAS Hard Drive LED DetailsCallout Memory BoxLED State Description Chassis Rear View Chassis RearColor State Description NIC LEDsOpen System, Top View Internal LayoutAC Input Current Redundancy Hot-swap Remarks See Note Internal Chassis FeaturesPower Supply Subsystem Power Supply ConfigurationPower Supply Indicators Cooling Subsystem Cooling Fan IndicatorPCI Card Slot PCI Card Slot IndicatorIntel Server System SR9000MK4U Product Guide Intel Server System SR9000MK4U Board Set Overview Block DiagramMain Board Layout Main BoardBoard Component Description Location Main Board ComponentsSIO Board Location Connector Description Main Board External I/O ConnectorsMain Board Internal I/O Connectors Board Connector Description LocationItanium 533 MTS 667 MTS Configuration RestrictionsConfiguration Restrictions Intel Graphics Card Voltage Mounted Redundancy RestrictionConfiguration Processor Number Socket Processor ConfigurationsMemory Box Card Memory Box Card ConnectorsBoard Location Component Description Dimm Locations Top View of Memory Box Dimm ConfigurationsHot Memory Number Bios Set-Up RedundancyMode To One NDC Support Memory Operational ModesMMR Memory Upgrade Path Hard Drive Backplane Top View Hard Drive BackplaneHard Drive Population Front Panel BoardDVD Front Panel Board ConnectorsIntel Server System SR9000MK4U Product Guide Tools Needed Installing and Removing ComponentsRemoving the Front Bezel Installing and Removing the Front BezelInstalling the Front Bezel Installing the Front BezelRemoving the Top Cover Installing and Removing the Top CoverInstalling the Top Cover Installing and Removing a Hard DrivePulling Down on the Hard Drive Carrier Lever Installing a Hard DriveMounting a Hard Drive Removing a Hard Drive Unmounting a Hard Drive Hot-swapping a Hard Drive Installing and Removing a Memory BoxRemoving the Memory Box Filler Panel Installing a Memory BoxInstalling the Memory Box Removing the Memory Box Removing a Memory BoxHot-swapping a Memory Box Intel Server System SR9000MK4U Product Guide Dimm Installation Guidelines Installing and Removing DIMMsInstalling DIMMs Removing DIMMs Installing an Optical Drive Installing and Removing an Optical DriveAttaching the Optical Drive to the Bracket Removing Optical Drive from Server Removing the Optical DriveRemoving the Optical Drive from the Bracket Installing a Fan Installing and Removing a FanInstalling a Fan Removing a Fan Removing a FanHot-swapping a Fan Fan Fault LEDInstalling a PCI Card Installing and Removing a PCI CardUnlocking a PCI Card Lock PCI Tail Lock Locking a PCI Card into Place Opening a PCI Caution Plate Removing a PCI CardReleasing the PCI Card from the Tail Lock Installing a PCI Slot Cover Close the PCI caution plate. See the figure below Hot-Plugging a PCI Card Locating the Lens Switch and PCI Card LEDInstalling a Power Supply Installing and Removing a Power SupplyRemoving a Power Supply Filler Locking the Power Supply into Place Removing a Power SupplyOpening the Power Supply Levers Installing a Power Supply Filler Power Supply LED Indicators Hot-swapping a Power SupplyRemoving the Front Control Panel and Optical Drive Assembly Removing the Front Control Panel and Optical Drive AssemblyAF001212 Removing the Power Supply Box Installing and Removing the Power Supply BoxLocating the CPU1 / CPU2 MVR Connection Loosening the Exterior Captive Screws Lifting the Power Supply Box from System Inserting the Rear of Power Supply Box Installing the Power Supply BoxTightening the Internal Power Supply Box Screws Connecting the IDE and Sata Cables Removing the Power Supply Support Installing and Removing the Power Supply SupportLoosening the Power Supply Support Captive Screws Setting the Power Supply Support into Place Installing the Power Supply SupportTightening the Power Supply Support Screws Removing the Hard Drive Backplane Cover Installing and Removing the Hard Drive Backplane CoverInstalling the Hard Drive Backplane Cover Installing the Hard Drive Backplane CoverRemoving the KVM Card Installing and Removing the KVM CardLocating the KVM Card Installing the KVM CardRemoving the PCI Card Divider Installing and Removing the PCI Card DividerRemoving the PCI Card Divider Installing the PCI Divider Installing the PCI Card DividerLocating the CPU1 / CPU2 MVR Connection Removing the Air Flow Guide Installing and Removing the Air Flow GuideRemoving the Air Flow Guide Installing the Air Flow Guide Installing the Air Flow GuideRemoving the Fan Box Installing and Removing the Fan BoxLoosening the Exterior Screws Loosening the Interior Screws Installing the Fan Box Installing the Fan BoxTightening the Internal Fan Box Screws Removing the Hard Drive Backplane Installing and Removing the Hard Drive Backplane104 Intel Server System SR9000MK4U Product Guide Loosening the Hard Drive Backplane Screws Removing the Hard Drive Backplane from System Installing the Hard Drive Backplane Installing the Hard Drive BackplaneAttaching the Hard Drive Backplane to the System Intel Server System SR9000MK4U Product Guide 109 Processor Assembly Components Installing and Removing a ProcessorRemoving a Processor Removing the MVR Handles Installing the Processor Exposing the Thermal Interface Material Installing the Pin Shroud over the Processor Setting the Processor over the Heat Sink Installing the Bolster Plate onto the Processor Attaching the Processor and Heat Sink to the Main Board Removing the Protective Cover from the LGA Terminal Attaching the MVR to the Processor Assembly Intel Server System SR9000MK4U Product Guide 121 Installing the LGA Terminal Cover Disassembling a Processor AssemblyRemoving the Bolster Plate from the Processor Removing the Spring Clip Removing the Mounting Plate Installing and Removing the Mounting PlateLifting the Mounting Plate from the System Setting the Mounting Plate into Place Installing the Mounting Plate128 Intel Server System SR9000MK4U Product Guide Installing Chassis Handles Installing and Removing Chassis HandlesRemoving Chassis Handles 130 Intel Server System SR9000MK4U Product Guide Extensible Firmware Interface EFI Boot Manager Configuration Software and UtilitiesOption Description Boot Maintenance Menu OptionsFor this option Extensible Firmware Interface EFI Shell Command Description EFI Shell Commands136 Intel Server System SR9000MK4U Product Guide Formatting a Hard Drive LSI* SAS UtilitySelect the hard drive and press the D key Format Upgrading the Firmware Clearing the CmosFirmware Update Block Diagram Fwupdate File Path Example How to Use FwupdateOption Function Command Line DescriptionExecution Screen Fwupdate Execution ScreenStarting Setup Using System SetupRecording Your Setup Settings Primary Screens Navigating Setup Utility ScreensUsing Setup Screens Primary Setup ScreensPrimary Menu Item Sub Menu Item Option Description Main Setup ScreenMemory Screen ProcessorMemory Screen Processor ScreenDevices Screen Devices ScreenPrimary Menu Item Sub Menu Item Options Description Server Management Screen Server Management ScreenCOM1 Console Redirection System Information Screen Configuring Serial-Over LANChoose Console Redirection Location Symptom Solution TroubleshootingInitial Troubleshooting Steps Troubleshooting Guide154 Intel Server System SR9000MK4U Product Guide Troubleshooting Guide Collecting System State Information State Transition DiagramPower Off State EFI Shell Working State Location of Post Code LED How to Read the Post CodesCollecting System and Error Logs from a Windows* System How to Use Selview to Read the System Event LogHow to Collect System and Error Logs Collecting System and Error Logs from a Linux* SystemIntel Server System SR9000MK4U Product Guide 161 Taking Corrective Action On-board VGA Appendix a Console Setup164 Intel Server System SR9000MK4U Product Guide Select Console Redirection from the Server Management Menu Serial Console166 Intel Server System SR9000MK4U Product Guide Working with Ribbon Cables Appendix B CablingCable Connections Connections Near Power Supply Box and PCI Card DividerIDE Connection and Cable Routing 170 Intel Server System SR9000MK4U Product Guide Appendix C Post Codes Code Descriptions Classification Operation to Recover172 Intel Server System SR9000MK4U Product Guide Intel Server System SR9000MK4U Product Guide 173 174 Intel Server System SR9000MK4U Product Guide Intel Server System SR9000MK4U Product Guide 175 176 Intel Server System SR9000MK4U Product Guide Code Description Operation to Recover 178 Intel Server System SR9000MK4U Product Guide Code Description Classification Operation to Recover Error Post Codes Generated by SAL180 Intel Server System SR9000MK4U Product Guide English Appendix D Installation/Assembly Safety Instructions182 Intel Server System SR9000MK4U Product Guide Deutsch 184 Intel Server System SR9000MK4U Product Guide Français Page Español 188 Intel Server System SR9000MK4U Product Guide Italiano Page Page 192 Intel Server System SR9000MK4U Product Guide Appendix E Safety Information 194 Intel Server System SR9000MK4U Product Guide Hot-swap Power Supply Server Safety InformationIntended Application Uses Safety Warnings and CautionsSite Selection Equipment Handling PracticesPower Cord Warnings Power and Electrical WarningsSystem Access Warnings Rack Mount Warnings Electrostatic Discharge ESDLaser Peripherals or Devices Battery ReplacementOther Hazards Cooling and AirflowSicherheitshinweise und Vorsichtsmaßnahmen Sicherheitshinweise für den ServerStandortauswahl Zielbenutzer der AnwendungHandhabung von Geräten Warnungen zu Netzspannung und ElektrizitätHinweis für Netzkabel Warnhinweise für den SystemzugangElektrostatische Entladungen ESD Warnhinweise für RacksLaser-Peripheriegeräte oder -Komponenten Andere GefahrenBatterieaustausch Kühlung und LuftstromSécurité avertissements et mises en garde Consignes de sécurité sur le serveurDomaines d’utilisation prévus Sélection d’un emplacementPratiques de manipulation de l’équipement Avertissements sur le cordon d’alimentation Alimentation et avertissements en matière d’électricitéAvertissements sur l’accès au système Décharges électrostatiques ESD Remplacement de la pileAutres risques Périphériques laser Refroidissement et ventilationAdvertencias y precauciones sobre seguridad Información de seguridad del servidorSelección de la ubicación Aplicaciones y usos previstosManipulación del equipo Advertencias sobre el cable de alimentación Advertencias de alimentación y eléctricasAdvertencias el acceso al sistema Sustitución de la batería Descarga electrostática ESDPeriféricos o dispositivos láser Enfriamiento y circulación de aire简体中文 服务器安全信息 设备操作规范 系统使用警告 机架固定件警告 其他危险 World Wide Web Telephone Appendix F Getting HelpCanada Europe Japan Asia-Pacific RegionLatin America Panama 228 Intel Server System SR9000MK4U Product Guide Appendix G Regulatory and Compliance Information Product Safety ComplianceProduct Regulatory Compliance Certifications / Registrations / Declarations Product EMC Compliance Class a ComplianceFCC Verification Statement USA Electromagnetic Compatibility NoticesEurope CE Declaration of Conformity Industry Canada ICES-003Vcci Japan RRL Korea Bsmi TaiwanCnca CCC China Regulated Specified Components End of Life / Product Recycling Restriction of Hazardous Substances RoHS Compliance236 Intel Server System SR9000MK4U Product Guide
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