Classe Audio cp-700 Troubleshooting, Everything appears to be on, but there is no sound

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Important!

Important!

Troubleshooting

In general, you should refer any service problems to your Classé dealer. Before contacting your dealer, check to see if the problem is listed here. If it is, try the suggested solutions. If none of these solves the problem, contact your Classé dealer.

1.Everything appears to be on, but there is no sound.

Adjust the volume control to a moderate level (one that should be audible but is not excessive).

Make sure the source component for which the input has been selected is switched on and is out of its standby mode.

Make sure the proper input has been selected for the source being used.

Check that the preamplifier is not in mute mode. This is indicated by the operational menu icon in the form of a speaker with a bar through it. Press Mute to disengage.

Ensure that the power amplifier is powered up and out of standby mode.

Check if the tape monitor is enabled. If it is engaged and the recorder is off, you will not hear the selected source. Disengage by pressing Tape, unless you wish to monitor the recording.

If the problem occurs only with a particular input, check the interconnect cables between that source and the preamplifier.

If the problem occurs with all inputs, check the cables between the preamplifier and the power amplifier. If no fault is found there, check the speaker wires for secure connections.

Check that the power amplifier is off before checking any connections between the preamplifier and power amplifier, or between the power amplifier and the speakers.

2.There is no sound and the Standby LED is not lit.

Ensure the preamplifier is plugged into the AC mains and switched on, and that the AC mains are operating normally. The unit will automatically attempt to protect itself from improper AC mains voltages by not powering up. Make sure your power amplifier is off (if the amplifier is already connected to the preamp) before plugging your preamplifier into the AC mains and powering it up.

If your preamplifier was plugged in properly, try the following: put it in standby, switch off the main power switch in the back, and unplug the unit for at least thirty seconds before trying to power it up again. (Sometimes a brownout of short-term loss of power might require a restart.)

Make sure to power down your power amplifier BEFORE doing the restart.

If none of these solutions work, please consult your Classé dealer for assistance. Never attempt to replace an internal fuse. There are no user-serviceable parts inside your unit.

ENGLISH

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Contents English Risk of Electric Shock Do not Open Important Safety Instructions Contents Welcome to the Classé family Word about installationPlacement Ventilation Custom installations Serial number Unpacking and PlacementOperating voltage Warm up/break-in period Please read this manual… Special Design Features Extensive listening tests Extraordinary longevity Robust, isolated power suppliesFront Panel Standby button & LED indicatorMenu button LCD touchscreenMute button Volume Knob Optional phono preamp Rear PanelTape Input Single-ended RCA inputsTape output Single-ended RCA main outputsBalanced XLR main outputs RS-232 Control Port This DB-9connector has two purposesIR Input and Output Classé can Bus Control PortsDC Power Input DC Trigger Input and OutputGround terminal Input Selection & Volume Remote ControlBasic Functions Navigation KeysFkey Controls Menu System Operational menuInput selection Tape loop Main menu system System setupRotary Max volume Startup volume Mute setup Volume RotaryEnglish Max volume Startup volume Mute setup Input English Phono gain TriggersTeach IR Brightness Timeout Display setupMain balance Remote Fkeys LanguageEnglish Version info Sensors StatusTroubleshooting Everything appears to be on, but there is no soundThere is no sound and the Standby LED is not lit IR remote control seems not to function Only one speaker seems to be playingThere is a hum coming out of the speakers There is a mechanical hum coming from the unit Cleaning the cabinet Care and MaintenanceSpecifications NE Jamais Exposer CET Appareil À LA Pluie OU L’HUMIDITÉ Instructions importantes concernant la sécurité Sommaire Luminosité Extinction timeout Langue languageBienvenue dans la famille Classé Déballage et installation Tension d’alimentation Période de rodage Veuillez lire ce manuel… Interface graphique Caractéristiques particulièresLongévité extraordinaire Tests d’écoute intensifsTouche de mise en veille Standby et indicateur LED Face avantInitialisation Afficheur éteintÉcran tactile LCD Touche MenuTouche Mute Fenêtre infrarouge IRBouton de volume Entrée Tape enregistreur Face arrièreEntrées asymétriques prises RCA Entrées symétriques prises XLRSortie Tape enregistreur Sorties principales asymétriques RCASorties principales symétriques XLR Prise de commande RS-232 Entrée et sortie infrarouge IR Prises de commande Classé can BusEntrée alimentation courant continu DC Power Entrée et sortie de commutation type DC TriggerPrise de masse Ground Fonctions de base La télécommandeSélection des entrées Touches de navigationTouches de contrôles du système Fkey Sélection d’entrée Boucle d’enregistrement Le Système des MenusRéglage du système setup Chacun de ces paramètres est expliqué ci-dessous en détail Volume Bouton rotatifFrançais Volume maximum Volume au démarrage Entrée Français Apprentissage infrarouge IR Gain Phono Commutation TriggersLuminosité Extinction timeout Balance principale main balance Langue languageFrançais Info version Capteurs Tout semble correct, mais aucun son ne sort Problèmes de fonctionnementLa télécommande IR semble ne pas fonctionner Seule une enceinte acoustique semble fonctionnerIl y a un bruit parasite dans les enceintes acoustiques Il y a un bruit mécanique en provenance de l’appareil Entretien du coffret EntretienSpécifications Dimensions Page V1.5 051706
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cp-700 specifications

The Classe Audio CP-700 is a high-performance audio preamplifier that exemplifies the brand’s commitment to sound quality, design, and innovative technology. Tailored for audiophiles and music enthusiasts, the CP-700 combines superior build quality with advanced circuitry to deliver an immersive listening experience.

One of the standout features of the CP-700 is its robust digital processing capabilities. It includes a high-resolution DAC (Digital-to-Analog Converter) that supports audio formats up to 24-bit/192kHz. This ensures that every detail of the music is reproduced with outstanding clarity and precision. The preamplifier also boasts multiple digital inputs, including USB, coaxial, and optical, making it versatile enough to accommodate various audio sources.

The analog section of the CP-700 is equally impressive, featuring Classe's proprietary technologies that minimize noise and distortion. The preamplifier utilizes high-quality components and a carefully engineered circuit design that embraces a dual-mono architecture. This approach reduces crosstalk and enhances imaging, allowing listeners to experience a wider soundstage and more defined instrument placement.

Moreover, the CP-700 features a state-of-the-art volume control system. Rather than a traditional potentiometer, Classe employs a digitally controlled analog attenuator, providing precise volume adjustments without compromising the audio quality. Users can expect smooth and seamless changes in volume levels, enhancing user experience during playback.

In terms of usability, the Classe CP-700 offers an intuitive interface, with a large, bright display and a user-friendly remote control. The preamp can also be controlled via an app, adding convenience for modern users who prefer controlling their audio systems through mobile devices.

Another notable characteristic is its elegant design. The CP-700 features a sleek aluminum chassis with a minimalist aesthetic that fits well in various home theater or music room setups. This careful attention to design aligns with Classe Audio’s philosophy of marrying form with function.

In conclusion, the Classe Audio CP-700 preamplifier stands out for its high-resolution audio capabilities, advanced volume control, and exceptional build quality. It is an ideal choice for discerning listeners who seek an unparalleled audio experience without compromising on features or aesthetics. With its combination of digital and analog prowess, the CP-700 represents the pinnacle of modern audio engineering.