Konica Minolta FAX2900/FAX3900 manual Main Error Messages, Error Message Cause Action

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7

Troubleshooting

7.1.2Main Error Messages

The table below describes the main error messages that may appear during PC print mode operations.

Error Message

Cause

Action

PAPER SIZE

The paper size

Load paper of the

ERROR

specified with the

correct size into the

 

printer driver differs

tray.

 

from the size of paper

 

 

that is loaded.

 

 

 

 

NO SUITABLE

“Auto” is selected under

Tray1:

PAPER

“Paper Source” in the

Change the paper size

 

printer driver properties,

in the Utility mode, and

 

but none of the

then load the correct

 

machine’s trays contain

paper into the tray.

 

paper of the size

Tray2:

 

specified for printing.

Use a paper cassette

 

 

loaded with paper of the

INCORRECT

Paper of the size

corresponding size.

PAPER SIZE

specified in the printer

Bypass Tray:

 

driver is not loaded in

 

Change the paper that

 

the specified paper tray.

 

 

is loaded.

PAPER EMPTY

There is no paper in the

Load paper into the tray

 

specified tray, or the

or load Tray2 into the

 

specified tray is not

paper feed cassette.

 

loaded in the machine.

 

 

 

 

MEDIA TYPE

Media of the type

Change the media type

ERROR

specified in the printer

in the Utility mode, and

 

driver is not loaded in

then load the correct

 

the specified paper tray.

paper into the tray.

 

 

 

MEMORY FULL

The memory is full with

Press any key, and then

 

stored data.

turn the machine off,

 

then on again.

 

 

Check the following chart if you have problems using the copier as a network printer.

 

Check Item

 

Possible Cause

Solution

1

Has the print job

Yes

A copier error has

Check the copier and

 

reached the copier?

 

occurred. (No paper,

resolve any errors.

 

 

 

no toner, etc.)

 

 

 

 

 

 

 

 

No

The data has not

See check item2.

 

 

 

arrived at the copier.

 

 

 

 

 

 

7-2

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Contents Konica Minolta FAX2900/FAX3900 Contents Copy Assigning an IP Address Printing the ConfigurationCorrecting Errors Printer OperationsSpecifications END User License Agreement IntroductionRestrictions Termination Getting Ready USB Port Connection Connecting to a ComputerThis connection is available only with FAX3900 Connecting the Network CableInstalling the Printer Driver Using Plug and Play Installing the Printer DriverTip This completes the installation of the printer driverPage Page Page Page  Note Page Installing the Printer Driver Page Displaying Settings Under Windows XP Configuring Printer Driver SettingsDisplaying Settings Under Windows Displaying Settings Under Windows Me/98 Paper Source Common OperationsCommon Button OrientationCopy ResolutionMedia Type Paper SizePage Printer Operations Control Panel Operations PC Print ModeGeneral Guide See Printer Indicator onPrinter Indicator Description Printer IndicatorEntering and Exiting the PC Print Mode Page Yes No Canceling a Print JobUsing the Bypass Tray Printing the Configuration Control Panel Operations PC Print Mode Environment Available only with FAX3900 Network Printing in a WindowsEntering the IP Address From the Control Panel Assigning an IP AddressNetwork SETTING? Use the 10-key pad Keys to enter the IP address Gateway For Windows 98/ Windows Me Selecting the Network Print MethodFor Windows For Windows XP Supported Environments For NetWare NetWare Server/ Windows ClientPeer-to-Peer Printing Checking the Setup ProceduresLPR/PORT 9100 Printing NetWare Server/Client except Ndps IPP PrintingNetWare Server/Client Ndps Peer-to-Peer Printing Setting Up the Network ConnectionsWindows 98/ Windows Me Windows LPR PrintingPage Page Page Setting Up the Windows Computer for the NetWare Client Connecting a Copier to the NetWare ServerPage Correcting Errors TroubleshootingChecking Error Messages Error Message Cause Action Main Error MessagesTroubleshooting Machine Trouble Error Errors and Print DataTemporary Errors Specifications FAX2900 FAX3900 SpecificationsSpecifications Http//konicaminolta.com

FAX2900/FAX3900 specifications

The Konica Minolta FAX2900 and FAX3900 are advanced multifunction fax machines designed for businesses looking to enhance their communication efficiency. Both models combine elegance with robustness, catering to high-volume faxing while maintaining a compact footprint suitable for office environments.

One of the standout features of the FAX2900 and FAX3900 is their rapid fax transmission speed. Capable of sending documents in as little as 3 seconds per page, these machines minimize waiting times and streamline operations. This efficiency is particularly beneficial in fast-paced settings where timely communication is critical.

Another notable characteristic is the device's high-resolution output. The FAX2900 and FAX3900 utilize a 600 x 600 dpi printing resolution, ensuring that faxed documents maintain clarity and detail. This is essential for businesses that rely on delivering professional documents, such as contracts or proposals, where clarity can impact negotiations.

Both models are equipped with advanced compression technologies, including MH, MR, and MMR, which facilitate the sending and receiving of images in a compressed format. This results in quicker transmission speeds, reducing the time spent on each fax and conserving communication resources.

The FAX2900 and FAX3900 provide an array of convenient features, such as a built-in telephone handset, allowing users to make voice calls directly from the machine. Additionally, with features like speed dialing and a maximum memory capacity for up to 200 pages, users can expect seamless navigation when sending multiple faxes.

For enhanced connectivity, the FAX3900 also includes the option for network integration. This enables multiple users within an organization to send and receive faxes directly from their workstations, further improving workflow efficiency.

Moreover, the design of these models emphasizes user-friendliness. The intuitive control panel and LCD screen make operation straightforward, catering to employees of all tech-savviness levels. Maintenance is facilitated by easily changeable consumables, reducing downtime and ensuring the machines remain operational.

In conclusion, the Konica Minolta FAX2900 and FAX3900 are well-equipped to meet the demands of modern businesses. Their combination of speed, clarity, and ease of use positions them as reliable solutions for efficient fax communications in any professional setting.