Lenovo B475E, 59360210 manual Preventing problems, General tips for preventing problems

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Chapter 8. Preventing problems

An important part of owning a Lenovo notebook computer is maintenance. With proper care, you can avoid common problems. The chapter provides information that can help you keep your computer running smoothly.

•“General tips for preventing problems” on page 51

•“Taking care of your computer” on page 52

General tips for preventing problems

1.Check the capacity of your hard disk drive from time to time. If the hard disk drive gets too full, the operating system will slow down and might produce errors.

2.Empty your recycle bin on a regular basis.

3.To free up disk space, uninstall unused application programs.

4.Clean out your Inbox, Sent, and Trash folders from your e-mail client program.

5.Back up your data at least once a week. If critical data is present, it is a good idea to perform a daily backup operation. Lenovo has many backup options available for your computer. CD-RW drives and CD-RW/DVD drives are available for most computers and are easily installed.

6.Schedule system restore operations to take a system snapshot periodically.

Note: Always take a system snapshot before installing new drivers, updating software, or installing new software.

7.Update device drivers and BIOS when needed.

8.Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions.

9.Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.

10.Keep a log book. Entries might include major hardware or software changes, driver updates, minor issues you have experienced, and how you resolved the minor issues.

11.If required, you can find your country's Customer Support Center at http://www.lenovo.com/support. When calling the Customer Support Center, make sure that you have your machine model type, serial number, and the computer in front of you. Also, if the computer is producing error codes, it is helpful to have the error screen on or the message written down.

If you need help, service, technical assistance, or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

Information about your computer and preinstalled software, if any, is available in the documentation that comes with your computer. That documentation includes printed books, online books, readme files, and help files. In addition, information about Lenovo products is available on the World Wide Web.

Microsoft® Service Packs are the latest software source for Windows product updates. They are available through Web download (connection charges might apply) or through discs. For more specific information and links, go to http://www.microsoft.com. Lenovo offers technical assistance with installation of, or questions related to, Service Packs for your Lenovo-preloaded Microsoft Windows product. For information, contact the Customer Support Center.

© Copyright Lenovo 2012

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Contents Lenovo B475e and B575e User GuideSafety, Warranty, and Setup Guide Regulatory Notice Contents Appendix D. Notices Protect yourself from the heat that your computer generates Read this firstPrevent your computer from getting wet Protect the cables from being damagedProtect your computer and data when moving it Important safety informationConditions that require immediate action Handle your computer gentlyService and upgrades Safety guidelinesPlugs and outlets Power cords and power adaptersExtension cords and related devices External devices Power supply statementGeneral battery notice Lithium coin cell battery notice Rechargeable battery noticeHeat and product ventilation Laser compliance statement Electrical current safety informationLiquid crystal display LCD notice Using headphones or earphonesAdditional safety information Xii User Guide Top view Getting to know your computerPower button Wireless module antennasRecovery button Status indicatorsLeft-side view Lenovo B575e left-side view USB 3.0 connectorRight-side view USB 2.0 connectorsHeadphone jack Microphone jackMedia card reader slot Front viewLenovo B475e bottom view Bottom viewBattery lock Status indicatorsBattery Battery latchFeatures Specifications Getting to know your computer User Guide Frequently asked questions Using your computerConnecting to power Tips on using your computerConfiguring the operating system Reading the manualsChecking the battery status Putting the computer into sleep mode or shutting it downUsing the ac power adapter and the battery pack Charging the battery Using the ac power adapterMaximizing the battery life Connecting the ac power adapterUsing the touch pad Handling the batteryLenovo B475e and B575e touch pad Numeric keypad Using the recovery buttonUsing the keyboard Power conservation Fn+F1 Launching the camera settings Fn+EscFunction key combinations For Lenovo B475e modelsAdjusting display brightness level Fn + up/down arrow Switching the display output location Fn+F3Volume keys Fn+ left/right arrow Display backlight control Fn+F2Removing an SD card Using the media card readerInserting an SD card Wired connection Connecting to the networkHardware connection CableWireless connection Software configurationConnecting to the network User Guide Ergonomic information Accessibility and comfortYou and your computer What if you are traveling? Attaching a mechanical lock Using passwordsSecurity User Guide Solving recovery problems on the Windows 7 operating system Recovery overviewUser Guide Recovery overview User Guide Static electricity prevention Replacing the batteryReplacing devices Replacing the backup battery Lenovo B475e Lenovo B575e Replacing the hard disk drive Prerequisites for the procedureUser Guide Lenovo B575e User Guide Replacing a memory module Lenovo B575e Replacing devices Lenovo B475e Lenovo B575e User Guide Removing the optical drive User Guide General tips for preventing problems Preventing problemsTaking care of your computer Be careful about where and how you workBe gentle with your computer Carry your computer properlyClean the cover of your computer Take care in setting passwordsHandle storage media and drives properly Data protectionCleaning your computer display Cleaning your computer keyboardRegistering your computer Be sure not to modify your computerTroubleshooting Troubleshooting computer problemsBattery and power problems Battery problemsAn ac power adapter problem Computer screen problemsStartup problem Sleep and hibernation problemsHard disk drive problems Problems with drives and other storage devicesOptical drive problems OneKey Recovery Pro program problemsPassword problem Other problems Sound problemYour computer does not respond Computer does not start from a device you wantUser Guide Appendix A. Regulatory information Wireless related informationWireless interoperability Usage environment and your health Export classification noticeElectronic emission notices Industry Canada Class B emission compliance statement User Guide Japan recycling statements Appendix B. Weee and recycling statementsChina Weee statement Important Weee Information Disposing of Lenovo computer components Recycling information for BrazilBattery recycling information for the European Union User Guide Ukraine RoHS China RoHS Turkish RoHSIndia RoHS Appendix D. Notices Trademarks Energy Star model informationAppendix D. Notices
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