Lenovo 59360210 OneKey Recovery Pro program problems, Password problem, Optical drive problems

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This is a normal characteristic of a hard disk drive and is not a defect.

The hard disk drive does not work.

Go to the Startup menu of the BIOS, and then select the Boot menu to make sure that the hard disk drive is on the Boot priority order list. If it is on the Excluded from boot order list, it is disabled. Select the entry for it on the list and press the Shift+1 key. This moves the entry to the Boot priority order list.

Optical drive problems

Print these instructions now and keep it with your computer for reference later.

You hear a noise from the drive when the CD, DVD, or CD-RW disc is spinning.

If the disc is not correctly loaded on the center pivot of the drive, it might rub against the drive cover and make a noise. Make sure that the disc is loaded correctly in the drive.

The tray does not open even if you press the eject button.

When your computer is not turned on, pressing the eject button does not cause the drive tray to open. Make sure that the computer is turned on and that the drive connector is firmly connected to the computer.

If the tray still does not open, make sure that the computer is running, and insert the end of a straightened paper clip into the emergency eject hole. The tray will open.

OneKey Recovery Pro program problems

Print these instructions now and keep it with your computer for reference later.

Backup cannot be made.

Make sure that:

•You are not using a Windows operating system.

•There is not enough space to store the backup data. You will need to free more hard disk drive space on your system partition (C drive).

Fail to restore system partition to factory default.

The system partition, such as the partition size or the drive capacity of C, has been modified.

A password problem

Print these instructions now and keep it with your computer for reference later.

I forgot my password.

Do any of the following:

•If you forget your user password, you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password changed.

•If you forget your hard disk drive password, a Lenovo authorized servicer cannot reset your password or recover data from the hard disk drive. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

•If you forget your supervisor password, a Lenovo authorized servicer cannot reset your password. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.

58User Guide

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Contents User Guide Lenovo B475e and B575eSafety, Warranty, and Setup Guide Regulatory Notice Contents Appendix D. Notices Read this first Protect yourself from the heat that your computer generatesPrevent your computer from getting wet Protect the cables from being damagedImportant safety information Protect your computer and data when moving itConditions that require immediate action Handle your computer gentlySafety guidelines Service and upgradesPower cords and power adapters Extension cords and related devicesPlugs and outlets Power supply statement General battery noticeExternal devices Rechargeable battery notice Lithium coin cell battery noticeHeat and product ventilation Electrical current safety information Laser compliance statementUsing headphones or earphones Additional safety informationLiquid crystal display LCD notice Xii User Guide Getting to know your computer Top viewWireless module antennas Power buttonRecovery button Status indicatorsLeft-side view USB 3.0 connector Lenovo B575e left-side viewUSB 2.0 connectors Right-side viewHeadphone jack Microphone jackFront view Media card reader slotBottom view Lenovo B475e bottom viewStatus indicators Battery lockBattery Battery latchFeatures Specifications Getting to know your computer User Guide Using your computer Frequently asked questionsTips on using your computer Connecting to powerConfiguring the operating system Reading the manualsPutting the computer into sleep mode or shutting it down Using the ac power adapter and the battery packChecking the battery status Using the ac power adapter Charging the batteryMaximizing the battery life Connecting the ac power adapterHandling the battery Using the touch padLenovo B475e and B575e touch pad Using the recovery button Using the keyboardNumeric keypad Launching the camera settings Fn+Esc Power conservation Fn+F1Function key combinations For Lenovo B475e modelsSwitching the display output location Fn+F3 Adjusting display brightness level Fn + up/down arrowVolume keys Fn+ left/right arrow Display backlight control Fn+F2Using the media card reader Inserting an SD cardRemoving an SD card Connecting to the network Wired connectionHardware connection CableSoftware configuration Wireless connectionConnecting to the network User Guide Accessibility and comfort You and your computerErgonomic information What if you are traveling? Using passwords SecurityAttaching a mechanical lock User Guide Recovery overview Solving recovery problems on the Windows 7 operating systemUser Guide Recovery overview User Guide Replacing the battery Replacing devicesStatic electricity prevention Replacing the backup battery Lenovo B475e Lenovo B575e Prerequisites for the procedure Replacing the hard disk driveUser Guide Lenovo B575e User Guide Replacing a memory module Lenovo B575e Replacing devices Lenovo B475e Lenovo B575e User Guide Removing the optical drive User Guide Preventing problems General tips for preventing problemsBe careful about where and how you work Taking care of your computerBe gentle with your computer Carry your computer properlyTake care in setting passwords Clean the cover of your computerHandle storage media and drives properly Data protectionCleaning your computer keyboard Cleaning your computer displayRegistering your computer Be sure not to modify your computerTroubleshooting computer problems TroubleshootingBattery and power problems Battery problemsComputer screen problems An ac power adapter problemStartup problem Sleep and hibernation problemsProblems with drives and other storage devices Hard disk drive problemsOneKey Recovery Pro program problems Password problemOptical drive problems Sound problem Other problemsYour computer does not respond Computer does not start from a device you wantUser Guide Wireless related information Wireless interoperabilityAppendix A. Regulatory information Export classification notice Electronic emission noticesUsage environment and your health Industry Canada Class B emission compliance statement User Guide Appendix B. Weee and recycling statements China Weee statement Important Weee InformationJapan recycling statements Recycling information for Brazil Disposing of Lenovo computer componentsBattery recycling information for the European Union User Guide China RoHS Turkish RoHS Ukraine RoHSIndia RoHS Appendix D. Notices Energy Star model information TrademarksAppendix D. Notices

59360210, B475E specifications

The Lenovo B475E, model number 59360210, is a well-rounded laptop aimed at providing solid performance for everyday tasks, making it an excellent choice for students and professionals alike. Powered by AMD processors, the B475E offers reliable computing capabilities that can handle a variety of applications, from word processing to multimedia playback.

One of the standout features of the Lenovo B475E is its 15.6-inch HD display, delivering vibrant colors and clear visuals for an enjoyable viewing experience. The display is ideal for watching videos, working on presentations, or even casual gaming. The addition of an integrated AMD graphics card ensures that graphics rendering is smooth, giving users the performance they need for basic gaming and graphic tasks.

The laptop is designed with user comfort in mind, featuring an ergonomic keyboard that provides a responsive typing experience. The size and layout of the keys make it easy to type for extended periods without discomfort, which is particularly beneficial for those who engage in lengthy writing or coding sessions.

With regard to connectivity, the B475E comes equipped with multiple USB ports, an HDMI output, and an Ethernet port, allowing users to connect various peripherals and external displays easily. The inclusion of Wi-Fi and Bluetooth technology further enhances connectivity options, enabling seamless integration with wireless devices.

In terms of storage, the Lenovo B475E offers ample space to accommodate the needs of users, with options for traditional HDDs or solid-state drives (SSDs). This flexibility allows users to choose a configuration that fits their performance and storage needs, with SSDs providing faster boot times and improved overall system responsiveness.

The build quality of the Lenovo B475E is commendable, with a sturdy chassis that can withstand daily wear and tear. Its lightweight design makes it portable, making it suitable for on-the-go users who require a reliable laptop that won't weigh them down.

Battery life is another important aspect, and the Lenovo B475E delivers decent longevity, enabling users to work or enjoy media without frequently searching for a power outlet. Overall, the Lenovo B475E, 59360210, stands out as a dependable laptop that balances performance, connectivity, and usability, making it an excellent choice for anyone looking for a versatile computing device.
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