Lenovo B475E, 59360210 Problems with drives and other storage devices, Hard disk drive problems

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•If the power indicator is in blinking, press the power button to resume from the sleep mode.

•Press Fn+F2 to confirm whether the LCD screen has been turned off.

If the problem persist, follow the solution to “The screen is unreadable or distorted.” on page 57.

The screen is unreadable or distorted.

Make sure that:

•The display device driver is installed correctly.

•The screen resolution and color quality are correctly set.

•The monitor type is correct.

Incorrect characters are displayed on the screen.

Did you install the operating system or application program correctly? If they are installed and configured correctly, have the computer serviced.

When I turn on the computer, nothing is displayed on the screen and the computer does not beep while starting up.

Make sure that:

•The battery is installed correctly.

•The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet.

•The computer is turned on. (Press the power button again for confirmation.)

If these items are correctly set, and the screen remains blank, have the computer serviced.

When I turn on the computer, only a white cursor is displayed on a blank screen.

Restore your backup files or restore your computer to the factory default settings using the preinstalled recovery programs on your computer. If the problem persists, have the computer serviced.

My screen goes blank while the computer is on.

Your screen saver or power management may be enabled. Do one of the following to exit from the screen saver or to resume from sleep or hibernation mode:

•Press the Fn key on the keyboard.

•Press the power button.

•Press Fn+F2 to confirm whether the LCD screen has been turned off.

Problems with drives and other storage devices

This section includes hard disk drive problems and optical drive problems.

Hard disk drive problems

Print these instructions now and keep it with your computer for reference later.

The hard disk drive makes a rattling noise intermittently.

The rattling noise might be heard:

•When the hard disk drive begins or finishes getting access to data.

•When you carry the hard disk drive.

•When you carry your computer.

Chapter 9. Troubleshooting computer problems 57

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Contents Lenovo B475e and B575e User GuideSafety, Warranty, and Setup Guide Regulatory Notice Contents Appendix D. Notices Protect the cables from being damaged Read this firstProtect yourself from the heat that your computer generates Prevent your computer from getting wetHandle your computer gently Important safety informationProtect your computer and data when moving it Conditions that require immediate actionService and upgrades Safety guidelinesPlugs and outlets Power cords and power adaptersExtension cords and related devices External devices Power supply statementGeneral battery notice Lithium coin cell battery notice Rechargeable battery noticeHeat and product ventilation Laser compliance statement Electrical current safety informationLiquid crystal display LCD notice Using headphones or earphonesAdditional safety information Xii User Guide Top view Getting to know your computerStatus indicators Wireless module antennasPower button Recovery buttonLeft-side view Lenovo B575e left-side view USB 3.0 connectorMicrophone jack USB 2.0 connectorsRight-side view Headphone jackMedia card reader slot Front viewLenovo B475e bottom view Bottom viewBattery latch Status indicatorsBattery lock BatteryFeatures Specifications Getting to know your computer User Guide Frequently asked questions Using your computerReading the manuals Tips on using your computerConnecting to power Configuring the operating systemChecking the battery status Putting the computer into sleep mode or shutting it downUsing the ac power adapter and the battery pack Connecting the ac power adapter Using the ac power adapterCharging the battery Maximizing the battery lifeUsing the touch pad Handling the batteryLenovo B475e and B575e touch pad Numeric keypad Using the recovery buttonUsing the keyboard For Lenovo B475e models Launching the camera settings Fn+EscPower conservation Fn+F1 Function key combinationsDisplay backlight control Fn+F2 Switching the display output location Fn+F3Adjusting display brightness level Fn + up/down arrow Volume keys Fn+ left/right arrowRemoving an SD card Using the media card readerInserting an SD card Cable Connecting to the networkWired connection Hardware connectionWireless connection Software configurationConnecting to the network User Guide Ergonomic information Accessibility and comfortYou and your computer What if you are traveling? Attaching a mechanical lock Using passwordsSecurity User Guide Solving recovery problems on the Windows 7 operating system Recovery overviewUser Guide Recovery overview User Guide Static electricity prevention Replacing the batteryReplacing devices Replacing the backup battery Lenovo B475e Lenovo B575e Replacing the hard disk drive Prerequisites for the procedureUser Guide Lenovo B575e User Guide Replacing a memory module Lenovo B575e Replacing devices Lenovo B475e Lenovo B575e User Guide Removing the optical drive User Guide General tips for preventing problems Preventing problemsCarry your computer properly Be careful about where and how you workTaking care of your computer Be gentle with your computerData protection Take care in setting passwordsClean the cover of your computer Handle storage media and drives properlyBe sure not to modify your computer Cleaning your computer keyboardCleaning your computer display Registering your computerBattery problems Troubleshooting computer problemsTroubleshooting Battery and power problemsSleep and hibernation problems Computer screen problemsAn ac power adapter problem Startup problemHard disk drive problems Problems with drives and other storage devicesOptical drive problems OneKey Recovery Pro program problemsPassword problem Computer does not start from a device you want Sound problemOther problems Your computer does not respondUser Guide Appendix A. Regulatory information Wireless related informationWireless interoperability Usage environment and your health Export classification noticeElectronic emission notices Industry Canada Class B emission compliance statement User Guide Japan recycling statements Appendix B. Weee and recycling statementsChina Weee statement Important Weee Information Disposing of Lenovo computer components Recycling information for BrazilBattery recycling information for the European Union User Guide Ukraine RoHS China RoHS Turkish RoHSIndia RoHS Appendix D. Notices Trademarks Energy Star model informationAppendix D. Notices

59360210, B475E specifications

The Lenovo B475E, model number 59360210, is a well-rounded laptop aimed at providing solid performance for everyday tasks, making it an excellent choice for students and professionals alike. Powered by AMD processors, the B475E offers reliable computing capabilities that can handle a variety of applications, from word processing to multimedia playback.

One of the standout features of the Lenovo B475E is its 15.6-inch HD display, delivering vibrant colors and clear visuals for an enjoyable viewing experience. The display is ideal for watching videos, working on presentations, or even casual gaming. The addition of an integrated AMD graphics card ensures that graphics rendering is smooth, giving users the performance they need for basic gaming and graphic tasks.

The laptop is designed with user comfort in mind, featuring an ergonomic keyboard that provides a responsive typing experience. The size and layout of the keys make it easy to type for extended periods without discomfort, which is particularly beneficial for those who engage in lengthy writing or coding sessions.

With regard to connectivity, the B475E comes equipped with multiple USB ports, an HDMI output, and an Ethernet port, allowing users to connect various peripherals and external displays easily. The inclusion of Wi-Fi and Bluetooth technology further enhances connectivity options, enabling seamless integration with wireless devices.

In terms of storage, the Lenovo B475E offers ample space to accommodate the needs of users, with options for traditional HDDs or solid-state drives (SSDs). This flexibility allows users to choose a configuration that fits their performance and storage needs, with SSDs providing faster boot times and improved overall system responsiveness.

The build quality of the Lenovo B475E is commendable, with a sturdy chassis that can withstand daily wear and tear. Its lightweight design makes it portable, making it suitable for on-the-go users who require a reliable laptop that won't weigh them down.

Battery life is another important aspect, and the Lenovo B475E delivers decent longevity, enabling users to work or enjoy media without frequently searching for a power outlet. Overall, the Lenovo B475E, 59360210, stands out as a dependable laptop that balances performance, connectivity, and usability, making it an excellent choice for anyone looking for a versatile computing device.
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