Lenovo 1010, 992, 981, 1008 manual Diagnostics, PC-Doctor for DOS Creating a diagnostic disc

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Chapter 4. Diagnostics

Diagnostic programs are used to test hardware components of your server. Diagnostic programs are also used to report operating-system-controlled settings that interfere with the correct operation of your server.

Notes:

1.You can download the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support. See “PC-Doctor for DOS” on page 13 for detailed information.

2.If you are unable to isolate and repair the problem yourself after running the diagnostic programs, save and print the log files created by the diagnostic programs. You will need the log files when you speak to a Lenovo technical support representative.

PC-Doctor for DOS

You can download the latest version of the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support. The PC-Doctor for DOS diagnostic program runs independently of the Windows operating system. You can run the PC-Doctor for DOS diagnostic program from a diagnostic disc that you created.

Creating a diagnostic disc

This section provides instructions on how to create a diagnostic disc.

To create a diagnostic disc, do the following:

1.Download a self-starting bootable CD/DVD image (known as an ISO image) of the diagnostic program from:http://www.lenovo.com/support

2.Use any CD/DVD burning software to create a diagnostic disc with the ISO image.

Running the diagnostic program from a diagnostic disc

This section provides instructions on how to run the diagnostic program from a diagnostic disc that you created.

To run the diagnostic program from a diagnostic disc that you created, do the following:

1.Make sure the optical drive you want to use is set as the first boot device in the startup device sequence. See “Viewing or changing the startup device sequence” on page 79.

2.Make sure the server is turned on and then insert the disc into the optical drive. The diagnostic program opens.

Note: You can insert the disc into the optical drive when you are setting the startup device sequence. However, if you insert the disc into the optical drive when you have already entered the operating system, you need to restart the server to access the diagnostic program.

3.Follow the instructions on the screen to select the diagnostic test you want to run. Note: For additional help, press the F1 key.

4.Remove the diagnostic disc from the optical drive when you complete the diagnostic process.

Navigating through the diagnostics programs

Use the cursor movement keys to navigate within the menus.

© Copyright Lenovo 2010,

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Contents ThinkServer Hardware Maintenance Manual Page ThinkServer Hardware Maintenance Manual Second Edition December Copyright Lenovo Contents Index About this manual Important Safety InformationTo Connect To Disconnect Safety statementsAbout this manual ≥ 18 kg 39.7 lb ≥ 32 kg 70.5 lb Important information about replacing RoHS compliant FRUs ThinkServerHardware Maintenance Manual General information Features and specificationsSecurity features Power supplySystem management features Input/Output I/O featuresEasyStartup SoftwareEasyManage ThinkServerHardware Maintenance Manual General Checkout Problem determination tipsThinkServerHardware Maintenance Manual Navigating through the diagnostics programs DiagnosticsPC-Doctor for DOS Creating a diagnostic disc Running the diagnostic program from a diagnostic discTest results Running testsHard disk drive boot error Troubleshooting tablesViewing the test log Beep Symptom FRU/Action Power Supply ProblemsBeep symptoms Error FRU/ActionPost Error Message Description/Action Post error codesLong and 9 short beeps Bios ROM error Continuos long beeps Dram memory errorHard Disk Install Failure EasyStartup problemsMessage/Symptom FRU/Action Miscellaneous error messagesDisplay/Monitor Second device hard disk First device networkUndetermined problems ThinkServerHardware Maintenance Manual Front view Locating Server Controls and connectorsRear view Connector Description System board connector locations System-board internal connectorsComponent locations Internal componentsReplacing FRUs Guidelines for trained service techniciansInspecting for unsafe conditions Handling static-sensitive devices Guidelines for servicing electrical equipmentServer components Removing the server cover Replacing FRUsRemoving the server cover Removing and reinstalling the front bezelRemoving the front bezel Installing or replacing a PCI cardOpening the PCI card latch Removing a PCI card Installing a PCI card Replacing the batteryRemoving the old battery Installing or replacing a memory moduleOpening the retaining clips Installing a memory module Installing or replacing the optical driveRemoving the optical drive Replacing the secondary hard disk drive Installing a secondary hard disk driveRemoving the secondary hard disk drive cage Installing the secondary hard disk drive Removing the screws for the power supply assembly Replacing the power supply assemblyReplacing the heat sink and fan assembly Replacing the microprocessor Removing the heat sink and fan assemblyThinkServerHardware Maintenance Manual Removing the microprocessor Replacing the system boardRemoving the system board Installing the socket cover Removing the primary hard disk drive Replacing the primary hard disk driveInstalling the hard disk drive into the bracket Installing the primary hard disk drive Replacing the front fan assembly Removing the front fan assembly Installing the front fan assembly Replacing the rear fan assemblyRemoving the rear fan assembly Installing the rear fan assembly Completing the parts replacementReinstalling the server cover Updating the server configurationMachine Type Parts Listing, TS200v Machine Types 0981, 0992, 1008,FRUs CTO Line Cords FRUs listed in the following tables are not illustratedWindows Server 2008 R2 Foundation 64-bit Windows Server 2008 R2 Standard 64-bit Ship GroupsWindows Small Business Server 2008 Standard w/ SP2 Microprocessor, Intel Celeron, 2.26G/2M-L2 models CTO Lenovo RDX drive bay models CTO All Models Lenovo RDX 320GB cartridge models CTO All Models 90Y1170 Microprocessor, Core i5-650 / 3.20GHz models CTO 15U 15Y Lenovo RDX drive bay models CTO All Models 256MB Nvidia FX380 2xDVI models CTO All models Windows Server 2008 R2 Foundation 64-bit 16G 16J 16L 16M 16S 16U 16Y Memory modules, DDR3 ECC PC3-10600 2GB Udimm 1333 models CTO 16U 16Y Line Cord Israel models CTO 16G ThinkServerHardware Maintenance Manual Viewing and changing settings Configuring the serverUsing the Setup Utility program Starting the Setup Utility programPassword considerations Using passwordsSata Controller USB SetupEnabling or disabling a device Selecting a startup deviceRAID Level Advanced settingsExiting from the Setup Utility program Configuring RAIDDeleting RAID volumes Creating RAID volumesUpdating system programs Using system programsUpdating flashing the Uefi from a disc Updating flashing the Uefi from your operating system Recovering from a POST/UEFI update failureUsing the ThinkServer EasyStartup program Installing ThinkServer EasyManage Agent ThinkServerHardware Maintenance Manual Appendix A. Notices Electronic emissions notices Export classification noticeTelevision output notice European conformance CE mark TrademarksEuropean Union EMC Directive conformance statement Industry Canada Class B emission compliance statementThinkServerHardware Maintenance Manual Canadian Department of Communications certification label Power cord noticePower cord part number Used in these countries and regions Waste electrical and electronic equipment Weee notices Disposing of disused lithium batteries from Lenovo computers European Union EU Weee statementAppendix A. Notices ThinkServerHardware Maintenance Manual CRU IndexRemoving Page Part Number 1P P/N