Lenovo 4219, 4220, 4222, 4215, 4221 manual PC-Doctor for Rescue and Recovery, PC-Doctor for DOS

Page 73

The Lenovo System Toolbox program is a diagnostic program that works through the Windows operating system and enables you to view symptoms and solutions for computer problems, access the Lenovo troubleshooting center, update system drivers, and review system information.

To run the Lenovo System Toolbox program, click Start → All Programs → Lenovo Services → Lenovo System Toolbox. Follow the instructions on the screen. For additional information about running the diagnostic program, refer to the Lenovo System Toolbox help system.

The Lenovo System Toolbox program also has problem determination aids that determine software and usage problems.

PC-Doctor for Rescue and Recovery

The PC-Doctor for Rescue and Recovery diagnostic program is part of the Rescue and Recovery workspace on each Lenovo computer. Use the PC-Doctor for Rescue and Recovery diagnostic program if you are unable to start the Windows operating system.

To run the PC-Doctor for Rescue and Recovery diagnostic program from the Rescue and Recovery workspace, do the following:

1.Turn off the computer.

2.Repeatedly press and release the F11 key when turning on the computer. When you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and Recovery workspace opens after a short delay.

3.From the Rescue and Recovery workspace, select Launch advanced Rescue and Recovery → Diagnose hardware. The PC-Doctor for Rescue and Recovery diagnostic program opens.

4.Select the diagnostic test you want to run. Then, follow the instructions on the screen.

For additional information about running the PC-Doctor for Rescue and Recovery diagnostic program, refer to the PC-Doctor for Rescue and Recovery help system.

Note: If you encounter failures that prevent you from gaining access to the Rescue and Recovery workspace, you can run the PC-Doctor for Rescue and Recovery diagnostic program after using a rescue medium to recover the computer from failures and gaining access to the Rescue and Recovery workspace. See “Creating and using rescue media” on page 49.

PC-Doctor for DOS

You can also download the latest version of the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support. The PC-Doctor for DOS diagnostic program runs independently of the Windows operating system. Use the PC-Doctor for DOS diagnostic program if you are unable to start the Windows operating system or if the two diagnostic programs preinstalled on your computer have not been successful in isolating a possible problem. You can run the PC-Doctor for DOS diagnostic program from a diagnostic disc that you created.

Creating a diagnostic disc

This section provides instructions on how to create a diagnostic disc.

To create a diagnostic disc, do the following:

Chapter 7. Troubleshooting and diagnostics 65

Page 72 Page 74
Image 73
Page 72 Page 74
Contents ThinkStation User Guide Page ThinkStation User Guide First Edition February Copyright Lenovo Contents Index Important safety information Vi User Guide Product overview FeaturesSystem management features Security features Dimensions SpecificationsSoftware provided by Lenovo Software overviewAntivirus software Adobe ReaderFront connector locations Locations Locating connectors on the front of your computerRear connector locations Locating connectors on the rear of your computerConnector Description Component locations Locating componentsLocating internal drives Locating parts on the system boardDrive bay locations Installing or replacing hardware Installing or replacing hardwareHandling static-sensitive devices Removing the computer cover Installing external optionsRemoving the computer cover Removing and reinstalling the front bezelRemoving the front bezel Installing or replacing a PCI cardOpening the PCI card latch Removing a PCI card What to do next Installing or replacing a memory moduleOpening the retaining clips Installing a memory module Installing or replacing the optical driveRemoving the optical drive Installing the optical drive Removing the screws for the power supply assembly Replacing the power supply assemblyReplacing the heat sink and fan assembly Removing the heat sink and fan assembly Removing the primary hard disk drive Replacing the primary hard disk driveInstalling the hard disk drive into the bracket Replacing the secondary hard disk drive Installing the primary hard disk driveRemoving the secondary hard disk drive Installing the hard disk drive into the bracket Replacing the card reader Installing the secondary hard disk driveRemoving the card reader Replacing the front fan assembly Removing the front fan assembly Installing the front fan assembly Removing the rear fan assembly Replacing the rear fan assemblyReplacing the keyboard Installing the rear fan assemblyReplacing the mouse Keyboard connectorsMouse connectors Completing the parts replacementReinstalling the computer cover Installing security featuresIntegrated cable lock Installing an integrated cable lockErasing lost or forgotten passwords clearing Cmos Password protectionPadlock User Guide Creating and using recovery media Recovery informationCreating recovery media Using recovery media Performing a backup operation Performing backup and recovery operationsPerforming a recovery operation Using the Rescue and Recovery workspace Creating rescue media Creating and using rescue mediaCreating and using a recovery repair diskette Using rescue mediaUsing a recovery repair diskette Creating a recovery repair disketteInstalling or reinstalling device drivers Solving recovery problems Setting a rescue device in the startup sequenceStarting the Setup Utility program Using the Setup Utility programViewing and changing settings Using passwordsPower-On Password Password considerationsAdministrator Password Hard Disk PasswordSelecting a startup device Enabling or disabling a deviceSelecting a temporary startup device Exiting from the Setup Utility program Advanced settingsSelecting or changing the startup device sequence Creating RAID volumes Configuring RAIDRAID Level Deleting RAID volumes Updating flashing Bios from a disc Using system programsUpdating system programs Recovering from a POST/BIOS update failure Updating flashing Bios from your operating systemUpdating system programs User Guide Basic troubleshooting Troubleshooting and diagnosticsLenovo ThinkVantage Toolbox Diagnostic programsLenovo System Toolbox PC-Doctor for DOS PC-Doctor for Rescue and RecoveryOptical mouse Cleaning the mouseNon-optical mouse User Guide Information resources Getting information, help, and serviceOnline Books folder Lenovo ThinkVantage ToolsHelp and service Safety and WarrantyUsing the documentation and diagnostic programs Using other services Calling for servicePurchasing additional services Appendix. Notices European conformance CE mark Trademarks Television output noticeCRU IndexPage Page User Guide Page Part Number 71Y8009
Related manuals
Manual 178 pages 48.44 Kb
Top Page Image Contents