Lenovo 4215 Getting information, help, and service, Information resources, Online Books folder

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Chapter 8. Getting information, help, and service

This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo.

Information resources

You can use the information in this section to access useful resources relating to your computing needs.

Online Books folder

The Online Books folder preinstalled on your computer contains the ThinkStation User Guide, which provides information about your computer to help you set up, use, and maintain your computer. It requires no Internet access to view the publication.

To view the publications, click Start → All Programs → Online Books → Online Books, then double-click the appropriate publication for your computer. The publications are also available on the Lenovo Support Web site at: http://www.lenovo.com/support

Notes:

1.The publications are in Portable Document Format (PDF). To view the publications, you need to have the Adobe Reader program preinstalled on your computer. If the Adobe Reader program has not been installed on your computer, a message will appear when you attempt to view the PDF file and you will be guided through the Adobe Reader program installation.

2.The publications are available in other languages on the Lenovo Support Web site at:

http://www.lenovo.com/support

3.If you want to install a different language version of the Adobe Reader program rather than the version preinstalled on your computer, download the language version you want from the Adobe Web site at: http://www.adobe.com

Lenovo ThinkVantage Tools

The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.

Note: The Lenovo ThinkVantage Tools program is only available on computers with the Windows 7 operating system from Lenovo.

To access the Lenovo ThinkVantage Tools program, click Start → All Programs → Lenovo ThinkVantage Tools.

Lenovo Welcome

The Lenovo Welcome program introduces you to some innovative built-in features of Lenovo and guides you through a few important setup tasks to help you make the most of your computer.

© Copyright Lenovo 2010

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Contents ThinkStation User Guide Page ThinkStation User Guide First Edition February Copyright Lenovo Contents Index Important safety information Vi User Guide Product overview FeaturesSystem management features Security features Dimensions SpecificationsSoftware provided by Lenovo Software overviewAntivirus software Adobe ReaderFront connector locations Locations Locating connectors on the front of your computerRear connector locations Locating connectors on the rear of your computerConnector Description Component locations Locating componentsLocating internal drives Locating parts on the system boardDrive bay locations Handling static-sensitive devices Installing or replacing hardwareInstalling or replacing hardware Removing the computer cover Installing external optionsRemoving the computer cover Removing and reinstalling the front bezelRemoving the front bezel Installing or replacing a PCI cardOpening the PCI card latch Removing a PCI card What to do next Installing or replacing a memory moduleOpening the retaining clips Installing a memory module Installing or replacing the optical driveRemoving the optical drive Installing the optical drive Removing the screws for the power supply assembly Replacing the power supply assemblyReplacing the heat sink and fan assembly Removing the heat sink and fan assembly Removing the primary hard disk drive Replacing the primary hard disk driveInstalling the hard disk drive into the bracket Replacing the secondary hard disk drive Installing the primary hard disk driveRemoving the secondary hard disk drive Installing the hard disk drive into the bracket Replacing the card reader Installing the secondary hard disk driveRemoving the card reader Replacing the front fan assembly Removing the front fan assembly Installing the front fan assembly Removing the rear fan assembly Replacing the rear fan assemblyReplacing the keyboard Installing the rear fan assemblyReplacing the mouse Keyboard connectorsMouse connectors Completing the parts replacementReinstalling the computer cover Installing security featuresIntegrated cable lock Installing an integrated cable lockPadlock Password protectionErasing lost or forgotten passwords clearing Cmos User Guide Creating recovery media Recovery informationCreating and using recovery media Using recovery media Performing a recovery operation Performing backup and recovery operationsPerforming a backup operation Using the Rescue and Recovery workspace Creating rescue media Creating and using rescue mediaCreating and using a recovery repair diskette Using rescue mediaInstalling or reinstalling device drivers Creating a recovery repair disketteUsing a recovery repair diskette Solving recovery problems Setting a rescue device in the startup sequenceStarting the Setup Utility program Using the Setup Utility programViewing and changing settings Using passwordsPower-On Password Password considerationsAdministrator Password Hard Disk PasswordSelecting a temporary startup device Enabling or disabling a deviceSelecting a startup device Selecting or changing the startup device sequence Advanced settingsExiting from the Setup Utility program RAID Level Configuring RAIDCreating RAID volumes Deleting RAID volumes Updating system programs Using system programsUpdating flashing Bios from a disc Recovering from a POST/BIOS update failure Updating flashing Bios from your operating systemUpdating system programs User Guide Basic troubleshooting Troubleshooting and diagnosticsLenovo System Toolbox Diagnostic programsLenovo ThinkVantage Toolbox PC-Doctor for DOS PC-Doctor for Rescue and RecoveryOptical mouse Cleaning the mouseNon-optical mouse User Guide Information resources Getting information, help, and serviceOnline Books folder Lenovo ThinkVantage ToolsUsing the documentation and diagnostic programs Safety and WarrantyHelp and service Using other services Calling for servicePurchasing additional services Appendix. Notices European conformance CE mark Trademarks Television output noticeCRU IndexPage Page User Guide Page Part Number 71Y8009

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