Lenovo 2117EKU manual Recovery information for the Windows 7 operating system

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Chapter 6. Recovery information

This chapter provides information about the recovery solutions provided by Lenovo.

“Recovery information for the Windows 7 operating system” on page 33

“Recovery information for the Windows 8 operating system” on page 39

Recovery information for the Windows 7 operating system

This section contains the following topics:

Creating and using recovery media

Performing backup and recovery operations

Using the Rescue and Recovery workspace

Creating and using a rescue medium

Installing or reinstalling device drivers

Solving recovery problems

Notes:

1.The recovery information in this chapter only applies to the computers that have the Rescue and Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install

the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following:

a.Click Start All Programs Lenovo ThinkVantage Tools, and double-clickEnhanced Backup and Restore.

b.Follow the instructions on the screen.

c.When the installation process completes, the Enhanced Backup and Restore icon is activated.

2.There are a variety of methods to choose from when considering how to recover in the event of a software- or hardware-related problem. Some methods vary depending on the type of operating system that is installed.

3.The product on the recovery media may be used only for the following purposes:

• Restore the product preinstalled on your computer

• Reinstall the product

• Modify the product using the Additional Files

Creating and using recovery media

You can use recovery media to restore the hard disk drive to the factory default state. Recovery media are useful if you transfer the computer to another area, sell the computer, recycle the computer, or put the computer in an operational state after all other methods of recovery have failed. As a precautionary measure, it is important to create recovery media as early as possible.

Note: The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created. The recovery media might contain a boot medium and a data medium. Your Microsoft Windows license permits you to create only one data medium, so it is important that you store the recovery media in a safe place after you have made them.

© Copyright Lenovo 2012

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Contents Machine Types 2117 ThinkCentre Edge User GuideSecond Edition September Copyright Lenovo Contents Appendix A. Notices Index Iv ThinkCentre Edge User Guide Important safety information Service and upgradesStatic electricity prevention Extension cords and related devices Power cords and power adaptersPlugs and outlets External devicesHeat and product ventilation Operating environment Modem safety informationPower supply statement Cleaning and maintenanceLaser compliance statement ThinkCentre Edge User Guide Product overview FeaturesExpansion Input/Output I/O featuresSecurity features Power supplyPreinstalled software programs Preinstalled operating systemSpecifications Accessing Lenovo programs on the Windows 7 operating systemLenovo programs Program Icon name Accessing Lenovo programs from Control PanelAn introduction to Lenovo programs Accessing Lenovo programs on the Windows 8 operating systemCommunications Utility Fingerprint SoftwareLenovo Solution Center Lenovo SettingsPassword Manager Power ManagerSystem Update LocationsView Management Utility Front connector, control, and indicator locations Connector Description Adjusting the frame stand Adjusting the frame standMachine type and model label Machine type and model labelFrequently asked questions Using your computerAccessing Control Panel on the Windows 8 operating system Where can I find help about the Windows operating system?Using Windows shortcut keys Using the keyboardUsing the blue ThinkVantage button Using a fingerprint readerAdjusting audio Using the wheel mouseSetting the volume from the desktop Adding the volume icon to the taskbarUsing CDs and DVDs Setting the volume from Control PanelSound section, click Adjust system volume Handling and storing CD and DVD mediaRecording a CD or DVD Playing a CD or DVDThinkCentre Edge User Guide You and your computer Accessibility and comfortArranging your workspace ComfortGlare and lighting Air circulationElectrical outlets and cable lengths Voltage-selection switch Registering your computerMoving your computer to another country or region Replacement power cords Security Security featuresUsing passwords Bios passwordsAttaching an integrated cable lock Configuring the fingerprint reader Windows passwordsUsing and understanding firewalls Protecting data against virusesThinkCentre Edge User Guide Installing or replacing hardware Installing or replacing hardwareInstalling external options Handling static-sensitive devicesRemoving the system stand hinge cover Removing and reinstalling the system stand hinge coverRemoving and reinstalling the system stand Removing the system stand Obtaining device drivers Replacing the keyboard or mouseThinkCentre Edge User Guide Recovery information Recovery information for the Windows 7 operating systemCreating and using recovery media Creating recovery media Performing backup and recovery operationsUsing recovery media Performing a backup operationUsing the Rescue and Recovery workspace Performing a recovery operationClick the Restore your system from a backup icon Creating and using a rescue medium Using a rescue mediumCreating a rescue medium Reinstalling preinstalled applications and device drivers Reinstalling preinstalled applicationsReinstalling preinstalled device drivers Reinstalling software programs Reinstalling device driversSolving recovery problems Refreshing your computer Recovery information for the Windows 8 operating systemThinkCentre Edge User Guide Using the Setup Utility program Starting the Setup Utility programViewing and changing settings Power-On Password Password considerationsAdministrator Password Hard Disk PasswordSelecting a startup device Enabling or disabling a deviceSelecting a temporary startup device Selecting or changing the startup device sequenceSmart performance choices Enabling ErP compliance modeExiting the Setup Utility program ThinkCentre Edge User Guide Using system programs Updating flashing the Bios from a discUpdating system programs Click Download Drivers & Software Click Use Quick Path Updating flashing the Bios from your operating systemKeeping your computer current Preventing problemsGetting the latest device drivers for your computer Updating your operating systemBasics Using System UpdateComputer Cleaning your computerKeyboard Optical mouseGood maintenance practices Cleaning a glass-screen surfaceMoving your computer Basic troubleshooting Troubleshooting and diagnosticsTroubleshooting Troubleshooting procedureNo audio in Windows Audio problemsCD problems Sound comes from one external speaker onlyNo audio in DOS applications or games DVD problems CD or DVD does not workBlack screen instead of DVD video No audio or intermittent audio while playing DVD movie DVD movie will not playPlayback is very slow or choppy Invalid disc or no disc found messageIntermittent problems Keyboard, mouse, or pointing device problemsAll or some keys on the keyboard do not work Mouse or pointing device does not work Wireless keyboard does not workPointer on the screen does not move smoothly with the mouse Fingerprint reader does not workMonitor problems Wrong characters appear on the screenImage appears to be flickering Image is discolored Networking problemsYour computer cannot connect to the network Ethernet problemsClick Start Control Panel Click Hardware and Sound Adapter stops working for no apparent reasonWireless LAN problem Wireless WAN problemWake on LAN feature is not working Bluetooth problems Option problemsAn option that was just installed does not work An option that previously worked does not work nowInsufficient free hard disk drive space Performance and lockup problemsPrograms and Features area, click the Clean up button Printer problemsExcessive number of fragmented files Click Defragment Now, then click ContinueSerial port problems Software problemsSoftware does not work as expected Lenovo Solution Center USB problemsThinkCentre Edge User Guide Getting information, help, and service Using the documentation and diagnostic program Help and serviceCalling for service Lenovo Support Web sitePurchasing additional services Using other servicesThinkCentre Edge User Guide Appendix A. Notices Trademarks Export classification notice Appendix B. Regulatory informationElectronic emissions notices Federal Communications Commission Declaration of ConformityThinkCentre Edge User Guide Additional regulatory information ThinkCentre Edge User Guide Appendix C. Weee and recycling information Important Weee informationRecycling information Recycling information for Brazil Battery recycling information for TaiwanBattery recycling information for the European Union ThinkCentre Edge User Guide Ukraine RoHS China RoHS Turkish RoHSIndia RoHS Windows 7 or Windows 8 operating system Appendix E. Energy Star model informationThinkCentre Edge User Guide Index Cleaning Password Administrator Considerations

2117EKU specifications

The Lenovo 2117EKU is a versatile and robust laptop designed to cater to the needs of both professionals and casual users. This device is notable for its sleek design and impressive performance, making it suitable for a wide array of tasks from everyday computing to more demanding applications.

One of the standout features of the Lenovo 2117EKU is its processor. It is equipped with an efficient and powerful Intel Core processor, providing users with a seamless experience whether they are multitasking, streaming videos, or engaging in heavier applications like graphic design or software development. The integration of Intel’s latest technology ensures that the laptop can handle modern software demands while maintaining energy efficiency.

Another key characteristic of the Lenovo 2117EKU is its display. The laptop boasts a vibrant high-definition screen that delivers crisp visuals and vivid colors. This makes it particularly appealing for media consumption, whether for watching movies or working on photo editing projects. The anti-glare technology integrated into the display also enhances visibility in various lighting conditions, reducing eye strain during extended use.

In terms of memory and storage, the Lenovo 2117EKU offers ample options. With configurations supporting substantial RAM capacity, users can enjoy improved performance during heavy multitasking. Furthermore, the options for solid-state drives (SSD) provide faster loading times and improved overall system responsiveness compared to traditional hard drives.

The connectivity options on the Lenovo 2117EKU are also noteworthy. It includes multiple USB ports, HDMI outputs, and a headphone jack, facilitating easy connections to various devices and peripherals. Wireless connectivity is supported through the inclusion of Wi-Fi and Bluetooth capabilities, ensuring users remain connected to the internet and other devices without any hassle.

Additionally, the Lenovo 2117EKU emphasizes security with features such as a fingerprint reader and hardware encryption options, providing users peace of mind regarding data protection. This laptop is built with durability in mind, featuring a robust chassis that meets military-grade specifications for reliability.

In summary, the Lenovo 2117EKU stands out with its strong performance, stunning display, extensive connectivity options, and solid security features. These attributes make it an ideal choice for students, professionals, and anyone in between. Whether for work or entertainment, the Lenovo 2117EKU is crafted to meet diverse user needs while delivering a top-notch computing experience.