Lenovo 2117EKU manual Mouse or pointing device does not work, Fingerprint reader does not work

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3.Click Devices and Printers.

4.Double-click USB Enhanced Performance Keyboard. The USB Enhanced Performance Keyboard Customization program starts.

If these actions do not correct the problem, have the computer and keyboard serviced. See Chapter 11 “Getting information, help, and service” on page 71 for details.

The mouse or pointing device does not work

Symptom: The mouse or pointing device does not work.

Actions:

•Verify that the mouse or pointing-device cable is securely attached to the correct connector on the computer. Depending on the type of mouse you have, the mouse cable will connect to either the mouse, serial, or USB connector. Some keyboards have integrated USB connectors that can be used for a USB mouse or pointing device.

•Verify that the device drivers for the mouse or pointing device are installed correctly.

•If you are using a USB keyboard or mouse, verify that the USB connectors are enabled in the BIOS settings. See “Enabling or disabling a device” on page 43.

If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 71.

The pointer on the screen does not move smoothly with the mouse

Symptom: The pointer on the screen does not move smoothly with the mouse.

Action: Erratic movement of the mouse pointer is generally caused by a buildup of dirt, oils, and other contaminants on the ball inside the mouse. Clean the mouse. See “Optical mouse” on page 51 for instructions.

The fingerprint reader does not work

Symptom: The fingerprint reader does not work.

Action: The following could cause the fingerprint reader not to operate properly:

•Not enrolling your fingerprint correctly.

•Scratching the surface of the reader with a hard, pointed object.

•Scraping the surface of the reader with your nail or anything hard.

•Using or touching the reader with a dirty finger.

•The surface of your finger is very different from when you enrolled your fingerprint.

The wireless keyboard does not work

Symptom: The wireless keyboard does not work.

Action: If the Transceiver Communications LED is on and the wireless Keyboard does not work, restart your computer. If restarting your computer does not solve the problem, verify that the following conditions are met:

•The batteries are properly installed.

•The batteries still retain their current.

•The wireless Keyboard is located less than ten meters away from the transceiver.

•The transceiver is fully installed.

60ThinkCentre Edge User Guide

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Contents ThinkCentre Edge User Guide Machine Types 2117Second Edition September Copyright Lenovo Contents Appendix A. Notices Index Iv ThinkCentre Edge User Guide Important safety information Service and upgradesStatic electricity prevention Power cords and power adapters Extension cords and related devicesPlugs and outlets External devicesHeat and product ventilation Modem safety information Operating environmentPower supply statement Cleaning and maintenanceLaser compliance statement ThinkCentre Edge User Guide Features Product overviewInput/Output I/O features ExpansionPower supply Security featuresPreinstalled software programs Preinstalled operating systemSpecifications Accessing Lenovo programs on the Windows 7 operating systemLenovo programs Accessing Lenovo programs from Control Panel Program Icon nameAccessing Lenovo programs on the Windows 8 operating system An introduction to Lenovo programsCommunications Utility Fingerprint SoftwareLenovo Settings Lenovo Solution CenterPassword Manager Power ManagerSystem Update LocationsView Management Utility Front connector, control, and indicator locations Connector Description Adjusting the frame stand Adjusting the frame standMachine type and model label Machine type and model labelUsing your computer Frequently asked questionsAccessing Control Panel on the Windows 8 operating system Where can I find help about the Windows operating system?Using the keyboard Using Windows shortcut keysUsing the blue ThinkVantage button Using a fingerprint readerUsing the wheel mouse Adjusting audioSetting the volume from the desktop Adding the volume icon to the taskbarSetting the volume from Control Panel Using CDs and DVDsSound section, click Adjust system volume Handling and storing CD and DVD mediaPlaying a CD or DVD Recording a CD or DVDThinkCentre Edge User Guide Accessibility and comfort You and your computerArranging your workspace ComfortGlare and lighting Air circulationElectrical outlets and cable lengths Voltage-selection switch Registering your computerMoving your computer to another country or region Replacement power cords Security features SecurityUsing passwords Bios passwordsAttaching an integrated cable lock Windows passwords Configuring the fingerprint readerUsing and understanding firewalls Protecting data against virusesThinkCentre Edge User Guide Installing or replacing hardware Installing or replacing hardwareInstalling external options Handling static-sensitive devicesRemoving and reinstalling the system stand hinge cover Removing the system stand hinge coverRemoving and reinstalling the system stand Removing the system stand Replacing the keyboard or mouse Obtaining device driversThinkCentre Edge User Guide Recovery information Recovery information for the Windows 7 operating systemCreating and using recovery media Performing backup and recovery operations Creating recovery mediaUsing recovery media Performing a backup operationUsing the Rescue and Recovery workspace Performing a recovery operationClick the Restore your system from a backup icon Creating and using a rescue medium Using a rescue mediumCreating a rescue medium Reinstalling preinstalled applications and device drivers Reinstalling preinstalled applicationsReinstalling preinstalled device drivers Reinstalling software programs Reinstalling device driversSolving recovery problems Recovery information for the Windows 8 operating system Refreshing your computerThinkCentre Edge User Guide Using the Setup Utility program Starting the Setup Utility programViewing and changing settings Password considerations Power-On PasswordAdministrator Password Hard Disk PasswordEnabling or disabling a device Selecting a startup deviceSelecting a temporary startup device Selecting or changing the startup device sequenceEnabling ErP compliance mode Smart performance choicesExiting the Setup Utility program ThinkCentre Edge User Guide Using system programs Updating flashing the Bios from a discUpdating system programs Updating flashing the Bios from your operating system Click Download Drivers & Software Click Use Quick PathPreventing problems Keeping your computer currentGetting the latest device drivers for your computer Updating your operating systemUsing System Update BasicsCleaning your computer ComputerKeyboard Optical mouseGood maintenance practices Cleaning a glass-screen surfaceMoving your computer Troubleshooting and diagnostics Basic troubleshootingTroubleshooting procedure TroubleshootingAudio problems No audio in WindowsCD problems Sound comes from one external speaker onlyNo audio in DOS applications or games DVD problems CD or DVD does not workBlack screen instead of DVD video DVD movie will not play No audio or intermittent audio while playing DVD moviePlayback is very slow or choppy Invalid disc or no disc found messageIntermittent problems Keyboard, mouse, or pointing device problemsAll or some keys on the keyboard do not work Wireless keyboard does not work Mouse or pointing device does not workPointer on the screen does not move smoothly with the mouse Fingerprint reader does not workMonitor problems Wrong characters appear on the screenImage appears to be flickering Networking problems Image is discoloredEthernet problems Your computer cannot connect to the networkClick Start Control Panel Click Hardware and Sound Adapter stops working for no apparent reasonWireless LAN problem Wireless WAN problemWake on LAN feature is not working Option problems Bluetooth problemsAn option that was just installed does not work An option that previously worked does not work nowPerformance and lockup problems Insufficient free hard disk drive spacePrinter problems Programs and Features area, click the Clean up buttonExcessive number of fragmented files Click Defragment Now, then click ContinueSerial port problems Software problemsSoftware does not work as expected USB problems Lenovo Solution CenterThinkCentre Edge User Guide Getting information, help, and service Help and service Using the documentation and diagnostic programCalling for service Lenovo Support Web siteUsing other services Purchasing additional servicesThinkCentre Edge User Guide Appendix A. Notices Trademarks Appendix B. Regulatory information Export classification noticeElectronic emissions notices Federal Communications Commission Declaration of ConformityThinkCentre Edge User Guide Additional regulatory information ThinkCentre Edge User Guide Appendix C. Weee and recycling information Important Weee informationRecycling information Battery recycling information for Taiwan Recycling information for BrazilBattery recycling information for the European Union ThinkCentre Edge User Guide China RoHS Turkish RoHS Ukraine RoHSIndia RoHS Appendix E. Energy Star model information Windows 7 or Windows 8 operating systemThinkCentre Edge User Guide Index Cleaning Password Administrator Considerations

2117EKU specifications

The Lenovo 2117EKU is a versatile and robust laptop designed to cater to the needs of both professionals and casual users. This device is notable for its sleek design and impressive performance, making it suitable for a wide array of tasks from everyday computing to more demanding applications.

One of the standout features of the Lenovo 2117EKU is its processor. It is equipped with an efficient and powerful Intel Core processor, providing users with a seamless experience whether they are multitasking, streaming videos, or engaging in heavier applications like graphic design or software development. The integration of Intel’s latest technology ensures that the laptop can handle modern software demands while maintaining energy efficiency.

Another key characteristic of the Lenovo 2117EKU is its display. The laptop boasts a vibrant high-definition screen that delivers crisp visuals and vivid colors. This makes it particularly appealing for media consumption, whether for watching movies or working on photo editing projects. The anti-glare technology integrated into the display also enhances visibility in various lighting conditions, reducing eye strain during extended use.

In terms of memory and storage, the Lenovo 2117EKU offers ample options. With configurations supporting substantial RAM capacity, users can enjoy improved performance during heavy multitasking. Furthermore, the options for solid-state drives (SSD) provide faster loading times and improved overall system responsiveness compared to traditional hard drives.

The connectivity options on the Lenovo 2117EKU are also noteworthy. It includes multiple USB ports, HDMI outputs, and a headphone jack, facilitating easy connections to various devices and peripherals. Wireless connectivity is supported through the inclusion of Wi-Fi and Bluetooth capabilities, ensuring users remain connected to the internet and other devices without any hassle.

Additionally, the Lenovo 2117EKU emphasizes security with features such as a fingerprint reader and hardware encryption options, providing users peace of mind regarding data protection. This laptop is built with durability in mind, featuring a robust chassis that meets military-grade specifications for reliability.

In summary, the Lenovo 2117EKU stands out with its strong performance, stunning display, extensive connectivity options, and solid security features. These attributes make it an ideal choice for students, professionals, and anyone in between. Whether for work or entertainment, the Lenovo 2117EKU is crafted to meet diverse user needs while delivering a top-notch computing experience.
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