Lenovo 2117EKU Preventing problems, Keeping your computer current, Updating your operating system

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Chapter 9. Preventing problems

This chapter provides information that can help you avoid common problems and keep your computer running smoothly.

Keeping your computer current

In some situations you may find it necessary to have the most current software programs, device drivers, or operating system. This section explains how to get the latest updates for your computer.

Select any of the following topics:

•“Getting the latest device drivers for your computer” on page 49

•“Updating your operating system” on page 49

•“Using System Update” on page 50

Getting the latest device drivers for your computer

Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure.

You can download and install updated device drivers from the Lenovo Web site by doing the following:

Attention: Do not download updated device drivers from the Windows Update Web site. The device drivers provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems. Obtain updated device drivers from Lenovo.

1.Go to http://www.lenovo.com/support.

2.Click Download & Drivers.

3.Select the machine type of your computer from the machine type list.

4.Click the category of device for which you need the device driver.

5.Click the appropriate device driver.

6.Download and install the device driver.

Updating your operating system

Microsoft makes updates available for the various Windows operating systems through the Microsoft Windows Update Web site. The Web site automatically determines what Windows updates are available for your specific computer and lists those updates only. Updates could include security fixes, new versions of Windows components (such as Media Player), fixes to other portions of the Windows operating system, or enhancements.

Attention: Do not download updated device drivers from the Windows Web site. The device drivers provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems. Obtain updated device drivers from Lenovo. See “Getting the latest device drivers for your computer” on page 49 for more information.

To access the Microsoft Windows Update site, do the following:

1.Go to http://windowsupdate.microsoft.com/.

2.Follow the instructions on the screen.

© Copyright Lenovo 2012

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Contents Machine Types 2117 ThinkCentre Edge User GuideSecond Edition September Copyright Lenovo Contents Appendix A. Notices Index Iv ThinkCentre Edge User Guide Service and upgrades Important safety informationStatic electricity prevention Extension cords and related devices Power cords and power adaptersExternal devices Plugs and outletsHeat and product ventilation Operating environment Modem safety informationCleaning and maintenance Power supply statementLaser compliance statement ThinkCentre Edge User Guide Product overview FeaturesExpansion Input/Output I/O featuresSecurity features Power supplyPreinstalled software programs Preinstalled operating systemAccessing Lenovo programs on the Windows 7 operating system SpecificationsLenovo programs Program Icon name Accessing Lenovo programs from Control PanelAn introduction to Lenovo programs Accessing Lenovo programs on the Windows 8 operating systemCommunications Utility Fingerprint SoftwareLenovo Solution Center Lenovo SettingsPassword Manager Power ManagerLocations System UpdateView Management Utility Front connector, control, and indicator locations Connector Description Adjusting the frame stand Adjusting the frame standMachine type and model label Machine type and model labelFrequently asked questions Using your computerAccessing Control Panel on the Windows 8 operating system Where can I find help about the Windows operating system?Using Windows shortcut keys Using the keyboardUsing the blue ThinkVantage button Using a fingerprint readerAdjusting audio Using the wheel mouseSetting the volume from the desktop Adding the volume icon to the taskbarUsing CDs and DVDs Setting the volume from Control PanelSound section, click Adjust system volume Handling and storing CD and DVD mediaRecording a CD or DVD Playing a CD or DVDThinkCentre Edge User Guide You and your computer Accessibility and comfortArranging your workspace ComfortAir circulation Glare and lightingElectrical outlets and cable lengths Registering your computer Voltage-selection switchMoving your computer to another country or region Replacement power cords Security Security featuresBios passwords Using passwordsAttaching an integrated cable lock Configuring the fingerprint reader Windows passwordsUsing and understanding firewalls Protecting data against virusesThinkCentre Edge User Guide Installing or replacing hardware Installing or replacing hardwareInstalling external options Handling static-sensitive devicesRemoving the system stand hinge cover Removing and reinstalling the system stand hinge coverRemoving and reinstalling the system stand Removing the system stand Obtaining device drivers Replacing the keyboard or mouseThinkCentre Edge User Guide Recovery information for the Windows 7 operating system Recovery informationCreating and using recovery media Creating recovery media Performing backup and recovery operationsUsing recovery media Performing a backup operationPerforming a recovery operation Using the Rescue and Recovery workspaceClick the Restore your system from a backup icon Using a rescue medium Creating and using a rescue mediumCreating a rescue medium Reinstalling preinstalled applications Reinstalling preinstalled applications and device driversReinstalling preinstalled device drivers Reinstalling device drivers Reinstalling software programsSolving recovery problems Refreshing your computer Recovery information for the Windows 8 operating systemThinkCentre Edge User Guide Starting the Setup Utility program Using the Setup Utility programViewing and changing settings Power-On Password Password considerationsAdministrator Password Hard Disk PasswordSelecting a startup device Enabling or disabling a deviceSelecting a temporary startup device Selecting or changing the startup device sequenceSmart performance choices Enabling ErP compliance modeExiting the Setup Utility program ThinkCentre Edge User Guide Updating flashing the Bios from a disc Using system programsUpdating system programs Click Download Drivers & Software Click Use Quick Path Updating flashing the Bios from your operating systemKeeping your computer current Preventing problemsGetting the latest device drivers for your computer Updating your operating systemBasics Using System UpdateComputer Cleaning your computerKeyboard Optical mouseCleaning a glass-screen surface Good maintenance practicesMoving your computer Basic troubleshooting Troubleshooting and diagnosticsTroubleshooting Troubleshooting procedureNo audio in Windows Audio problemsSound comes from one external speaker only CD problemsNo audio in DOS applications or games CD or DVD does not work DVD problemsBlack screen instead of DVD video No audio or intermittent audio while playing DVD movie DVD movie will not playPlayback is very slow or choppy Invalid disc or no disc found messageKeyboard, mouse, or pointing device problems Intermittent problemsAll or some keys on the keyboard do not work Mouse or pointing device does not work Wireless keyboard does not workPointer on the screen does not move smoothly with the mouse Fingerprint reader does not workWrong characters appear on the screen Monitor problemsImage appears to be flickering Image is discolored Networking problemsYour computer cannot connect to the network Ethernet problemsClick Start Control Panel Click Hardware and Sound Adapter stops working for no apparent reasonWireless WAN problem Wireless LAN problemWake on LAN feature is not working Bluetooth problems Option problemsAn option that was just installed does not work An option that previously worked does not work nowInsufficient free hard disk drive space Performance and lockup problemsPrograms and Features area, click the Clean up button Printer problemsExcessive number of fragmented files Click Defragment Now, then click ContinueSoftware problems Serial port problemsSoftware does not work as expected Lenovo Solution Center USB problemsThinkCentre Edge User Guide Getting information, help, and service Using the documentation and diagnostic program Help and serviceCalling for service Lenovo Support Web sitePurchasing additional services Using other servicesThinkCentre Edge User Guide Appendix A. Notices Trademarks Export classification notice Appendix B. Regulatory informationElectronic emissions notices Federal Communications Commission Declaration of ConformityThinkCentre Edge User Guide Additional regulatory information ThinkCentre Edge User Guide Important Weee information Appendix C. Weee and recycling informationRecycling information Recycling information for Brazil Battery recycling information for TaiwanBattery recycling information for the European Union ThinkCentre Edge User Guide Ukraine RoHS China RoHS Turkish RoHSIndia RoHS Windows 7 or Windows 8 operating system Appendix E. Energy Star model informationThinkCentre Edge User Guide Index Cleaning Password Administrator Considerations

2117EKU specifications

The Lenovo 2117EKU is a versatile and robust laptop designed to cater to the needs of both professionals and casual users. This device is notable for its sleek design and impressive performance, making it suitable for a wide array of tasks from everyday computing to more demanding applications.

One of the standout features of the Lenovo 2117EKU is its processor. It is equipped with an efficient and powerful Intel Core processor, providing users with a seamless experience whether they are multitasking, streaming videos, or engaging in heavier applications like graphic design or software development. The integration of Intel’s latest technology ensures that the laptop can handle modern software demands while maintaining energy efficiency.

Another key characteristic of the Lenovo 2117EKU is its display. The laptop boasts a vibrant high-definition screen that delivers crisp visuals and vivid colors. This makes it particularly appealing for media consumption, whether for watching movies or working on photo editing projects. The anti-glare technology integrated into the display also enhances visibility in various lighting conditions, reducing eye strain during extended use.

In terms of memory and storage, the Lenovo 2117EKU offers ample options. With configurations supporting substantial RAM capacity, users can enjoy improved performance during heavy multitasking. Furthermore, the options for solid-state drives (SSD) provide faster loading times and improved overall system responsiveness compared to traditional hard drives.

The connectivity options on the Lenovo 2117EKU are also noteworthy. It includes multiple USB ports, HDMI outputs, and a headphone jack, facilitating easy connections to various devices and peripherals. Wireless connectivity is supported through the inclusion of Wi-Fi and Bluetooth capabilities, ensuring users remain connected to the internet and other devices without any hassle.

Additionally, the Lenovo 2117EKU emphasizes security with features such as a fingerprint reader and hardware encryption options, providing users peace of mind regarding data protection. This laptop is built with durability in mind, featuring a robust chassis that meets military-grade specifications for reliability.

In summary, the Lenovo 2117EKU stands out with its strong performance, stunning display, extensive connectivity options, and solid security features. These attributes make it an ideal choice for students, professionals, and anyone in between. Whether for work or entertainment, the Lenovo 2117EKU is crafted to meet diverse user needs while delivering a top-notch computing experience.
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