Lenovo 2117EKU manual Option problems, Bluetooth problems, Click Hardware and Sound Sound

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Bluetooth problems

Symptom: Sound does not come from the Bluetooth headset or headphone but comes from the local speaker even though the headset or headphone is connected using the Headset profile or AV profile.

Action: Do the following:

1.Exit the application that uses the sound device (for example, Windows Media Player).

2.Open Control Panel.

3.Click Hardware and Sound Sound.

4.Select the Playback tab.

5.If you are using the Headset profile, select Bluetooth Hands-free Audio and click the Set Default button. If you are using the AV profile, select Stereo Audio and click the Set Default button.

6.Click OK to close the Sound window.

Option problems

Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information.

Select your symptom from the following list:

“An option that was just installed does not work” on page 65

“An option that previously worked does not work now” on page 65

An option that was just installed does not work

Symptom: An option that was just installed does not work.

Action: Verify that:

The option is designed for your computer.

You followed the installation instructions supplied with the option and the installation instructions provided with your computer, and all option files (such as device drivers, if required) are installed correctly.

You have not loosened other installed options or cables.

If the option is an adapter, you have provided enough hardware resources for the adapter to function correctly. See the documentation supplied with the adapter (as well as the documentation for any other installed adapters) to determine the resources required for each adapter.

If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 71.

An option that previously worked does not work now

Symptom: An option that previously worked does not work now.

Actions:

Verify that all option hardware and cable connections are secure.

If the option comes with its own test instructions, use those instructions to test the option.

If the failing option is a SCSI option, verify that:

The cables for all external SCSI options are connected correctly.

The last option in each SCSI chain, or the end of the SCSI cable, is terminated correctly.

Chapter 10. Troubleshooting and diagnostics 65

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Contents Machine Types 2117 ThinkCentre Edge User GuideSecond Edition September Copyright Lenovo Contents Appendix A. Notices Index Iv ThinkCentre Edge User Guide Static electricity prevention Important safety informationService and upgrades Extension cords and related devices Power cords and power adaptersHeat and product ventilation Plugs and outletsExternal devices Operating environment Modem safety informationLaser compliance statement Power supply statementCleaning and maintenance ThinkCentre Edge User Guide Product overview FeaturesExpansion Input/Output I/O featuresSecurity features Power supplyPreinstalled software programs Preinstalled operating systemLenovo programs SpecificationsAccessing Lenovo programs on the Windows 7 operating system Program Icon name Accessing Lenovo programs from Control PanelAn introduction to Lenovo programs Accessing Lenovo programs on the Windows 8 operating systemCommunications Utility Fingerprint SoftwareLenovo Solution Center Lenovo SettingsPassword Manager Power ManagerView Management Utility System UpdateLocations Front connector, control, and indicator locations Connector Description Adjusting the frame stand Adjusting the frame standMachine type and model label Machine type and model labelFrequently asked questions Using your computerAccessing Control Panel on the Windows 8 operating system Where can I find help about the Windows operating system?Using Windows shortcut keys Using the keyboardUsing the blue ThinkVantage button Using a fingerprint readerAdjusting audio Using the wheel mouseSetting the volume from the desktop Adding the volume icon to the taskbarUsing CDs and DVDs Setting the volume from Control PanelSound section, click Adjust system volume Handling and storing CD and DVD mediaRecording a CD or DVD Playing a CD or DVDThinkCentre Edge User Guide You and your computer Accessibility and comfortArranging your workspace ComfortElectrical outlets and cable lengths Glare and lightingAir circulation Moving your computer to another country or region Voltage-selection switchRegistering your computer Replacement power cords Security Security featuresAttaching an integrated cable lock Using passwordsBios passwords Configuring the fingerprint reader Windows passwordsUsing and understanding firewalls Protecting data against virusesThinkCentre Edge User Guide Installing or replacing hardware Installing or replacing hardwareInstalling external options Handling static-sensitive devicesRemoving the system stand hinge cover Removing and reinstalling the system stand hinge coverRemoving and reinstalling the system stand Removing the system stand Obtaining device drivers Replacing the keyboard or mouseThinkCentre Edge User Guide Creating and using recovery media Recovery informationRecovery information for the Windows 7 operating system Creating recovery media Performing backup and recovery operationsUsing recovery media Performing a backup operationClick the Restore your system from a backup icon Using the Rescue and Recovery workspacePerforming a recovery operation Creating a rescue medium Creating and using a rescue mediumUsing a rescue medium Reinstalling preinstalled device drivers Reinstalling preinstalled applications and device driversReinstalling preinstalled applications Solving recovery problems Reinstalling software programsReinstalling device drivers Refreshing your computer Recovery information for the Windows 8 operating systemThinkCentre Edge User Guide Viewing and changing settings Using the Setup Utility programStarting the Setup Utility program Power-On Password Password considerationsAdministrator Password Hard Disk PasswordSelecting a startup device Enabling or disabling a deviceSelecting a temporary startup device Selecting or changing the startup device sequenceSmart performance choices Enabling ErP compliance modeExiting the Setup Utility program ThinkCentre Edge User Guide Updating system programs Using system programsUpdating flashing the Bios from a disc Click Download Drivers & Software Click Use Quick Path Updating flashing the Bios from your operating systemKeeping your computer current Preventing problemsGetting the latest device drivers for your computer Updating your operating systemBasics Using System UpdateComputer Cleaning your computerKeyboard Optical mouseMoving your computer Good maintenance practicesCleaning a glass-screen surface Basic troubleshooting Troubleshooting and diagnosticsTroubleshooting Troubleshooting procedureNo audio in Windows Audio problemsNo audio in DOS applications or games CD problemsSound comes from one external speaker only Black screen instead of DVD video DVD problemsCD or DVD does not work No audio or intermittent audio while playing DVD movie DVD movie will not playPlayback is very slow or choppy Invalid disc or no disc found messageAll or some keys on the keyboard do not work Intermittent problemsKeyboard, mouse, or pointing device problems Mouse or pointing device does not work Wireless keyboard does not workPointer on the screen does not move smoothly with the mouse Fingerprint reader does not workImage appears to be flickering Monitor problemsWrong characters appear on the screen Image is discolored Networking problemsYour computer cannot connect to the network Ethernet problemsClick Start Control Panel Click Hardware and Sound Adapter stops working for no apparent reasonWake on LAN feature is not working Wireless LAN problemWireless WAN problem Bluetooth problems Option problemsAn option that was just installed does not work An option that previously worked does not work nowInsufficient free hard disk drive space Performance and lockup problemsPrograms and Features area, click the Clean up button Printer problemsExcessive number of fragmented files Click Defragment Now, then click ContinueSoftware does not work as expected Serial port problemsSoftware problems Lenovo Solution Center USB problemsThinkCentre Edge User Guide Getting information, help, and service Using the documentation and diagnostic program Help and serviceCalling for service Lenovo Support Web sitePurchasing additional services Using other servicesThinkCentre Edge User Guide Appendix A. Notices Trademarks Export classification notice Appendix B. Regulatory informationElectronic emissions notices Federal Communications Commission Declaration of ConformityThinkCentre Edge User Guide Additional regulatory information ThinkCentre Edge User Guide Recycling information Appendix C. Weee and recycling informationImportant Weee information Recycling information for Brazil Battery recycling information for TaiwanBattery recycling information for the European Union ThinkCentre Edge User Guide Ukraine RoHS China RoHS Turkish RoHSIndia RoHS Windows 7 or Windows 8 operating system Appendix E. Energy Star model informationThinkCentre Edge User Guide Index Cleaning Password Administrator Considerations

2117EKU specifications

The Lenovo 2117EKU is a versatile and robust laptop designed to cater to the needs of both professionals and casual users. This device is notable for its sleek design and impressive performance, making it suitable for a wide array of tasks from everyday computing to more demanding applications.

One of the standout features of the Lenovo 2117EKU is its processor. It is equipped with an efficient and powerful Intel Core processor, providing users with a seamless experience whether they are multitasking, streaming videos, or engaging in heavier applications like graphic design or software development. The integration of Intel’s latest technology ensures that the laptop can handle modern software demands while maintaining energy efficiency.

Another key characteristic of the Lenovo 2117EKU is its display. The laptop boasts a vibrant high-definition screen that delivers crisp visuals and vivid colors. This makes it particularly appealing for media consumption, whether for watching movies or working on photo editing projects. The anti-glare technology integrated into the display also enhances visibility in various lighting conditions, reducing eye strain during extended use.

In terms of memory and storage, the Lenovo 2117EKU offers ample options. With configurations supporting substantial RAM capacity, users can enjoy improved performance during heavy multitasking. Furthermore, the options for solid-state drives (SSD) provide faster loading times and improved overall system responsiveness compared to traditional hard drives.

The connectivity options on the Lenovo 2117EKU are also noteworthy. It includes multiple USB ports, HDMI outputs, and a headphone jack, facilitating easy connections to various devices and peripherals. Wireless connectivity is supported through the inclusion of Wi-Fi and Bluetooth capabilities, ensuring users remain connected to the internet and other devices without any hassle.

Additionally, the Lenovo 2117EKU emphasizes security with features such as a fingerprint reader and hardware encryption options, providing users peace of mind regarding data protection. This laptop is built with durability in mind, featuring a robust chassis that meets military-grade specifications for reliability.

In summary, the Lenovo 2117EKU stands out with its strong performance, stunning display, extensive connectivity options, and solid security features. These attributes make it an ideal choice for students, professionals, and anyone in between. Whether for work or entertainment, the Lenovo 2117EKU is crafted to meet diverse user needs while delivering a top-notch computing experience.