Lenovo 2117EKU manual USB problems, Lenovo Solution Center

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–Your computer has the minimum memory requirements needed to use the software. See the information supplied with the software to verify memory requirements. (If you just installed an adapter or memory, you might have a memory-address conflict.)

–The software is designed to operate on your computer.

–Other software works on your computer.

–The software you are using works correctly on another computer.

•If you received any error messages while using the software program, see the printed documentation supplied with the software or the help system for that software for a description of the messages and solutions to the problem.

•Check with your software manufacturer to see if any updates are available. Many software manufacturers make updates available from the World Wide Web.

•If the software program used to work correctly, but does not work correctly now, do the following:

–On the Windows 7 operating system, click Start ➙ Control Panel ➙ System and Security ➙ System

➙ System Protection ➙ System Restore. Then, follow the instructions on the screen.

–On the Windows 8 operating system, open Control Panel and click System and Security ➙ System ➙ System Protection ➙ System Restore. Then, follow the instructions on the screen.

•If you are unable to resolve the problem through other methods, uninstall the software program and reinstall it.

If these actions do not correct the problem, you might need technical assistance. Contact your software manufacturer or see Chapter 11 “Getting information, help, and service” on page 71 for details.

USB problems

Symptom: The USB connectors cannot be accessed.

Actions:

•Make sure the USB cable is securely connected to the USB connector and to the USB device. If the USB device has its own power cord, make sure it is attached to a properly grounded electrical outlet.

•If the USB device has its own On/Off switch, make sure it is in the On position.

•If the USB device has an Online switch, make sure it is in the Online position.

•If the USB device is a printer, make sure paper is loaded correctly.

•Make sure any device drivers or other software supplied with the USB device is correctly installed. Refer to the documentation for the USB device.

•Reset the device by detaching and reattaching the USB connector.

If these actions do not correct the problem, run the Lenovo Solution Center program to test the USB connector. If the USB device came with its own diagnostics, run those diagnostics against the USB device. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 71.

Lenovo Solution Center

The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for maximum system performance.

Notes:

• The Lenovo Solution Center program can be downloaded from http://www.lenovo.com/diags.

Chapter 10. Troubleshooting and diagnostics 69

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Contents Machine Types 2117 ThinkCentre Edge User GuideSecond Edition September Copyright Lenovo Contents Appendix A. Notices Index Iv ThinkCentre Edge User Guide Important safety information Service and upgradesStatic electricity prevention Extension cords and related devices Power cords and power adaptersPlugs and outlets External devicesHeat and product ventilation Operating environment Modem safety informationPower supply statement Cleaning and maintenanceLaser compliance statement ThinkCentre Edge User Guide Product overview FeaturesExpansion Input/Output I/O featuresSecurity features Power supplyPreinstalled software programs Preinstalled operating systemSpecifications Accessing Lenovo programs on the Windows 7 operating systemLenovo programs Program Icon name Accessing Lenovo programs from Control PanelAn introduction to Lenovo programs Accessing Lenovo programs on the Windows 8 operating systemCommunications Utility Fingerprint SoftwareLenovo Solution Center Lenovo SettingsPassword Manager Power ManagerSystem Update LocationsView Management Utility Front connector, control, and indicator locations Connector Description Adjusting the frame stand Adjusting the frame standMachine type and model label Machine type and model labelFrequently asked questions Using your computerAccessing Control Panel on the Windows 8 operating system Where can I find help about the Windows operating system?Using Windows shortcut keys Using the keyboardUsing the blue ThinkVantage button Using a fingerprint readerAdjusting audio Using the wheel mouseSetting the volume from the desktop Adding the volume icon to the taskbarUsing CDs and DVDs Setting the volume from Control PanelSound section, click Adjust system volume Handling and storing CD and DVD mediaRecording a CD or DVD Playing a CD or DVDThinkCentre Edge User Guide You and your computer Accessibility and comfortArranging your workspace ComfortGlare and lighting Air circulationElectrical outlets and cable lengths Voltage-selection switch Registering your computerMoving your computer to another country or region Replacement power cords Security Security featuresUsing passwords Bios passwordsAttaching an integrated cable lock Configuring the fingerprint reader Windows passwordsUsing and understanding firewalls Protecting data against virusesThinkCentre Edge User Guide Installing or replacing hardware Installing or replacing hardwareInstalling external options Handling static-sensitive devicesRemoving the system stand hinge cover Removing and reinstalling the system stand hinge coverRemoving and reinstalling the system stand Removing the system stand Obtaining device drivers Replacing the keyboard or mouseThinkCentre Edge User Guide Recovery information Recovery information for the Windows 7 operating systemCreating and using recovery media Creating recovery media Performing backup and recovery operationsUsing recovery media Performing a backup operationUsing the Rescue and Recovery workspace Performing a recovery operationClick the Restore your system from a backup icon Creating and using a rescue medium Using a rescue mediumCreating a rescue medium Reinstalling preinstalled applications and device drivers Reinstalling preinstalled applicationsReinstalling preinstalled device drivers Reinstalling software programs Reinstalling device driversSolving recovery problems Refreshing your computer Recovery information for the Windows 8 operating systemThinkCentre Edge User Guide Using the Setup Utility program Starting the Setup Utility programViewing and changing settings Power-On Password Password considerationsAdministrator Password Hard Disk PasswordSelecting a startup device Enabling or disabling a deviceSelecting a temporary startup device Selecting or changing the startup device sequenceSmart performance choices Enabling ErP compliance modeExiting the Setup Utility program ThinkCentre Edge User Guide Using system programs Updating flashing the Bios from a discUpdating system programs Click Download Drivers & Software Click Use Quick Path Updating flashing the Bios from your operating systemKeeping your computer current Preventing problemsGetting the latest device drivers for your computer Updating your operating systemBasics Using System UpdateComputer Cleaning your computerKeyboard Optical mouseGood maintenance practices Cleaning a glass-screen surfaceMoving your computer Basic troubleshooting Troubleshooting and diagnosticsTroubleshooting Troubleshooting procedureNo audio in Windows Audio problemsCD problems Sound comes from one external speaker onlyNo audio in DOS applications or games DVD problems CD or DVD does not workBlack screen instead of DVD video No audio or intermittent audio while playing DVD movie DVD movie will not playPlayback is very slow or choppy Invalid disc or no disc found messageIntermittent problems Keyboard, mouse, or pointing device problemsAll or some keys on the keyboard do not work Mouse or pointing device does not work Wireless keyboard does not workPointer on the screen does not move smoothly with the mouse Fingerprint reader does not workMonitor problems Wrong characters appear on the screenImage appears to be flickering Image is discolored Networking problemsYour computer cannot connect to the network Ethernet problemsClick Start Control Panel Click Hardware and Sound Adapter stops working for no apparent reasonWireless LAN problem Wireless WAN problemWake on LAN feature is not working Bluetooth problems Option problemsAn option that was just installed does not work An option that previously worked does not work nowInsufficient free hard disk drive space Performance and lockup problemsPrograms and Features area, click the Clean up button Printer problemsExcessive number of fragmented files Click Defragment Now, then click ContinueSerial port problems Software problemsSoftware does not work as expected Lenovo Solution Center USB problemsThinkCentre Edge User Guide Getting information, help, and service Using the documentation and diagnostic program Help and serviceCalling for service Lenovo Support Web sitePurchasing additional services Using other servicesThinkCentre Edge User Guide Appendix A. Notices Trademarks Export classification notice Appendix B. Regulatory informationElectronic emissions notices Federal Communications Commission Declaration of ConformityThinkCentre Edge User Guide Additional regulatory information ThinkCentre Edge User Guide Appendix C. Weee and recycling information Important Weee informationRecycling information Recycling information for Brazil Battery recycling information for TaiwanBattery recycling information for the European Union ThinkCentre Edge User Guide Ukraine RoHS China RoHS Turkish RoHSIndia RoHS Windows 7 or Windows 8 operating system Appendix E. Energy Star model informationThinkCentre Edge User Guide Index Cleaning Password Administrator Considerations

2117EKU specifications

The Lenovo 2117EKU is a versatile and robust laptop designed to cater to the needs of both professionals and casual users. This device is notable for its sleek design and impressive performance, making it suitable for a wide array of tasks from everyday computing to more demanding applications.

One of the standout features of the Lenovo 2117EKU is its processor. It is equipped with an efficient and powerful Intel Core processor, providing users with a seamless experience whether they are multitasking, streaming videos, or engaging in heavier applications like graphic design or software development. The integration of Intel’s latest technology ensures that the laptop can handle modern software demands while maintaining energy efficiency.

Another key characteristic of the Lenovo 2117EKU is its display. The laptop boasts a vibrant high-definition screen that delivers crisp visuals and vivid colors. This makes it particularly appealing for media consumption, whether for watching movies or working on photo editing projects. The anti-glare technology integrated into the display also enhances visibility in various lighting conditions, reducing eye strain during extended use.

In terms of memory and storage, the Lenovo 2117EKU offers ample options. With configurations supporting substantial RAM capacity, users can enjoy improved performance during heavy multitasking. Furthermore, the options for solid-state drives (SSD) provide faster loading times and improved overall system responsiveness compared to traditional hard drives.

The connectivity options on the Lenovo 2117EKU are also noteworthy. It includes multiple USB ports, HDMI outputs, and a headphone jack, facilitating easy connections to various devices and peripherals. Wireless connectivity is supported through the inclusion of Wi-Fi and Bluetooth capabilities, ensuring users remain connected to the internet and other devices without any hassle.

Additionally, the Lenovo 2117EKU emphasizes security with features such as a fingerprint reader and hardware encryption options, providing users peace of mind regarding data protection. This laptop is built with durability in mind, featuring a robust chassis that meets military-grade specifications for reliability.

In summary, the Lenovo 2117EKU stands out with its strong performance, stunning display, extensive connectivity options, and solid security features. These attributes make it an ideal choice for students, professionals, and anyone in between. Whether for work or entertainment, the Lenovo 2117EKU is crafted to meet diverse user needs while delivering a top-notch computing experience.
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