Lenovo 41N5624 manual Part 3 Warranty Information, Warranty Period, Types of Warranty Service

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2.special, indirect, or consequential loss; or

3.loss of profits, business, revenue, goodwill, or anticipated savings.

Part 3 - Warranty Information

This Part 3 provides information regarding the warranty applicable to your Machine, including the warranty period and type of warranty service Lenovo provides.

Warranty Period

The warranty period may vary by country or region and is specified in the table below. NOTE: Regionmeans either Hong Kong or Macau Special Administrative Region of China.

A warranty period of 1 year on parts and 1 year on labor means that Lenovo provides warranty service during the first year of the warranty period.

 

 

 

Type of

 

 

 

Warranty

Machine Type

Country or Region of Purchase

Warranty Period

Service

 

 

 

 

ThinkCentre and

Worldwide

1 year

7

Lenovo

 

 

 

CD-RW/DVD-ROM

 

 

 

Combination Drive

 

 

 

(Serial ATA)

 

 

 

 

 

 

 

Types of Warranty Service

If required, your Service Provider will provide repair or exchange service depending on the type of warranty service specified for your Machine in the above table and as described below. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations, additional charges may apply outside your Service Provider’s normal service area, contact your local Service Provider representative or your reseller for country and location specific information.

1.Customer Replaceable Unit (CRU) Service

Lenovo will ship CRUs to you for you to install, Tier 1 CRUs are easy to install whereas Tier 2 CRUs require some technical skill and tools. CRU information and replacement instructions are shipped with your Machine and are available from Lenovo at any time on your request. You may request that a Service Provider install CRUs, at no additional charge, under the type of warranty service designated for your Machine. Lenovo specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned. When return is required, 1) return instructions and a container are shipped with the replacement CRU, and 2) you may be charged for the replacement CRU if Lenovo does not receive the defective CRU within 30 days of your receipt of the replacement.

2.On-site Service

Your Service Provider will either repair or exchange the failing Machine at your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the Lenovo Machine. The area must be clean, well lit and suitable for the purpose. For some Machines, certain repairs may require sending the Machine to a designated service center.

Appendix E. Lenovo Statement of Limited Warranty E-15

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Contents Page Page Page Page Iii Safety information Read firstPage General safety guidelines ServicePower cords and power adapters Extension cords and related devices Plugs and outletsBatteries Heat and product ventilation CD and DVD drive safetyPage Contents Page Part 2 Appendixes Part 1 Installation and user’s guideAbout this book Registering your optionPage Multimedia Center for Think Offerings Installation and user’s guideProduct description Software descriptionUDF Reader Installation requirementsHandling precautions Before you beginUnpacking the drive Drive controls and connectorsInstalling the drive Opening the computerAttaching the cables to the drive and main board Mounting the drive in the bayCD safety information Completing the hardware installationUpdating your computer configuration Care and maintenanceInstalling software Caring for the CD-RW / DVD-ROM Combination DriveManually ejecting a disc Playing audio CDs Configuring the drive for digital playbackConfiguring the playback application for digital playback Using WinDVDChanging the DVD region code Starting WinDVDClick the General Properties tab Using the Multimedia Center for Think OfferingsCopying and imaging discs Click Intervideo WinDVDClick the task Burn Image to CD or DVD Using Direct-to-Disc DLAClick Make Compatible Page Appendix A. Product specifications Physical specificationsPower requirements Average access times Environmental requirementsSustained Transfer Rate Appendix B. Problem solving Video appears to be choppy or is dropping frames Select Advanced/IDE ConfigurationDisc cannot be read. Take the following actions There is no sound from the discEnabling DMA for Windows XP Enabling DMA for WindowsPage Appendix D. Enabling Digital Audio Extraction Page Appendix D. Enabling Digital Audio Extraction D-3 Page Part 1 General Terms Appendix E. Lenovo Statement of Limited WarrantyWhat this Warranty Covers What this Warranty Does not CoverHow to Obtain Warranty Service What Lenovo Will Do to Correct ProblemsExchange of a Machine or Part Limitation of Liability Your Additional ResponsibilitiesPart 2 Country-unique Terms Venezuela ParaguayPeru UruguayCambodia and Laos CAMBODIA, INDONESIA, and LaosIndia PEOPLE’S Republic of China PRC JapanMalaysia NEW ZealandPhilippines SingaporeEUROPE, Middle EAST, Africa Emea Appendix E. Lenovo Statement of Limited Warranty E-9 Following Terms Apply to ALL EU Countries European Union EUConsumers Germany AustriaEgypt FranceHungary IrelandItems for Which Lenovo is Not Liable United Kingdom SlovakiaCustomer Replaceable Unit ″CRU″ Service Part 3 Warranty InformationWarranty Period Types of Warranty ServiceWorldwide telephone list Appendix E. Lenovo Statement of Limited Warranty E-17 Country or Region Telephone Number Guarantee supplement for Mexico Page Appendix F. Service and Support Online technical supportTelephone technical support Page Appendix G. Notices Trademarks Avis de conformité à la réglementation d’Industrie Canada Appendix H. Electronic emission noticesFederal Communications Commission FCC Emission Notice Industry Canada Class B emission compliance statementAvis de conformité à la directive de l’Union Européenne Unione Europea Directiva EMC Conformidad électromagnética Unión Europea Normativa EMCPage Page Part Number 41N5624