Lenovo 41N5624 Select Advanced/IDE Configuration, Disc cannot be read. Take the following actions

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If the device icon is still not displayed, check the cable connections and device-jumper settings, and resolve any conflicts that might exist.

vThe CD-RW/DVD-ROM Combination Drive is not recognized by the operating system, or the drive performs erratically.

Some computers have Compatible and High Performance modes for mass storage devices. Normally, the CD-RW/DVD-ROM Combination Drive functions better under the High Performance mode. However, if your drive is not functioning properly in that mode, you might need to use the Compatible mode.

Use the following procedure to check the configuration-setup information for your computer.

1.Access your system configuration utility program. Pressing F1 at system startup does this on most Lenovo computers.

2.Select Advanced/IDE Configuration.

3.Scroll down to the SATA#1 Configuration section.

Refer to the documentation that comes with your computer for additional details on selecting IDE performance modes.

vThe disc cannot be read. Take the following actions:

1.The disc might be dirty; clean it as described in “Caring for a CD or DVD” on page 1-5.

2.The disc might be defective; try another disc.

3.The disc is not ISO-9660, High Sierra Group (HSG), or Universal Disc Format (UDF) compatible. Check with your place of purchase.

vThere is no sound from the disc.

1.Check that you are not using a data CD.

2.Adjust the audio-adapter volume control. See the documentation that comes with your audio adapter and audio-CD player program.

3.Enable digital audio as in Appendix D, “Enabling Digital Audio Extraction,” on page D-1.

vUnable to Create Overlay Window message appears when you use WinDVD with Windows 2000.

1.Your video device driver needs an update to enable overlay support. Contact the manufacturer of your video adapter or your computer for updates. Some device drivers are provided on the ThinkCentre CD-RW/DVD-ROM Software and User’s Guide CD.

2.The resolution of your screen might be too high. Try setting the resolution to 800 x 600 x 16 bpp at 60 Hz.

vDVD movies do not start automatically when inserted into the CD-RW/DVD-ROM Combination Drive.

DVDs that contain both programs and DVD Video content will autoplay the program content. To view the video content, start WinDVD manually.

vVideo appears to be choppy or is dropping frames.

1.Ensure that DMA is enabled on for your computer hard disk drive controller.

2.The resolution of your screen might be too high. Try setting the resolution to 800 x 600 x 16 bpp at 60 Hz.

3.If your computer microprocessor has less power than a Pentium II 450 microprocessor, some jerkiness is normal on certain DVDs.

B-2ThinkCentre and Lenovo CD-RW/DVD-ROM Combination Drive (Serial ATA) User’s Guide

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Contents Page Page Page Page Safety information Read first IiiPage General safety guidelines ServicePower cords and power adapters Extension cords and related devices Plugs and outletsBatteries CD and DVD drive safety Heat and product ventilationPage Contents Page Registering your option Part 1 Installation and user’s guideAbout this book Part 2 AppendixesPage Software description Installation and user’s guideProduct description Multimedia Center for Think OfferingsBefore you begin Installation requirementsHandling precautions UDF ReaderOpening the computer Drive controls and connectorsInstalling the drive Unpacking the driveMounting the drive in the bay Attaching the cables to the drive and main boardCare and maintenance Completing the hardware installationUpdating your computer configuration CD safety informationInstalling software Caring for the CD-RW / DVD-ROM Combination DriveManually ejecting a disc Using WinDVD Configuring the drive for digital playbackConfiguring the playback application for digital playback Playing audio CDsStarting WinDVD Changing the DVD region codeClick Intervideo WinDVD Using the Multimedia Center for Think OfferingsCopying and imaging discs Click the General Properties tabUsing Direct-to-Disc DLA Click the task Burn Image to CD or DVDClick Make Compatible Page Appendix A. Product specifications Physical specificationsPower requirements Average access times Environmental requirementsSustained Transfer Rate Appendix B. Problem solving There is no sound from the disc Select Advanced/IDE ConfigurationDisc cannot be read. Take the following actions Video appears to be choppy or is dropping framesEnabling DMA for Windows Enabling DMA for Windows XPPage Appendix D. Enabling Digital Audio Extraction Page Appendix D. Enabling Digital Audio Extraction D-3 Page What this Warranty Does not Cover Appendix E. Lenovo Statement of Limited WarrantyWhat this Warranty Covers Part 1 General TermsHow to Obtain Warranty Service What Lenovo Will Do to Correct ProblemsExchange of a Machine or Part Your Additional Responsibilities Limitation of LiabilityPart 2 Country-unique Terms Uruguay ParaguayPeru VenezuelaCambodia and Laos CAMBODIA, INDONESIA, and LaosIndia NEW Zealand JapanMalaysia PEOPLE’S Republic of China PRCPhilippines SingaporeEUROPE, Middle EAST, Africa Emea Appendix E. Lenovo Statement of Limited Warranty E-9 European Union EU Following Terms Apply to ALL EU CountriesConsumers France AustriaEgypt GermanyHungary IrelandItems for Which Lenovo is Not Liable Slovakia United KingdomTypes of Warranty Service Part 3 Warranty InformationWarranty Period Customer Replaceable Unit ″CRU″ ServiceWorldwide telephone list Appendix E. Lenovo Statement of Limited Warranty E-17 Country or Region Telephone Number Guarantee supplement for Mexico Page Appendix F. Service and Support Online technical supportTelephone technical support Page Appendix G. Notices Trademarks Industry Canada Class B emission compliance statement Appendix H. Electronic emission noticesFederal Communications Commission FCC Emission Notice Avis de conformité à la réglementation d’Industrie CanadaAvis de conformité à la directive de l’Union Européenne Unión Europea Normativa EMC Unione Europea Directiva EMC Conformidad électromagnéticaPage Page Part Number 41N5624
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