Lenovo TS140 manual Memory module problems

Symptom		Action
A newly installed non-hot-swap hard disk drive is not	1. Make sure that:
recognized.		• The signal cable and connector are not damaged.
		• The non-hot-swap hard disk drive is securely
		connected to the correct SATA connector on the
		system board and the SATA connector is enabled
		in the Setup Utility program. See “Using the Setup
		Utility program” on page 21.
		• All cables and jumpers (if any) are installed
		correctly.
	2.	If you have any diagnostic programs, run the
		diagnostic programs to test the hard disk drive.
	3.	Reinstall the non-hot-swap hard disk drive and
		reconnect cables.
	4.	Replace the signal cable for the non-hot-swap hard
		disk drive.
	5.	Replace the non-hot-swap hard disk drive.
Multiple hard disk drives fail.	1. If you have any diagnostic programs, run the
		diagnostic programs to test the hard disk drives.
	2.	Make sure that the cable connection is correct.
	3.	Reconnect the power cable.
	4.	Reconnect the signal cable.
	5.	Replace the affected signal cable.

Memory module problems

Follow the suggested actions for the corresponding symptom in the order in which they are listed until the problem is solved. If none of these actions solve the problem, see “Troubleshooting procedure” on page 83 for the subsequent steps you should check after using the information in this topic. If the problem cannot be solved by yourself, seek technical assistance. See Chapter 8 “Getting information, help, and service” on page 89.

Notes:

1.If you are instructed to remove, install, or replace any CRUs, refer to the related procedure in “Installing, removing, or replacing hardware” on page 40.

2.If an action step is preceded by “(Trained service technician only),” this action step is reserved for a trained service technician and must be performed only by a trained service technician.

Symptom	Action
The amount of system memory that is displayed is less	1. Make sure that:
than the total capacity of the installed physical memory	• All memory modules are the correct type
modules and you suspect a memory module problem.
	supported by the server. See “Features” on page
	7.
	• You follow the memory module installation rules.
	See “Memory module installation rules” on page
	41.
	• All memory modules are seated correctly and
	securely.
	• The system firmware is up-to-date.

86ThinkServer TS140 User Guide