Hitachi IPJ-AW250NM StarBoard Software files may be corrupted, or, Is the tip of the pen worn out?

Phenomenon

Cases not involving a machine defect

Reference

page

Is the power supply for the projector used at the

same time for other electrical products that require a

measurable amount of power?

14

Use a separate power supply for other electrical products

with a high power consumption.

Is dust accumulated on the two horns of the pen sensor?

103

Check the horns of the pen sensor, and remove any dust

Pen action is

accumulated on them using a vacuum cleaner.

The “StarBoard Software” files may be corrupted, or

unstable or pen

stops operating.

installation may not have completed successfully.

84

Uninstall the “StarBoard Software” and reinstall it.

Has the battery run out?

18

Replace it with a new one.

Other than those above

・Disconnect the power supply for the projector and connect

14

again.

・Restart Windows® and “StarBoard Software”.

Has the battery run out?

18

Replace it with a new one.

Lines cannot be

Is dust accumulated on the two horns of the pen sensor?

103

drawn properly

Check the horns of the pen sensor, and remove any dust

or are broken.

accumulated on them using a vacuum cleaner.

Is the tip of the pen worn out?

18

Replace the tip of the pen with a new one.

Is alignment of the pen position correctly performed?

The tip of the

Perform alignment of the pen position.

–

For more details, refer to the manual for the “StarBoard

pen does not

Software” in the bundled DVD-ROM.

coincide with

Is the projector inclined?

the pen cursor.

–

Install the projector correctly and horizontally before

performing alignment of the pen position.