NEC NP500WG, NP600G, NP500G, NP400G user manual Appendix, For more information contact your dealer

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7. Appendix

Common Problems & Solutions (“Power/Status/Lamp Indicator” on page 75.)

 

 

 

 

Problem

 

Check These Items

 

Does not turn on

Check that the power cable is plugged in and that the power button on the projector cabinet or the remote

 

or shut down

 

control is on. (pages 21 and 32)

 

 

• Ensure that the lamp cover is installed correctly. (page 74)

 

 

• Check to see if the projector has overheated. If there is insufficient ventilation around the projector or if the

 

 

 

room where you are presenting is particularly warm, move the projector to a cooler location.

 

 

• Check to see if the lamp usage exceeds 3100 hours (up to 4100 hours : Eco mode). If so, replace the lamp.

 

 

 

After replacing the lamp, reset the lamp hours used. (page 69)

 

 

• The lamp may fail to light. Wait a full minute and then turn on the power again.

 

 

• Set [FAN MODE] to [HIGH ALTITUDE] when using the projector at altitudes approximately 5500 feet/1600

 

 

 

meters or higher. Using the projector at altitudes approximately 5500 feet/1600 meters or higher without setting

 

 

 

to [HIGH ALTITUDE] can cause the projector to overheat and the projector could shut down. If this happens,

 

 

 

wait a couple minutes and turn on the projector. (page 63)

 

 

 

Also when the lamp is turned off, the projector internal temperature is hot. If the power is turned on before

 

 

 

the projector has cooled down, the fan will run a short time before the lamp will turn on.

 

 

 

 

 

Will turn off

Ensure that the [AUTO POWER OFF] or [OFF TIMER] is off. (page 65,66)

 

 

 

 

 

No picture

Use the COMPUTER1, the COMPUTER2, the VIDEO or the S-VIDEO button on the remote control to select

 

 

 

your source (Computer, Video or S-Video). (page 24) If there is still no picture, press the button again.

 

 

• Ensure your cables are connected properly.

 

 

• Use menus to adjust the brightness and contrast. (page 51)

 

 

• Remove the lens cap.

 

 

• Reset the settings or adjustments to factory preset levels using the [RESET] in the Menu. (page 69)

 

 

• Enter your registered keyword if the Security function is enabled. (page 36)

 

 

• Be sure to connect the projector and notebook PC while the projector is in standby mode and before turning

 

 

 

on the power to the notebook PC.

 

 

 

In most cases the output signal from the notebook PC is not turned on unless connected to the projector

 

 

 

before being powered up.

 

 

 

* If the screen goes blank while using your remote control, it may be the result of the computer’s screen-saver

 

 

 

or power management software.

 

 

• See also the next page.

 

 

 

 

 

Picture suddenly

Check if the projector is in the Forced ECO mode because of too high ambient temperature. If this is the case,

 

becomes dark

 

lower the internal temperature of the projector by selecting [HIGH] for [FAN MODE]. (page 63)

 

 

 

 

 

Color tone or hue is

Check if an appropriate color is selected in [WALL COLOR]. If so, select an appropriate option. (page 58)

 

unusual

Adjust [HUE] in [PICTURE]. (page 51)

 

 

 

 

 

Image isn’t square to

Reposition the projector to improve its angle to the screen. (page 25)

 

the screen

Use the Keystone correction function to correct the trapezoid distortion. (page 28)

 

 

 

 

 

Picture is blurred

Adjust the focus. (page 27)

 

 

• Reposition the projector to improve its angle to the screen. (page 25)

 

 

Ensure that the distance between the projector and screen is within the adjustment range of the lens.

 

 

 

(page 11)

 

 

• Condensation may form on the lens if the projector is cold, brought into a warm place and is then turned on.

 

 

 

Should this happen, let the projector stand until there is no condensation on the lens.

 

 

 

 

 

Flicker appears on

Set [FAN MODE] to other than [HIGH ALTITUDE] mode when using the projector at altitudes approximately 5500 feet/1600

 

screen

 

meters or lower. Using the projector at altitudes less than approximately 5500 feet/1600 meters and setting to [HIGH

 

 

 

ALTITUDE] can cause the lamp to overcool, causing the image to flicker. Switch [FAN MODE] to [AUTO]. (page 63)

 

 

 

 

 

Image is scrolling

Use the COMPUTER1, the COMPUTER2, the VIDEO or the S-VIDEO button on the remote control to select

 

vertically, horizontally

 

your source (Computer, Video or S-Video). (page 24)

 

or both

Adjust the computer image manually with the Horizontal/Vertical in the [IMAGE OPTIONS]. (page 53)

 

 

 

 

 

Remote control does

Install new batteries.(page 8)

 

not work

Make sure there are no obstacles between you and the projector.

 

 

• Stand within 22 feet (7 m) of the projector. (page 8)

 

 

 

 

 

Indicator is lit or blinking

See the POWER/STATUS/LAMP Indicator. (page 75)

 

 

 

 

 

Cross color in RGB

Press the AUTO ADJ. button on the projector cabinet or the remote control. (page 31)

 

mode

Adjust the computer image manually with [CLOCK]/[PHASE] in [IMAGE OPTIONS] in the menu. (page 52)

 

 

 

 

 

For more information contact your dealer.

76

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Contents NP600/NP500/NP400 NP500W Page Important Information Safety CautionsInstallation Important SafeguardsImportant Information RF Interference for USA onlyIii Fire and Shock PrecautionsLamp Replacement Remote Control PrecautionsLamp Characteristic If this happens, contact your dealer for lamp replacementAbout Copyright of original projected pictures Important Information About High Altitude modeTable of Contents Table of Contents What’s in the Box? Introduction Introduction to the Projector Features you’ll enjoyIntroduction Congratulations on Your Purchase of the ProjectorPreventing unauthorized use of the projector About this user’s manualPC Control Port 3W in standby condition with energy saving technologyFront/Top  Part Names of the ProjectorRear This security slot supports the MicroSaver Security SystemIntroduction Top Features LAN Port RJ-45 →page Introduction Terminal Panel Features Part Names of the Remote Control Operating Range for Wireless Remote Control Introduction Battery Installation Setting Up the Screen and the Projector Installation and ConnectionsSelecting a Location NP600/NP500/NP400NP500W Installation and ConnectionsDistance Chart Installation and Connections Throw Distance and Screen SizeReflecting the Image  Making Connections Connecting Your PC or Macintosh ComputerEnabling the computer’s external display Computer 2ANALOG ↓ ToggleIBM PC or Compatibles Desktop type or Macintosh Desktop type IBM PC or Compatibles Desktop type or Macintosh Desktop type Installation and Connections Connecting an External Monitor Computer 1 COMPUTER1 VCR Installation and Connections Connecting Your VCRExample of wired LAN connection Installation and Connections Connecting to a NetworkExample of LAN connection Lamp Status Source  Turning on the Projector Projecting an Image Basic OperationRemove the lens cap To select a menu language, follow these steps Projecting an Image Basic OperationPress the Enter button to execute the selection Using the Remote Control Detecting the Signal AutomaticallySelecting Default Source  Selecting a Source Adjusting the Picture Size and Position Adjusting the left and right tilt of an image Rear foot Projecting an Image Basic Operation Adjust the Tilt FootLift the front edge of the projector Projecting an Image Basic Operation Zoom Use the Zoom lever to adjust the image size on the screenFocus Use the Focus ring to obtain the best focus Correcting Keystone Distortion Adjusting with buttons on the cabinetCorrecting Keystone Distortion Menu will be displayed Press the Menu buttonGeneral screen will be displayed Press the Select  button to select KeystoneGeneral screen will be highlighted To turn on Auto KEYSTONE, proceed the following stepsPress the Select  button Auto Keystone will be highlighted Turning Up or Down Volume  Optimizing Computer Signal AutomaticallyAdjusting the Image Using Auto Adjust To turn off the projector Turning off the ProjectorPreparation Make sure that the projector is turned off  After UseTurning off the Image and Sound Convenient FeaturesFreezing a Picture  Enlarging a PictureConvenient Features  Changing Lamp ModePress the Select  button Press the Magnify button Preventing the Unauthorized Use of the Projector Security To enable the Security functionSelect YES and press the Enter button To turn on the projector when Security is enabledSelect OFF and press the Enter button To disable the Security functionType in your keyword and press the Enter button Connecting the remote mouse receiver to your computer  Using the Optional Remote Mouse Receiver NP01MRWhen operating a computer via the remote mouse receiver When connecting using the USB terminalAbout Drag Mode Overview Network Setting by Using an Http BrowserPreparation Before Use Handling of the Address for Operation via a BrowserYour network administrator Convenient Features Network SettingsReflect your settings For DhcpConvenient Features Alert Mail Setting Convenient Features  Using the Menus Using On-Screen MenuChanges are stored until adjusted again Menu Elements Using On-Screen MenuList of Menu Items Wxga Mode COMPUTER1 Menu Descriptions & Functions SourceCOMPUTER2 Digital & Analog VideoPicture Preset Menu Descriptions & Functions AdjustDetail Settings Contrast GeneralBrightness SharpnessAdjusting Clock and Phase CLOCK/PHASE ResetImage Options Selecting Overscan Percentage Overscan Select overscan percentage 0%, 5% and 10% for signalUsing On-Screen Menu Selecting Aspect Ratio Aspect Ratio Video signal Computer signalLow-pass filter is turned off Enabling Auto Keystone Auto Keystone Menu Descriptions & Functions SetupCorrecting Vertical Keystone Distortion Manually Keystone Saving Vertical Keystone Correction Keystone SaveSetting Closed Caption Closed Caption Setting Lamp Mode to Normal or Eco Lamp ModeMenu Selecting Projector Orientation Orientation InstallationSelecting Communication Speed Communication Speed Enabling Security SecurityThis option turns on or off the Control Panel Lock function Control is pressed TingAssigning or Changing the Control ID Release the ID SET buttonSelecting Fan Mode FAN Mode Setting Auto Adjust Auto AdjustOPTIONS1 Enabling or Disabling Wxga Mode Wxga Mode Using On-Screen Menu Selecting Signal Format Signal SelectEnabling Key Sound and Error Sound Beep Default standard settingSelecting Power-saving in Standby Mode Using Off Timer OFF TimerEnabling Auto Power On Auto Power Onac OPTIONS2Selecting Default Source Default Source Select Enabling Power Management Auto Power OFFMenu Descriptions & Functions Info Lamp lifeH Replacement lampUsage Time 3000 4000Source Wired LANVersion Returning to Factory Default Reset Menu Descriptions & Functions ResetClearing Networking Settings Network Settings Clearing Lamp Hour Meter Clear Lamp Hours Cleaning or Replacing the Filters MaintenanceTo clean the air-filter To replace the filter spongeMaintenance Cleaning the Cabinet and the LensReinstall the new filter cover 2 locations Clear the filter hours usedTo replace the lamp  Replacing the LampRemove the lamp cover Remove the lamp housingReattach the lamp cover Install a new lamp housingIndicator Messages  TroubleshootingOver-Temperature Protection AppendixFor more information contact your dealer AppendixPage Model Number NP600/NP500/NP400/NP500W  SpecificationsNP600G/NP500G/NP400G 200-240V AC Unit mm inch  Cabinet DimensionsMini D-Sub 15 Pin Connector  Pin Assignments of D-Sub Computer Input ConnectorPin No RGB Signal Analog YCbCr Signal IBM  Compatible Input Signal List PC Control Codes and Cable Connection PC Control Connector D-SUB 9PPC Control Codes Cable ConnectionPower  Troubleshooting Check ListVideo and Audio OtherInstallation environment Signal cableComputer Video equipment TravelCare Guide TravelCare a service for international travelersAsia and Middle East Dear Sir s Company & Name with signatureCondition of your TravelCare Service Program 7N951211
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NP500, NP600G, NP400G, NP500G, NP400 specifications

The NEC NP600, NP500, NP500W, NP300, and NP400 are a series of high-performance projectors designed for a range of professional and educational applications. Each model in this lineup offers unique features and technologies to cater to various user needs, making them popular choices in the projection market.

The NEC NP600 is a state-of-the-art projector that utilizes DLP technology, providing exceptional image quality with vibrant colors and sharp details. With a brightness of 6000 lumens, it is perfect for large spaces where ambient light may impact visibility. The NP600 supports a high XGA resolution, ensuring that even the finest text is displayed clearly. Additionally, this model is equipped with advanced connectivity options, allowing seamless integration with laptops, document cameras, and other multimedia devices.

Moving to the NEC NP500, this model focuses on delivering versatility and portability for users on the go. With a compact design and weighing in at just under 5 kg, it can easily be transported between locations. The NP500 boasts a brightness of 5000 lumens and native XGA resolution, making it suitable for medium-sized meeting rooms. Its rich color reproduction and quick start-up time further enhance its usability, ensuring that presentations can be initiated without delay.

The NP500W is an enhancement of the NP500, offering WXGA resolution to cater to widescreen content. This projector ensures that high-definition presentations are delivered with striking clarity and precision. With a brightness level of 5000 lumens, the NP500W also incorporates advanced lamp technology that ensures extended lamp life—reducing maintenance costs over time.

The NP300 is designed for budget-conscious users without sacrificing quality. This projector provides a brightness of 3000 lumens, making it suitable for small to medium-sized venues. It supports SVGA resolution, and its compact size enhances portability. Its simple setup and user-friendly interface make it an ideal choice for educational environments.

Lastly, the NP400 is an engaging option for corporate use. With a brightness of 4000 lumens, it balances performance and affordability effectively. The NP400 supports XGA resolution and features multiple connectivity options, allowing compatibility with various devices. Its eco-friendly design also contributes to energy conservation, ensuring that it remains a sustainable choice for organizations.

Collectively, the NEC NP series offers impressive performance across varying needs, with advanced technology, flexibility in use, and reliability that ensures successful presentations in any environment. Whether for education, corporate, or professional use, these models provide high-quality projection solutions adaptable to different situations.