NEC NP600G, NP500WG, NP400, NP500G  Troubleshooting Check List, Power, Video and Audio, Other

Page 93

7. Appendix

Troubleshooting Check List

Before contacting your dealer or service personnel, check the following list to be sure repairs are needed also by referring to the “Troubleshooting” section in your user’s manual. This checklist below will help us solve your problem more efficiently.

* Print this page and the next page for your check.

Frequency of occurrence always sometimes (How often?_____________________) other (__________________)

Power

No power (POWER indicator does not light green) See also “Status Indicator (STATUS)”.

Power cable’s plug is fully inserted into the wall outlet.

Main power switch is pressed to the ON position.

Lamp cover is installed correctly .

Lamp Hours Used (lamp operation hours) was cleared after lamp replacement.

No power even though you press and hold the POWER button for 1 second.

Shut down during operation.

Power cable’s plug is fully inserted into the wall outlet.

Lamp cover is installed correctly .

[AUTO POWER OFF] is turned off (only models with the [AUTO POWER OFF] function).

[OFF TIMER] is turned off (only models with the [OFF TIMER] function).

Video and Audio

No image is displayed from your PC or video equipment to the projector.

Still no image even though you connect the projector to the PC first, then start the PC.

Enabling your notebook PC’s signal output to the projector.

•A combination of function keys will enable/disable the exter- nal display. Usually, the combination of the “Fn” key along with one of the 12 function keys turns the external display on or off.

No image (blue or black background, no display).

Still no image even though you press the AUTO ADJUST button.

Still no image even though you carry out [RESET] in the projector’s menu.

Signal cable’s plug is fully inserted into the input connector

A message appears on the screen.

( _____________________________________________ )

The source connected to the projector is active and available.

Still no image even though you adjust the brightness and/or the contrast.

Input source’s resolution and frequency are supported by the projector.

Image is too dark.

Remains unchanged even though you adjust the brightness and/or the contrast.

Image is distorted.

Image appears to be trapezoidal (unchanged even though you carry out the [KEYSTONE] adjustment).

Parts of the image are lost.

Still unchanged even though you press the AUTO ADJUST button.

Still unchanged even though you carry out [RESET] in the projector’s menu.

Image is shifted in the vertical or horizontal direction.

Horizontal and vertical positions are correctly adjusted on a computer signal.

Input source’s resolution and frequency are supported by the projector.

Some pixels are lost.

Image is flickering.

Still unchanged even though you press the AUTO ADJUST button.

Still unchanged even though you carry out [RESET] in the projector’s menu.

Image shows flickering or color drift on a computer signal.

Still unchanged even though you change [FAN MODE] from [HIGH ALTITUDE] to [AUTO].

Image appears blurry or out of focus.

Still unchanged even though you checked the signal’s resolution on PC and changed it to projector’s native resolution.

Still unchanged even though you adjusted the focus.

No sound.

Audio cable is correctly connected to the audio input of the projector.

Still unchanged even though you adjusted the volume level.

AUDIO OUT is connected to your audio equipment (only models with the AUDIO OUT connector).

Other

Remote control does not work.

No obstacles between the sensor of the projector and the remote control.

Projector is placed near a fluorescent light that can disturb the infrared remote controls.

Batteries are new and are not reversed in installation.

Buttons on the projector cabinet do not work (only models with the [CONTROL PANEL LOCK] function)

[CONTROL PANEL LOCK] is not turned on or is disabled in the menu.

Still unchanged even though you press and hold the EXIT button for a minimum of 10 seconds.

84

Page 92 Page 94
Image 93
Page 92 Page 94
Contents NP600/NP500/NP400 NP500W Page Important Information Safety CautionsInstallation Important SafeguardsImportant Information RF Interference for USA onlyIii Fire and Shock PrecautionsLamp Replacement Remote Control PrecautionsLamp Characteristic If this happens, contact your dealer for lamp replacementAbout Copyright of original projected pictures Important Information About High Altitude modeTable of Contents Table of Contents What’s in the Box? Introduction Introduction to the Projector Features you’ll enjoyIntroduction Congratulations on Your Purchase of the ProjectorPreventing unauthorized use of the projector About this user’s manualPC Control Port 3W in standby condition with energy saving technologyFront/Top  Part Names of the ProjectorRear This security slot supports the MicroSaver Security SystemIntroduction Top Features LAN Port RJ-45 →page Introduction Terminal Panel Features Part Names of the Remote Control Operating Range for Wireless Remote Control Introduction Battery Installation Setting Up the Screen and the Projector Installation and ConnectionsSelecting a Location NP600/NP500/NP400NP500W Installation and ConnectionsDistance Chart Installation and Connections Throw Distance and Screen SizeReflecting the Image Connecting Your PC or Macintosh Computer  Making ConnectionsEnabling the computer’s external display Computer 2ANALOG ↓ ToggleIBM PC or Compatibles Desktop type or Macintosh Desktop type IBM PC or Compatibles Desktop type or Macintosh Desktop type Installation and Connections Connecting an External Monitor Computer 1 COMPUTER1 VCR Installation and Connections Connecting Your VCRInstallation and Connections Connecting to a Network Example of wired LAN connectionExample of LAN connection Lamp Status Source Projecting an Image Basic Operation  Turning on the ProjectorRemove the lens cap Projecting an Image Basic Operation To select a menu language, follow these stepsPress the Enter button to execute the selection Using the Remote Control Detecting the Signal AutomaticallySelecting Default Source  Selecting a Source Adjusting the Picture Size and Position Projecting an Image Basic Operation Adjust the Tilt Foot Adjusting the left and right tilt of an image Rear footLift the front edge of the projector Projecting an Image Basic Operation Zoom Use the Zoom lever to adjust the image size on the screenFocus Use the Focus ring to obtain the best focusAdjusting with buttons on the cabinet  Correcting Keystone DistortionCorrecting Keystone Distortion Menu will be displayed Press the Menu buttonGeneral screen will be displayed Press the Select  button to select KeystoneGeneral screen will be highlighted To turn on Auto KEYSTONE, proceed the following stepsPress the Select  button Auto Keystone will be highlighted Optimizing Computer Signal Automatically  Turning Up or Down VolumeAdjusting the Image Using Auto Adjust To turn off the projector Turning off the ProjectorPreparation Make sure that the projector is turned off  After UseTurning off the Image and Sound Convenient FeaturesFreezing a Picture  Enlarging a PictureConvenient Features  Changing Lamp ModePress the Select  button Press the Magnify button Preventing the Unauthorized Use of the Projector Security To enable the Security functionSelect YES and press the Enter button To turn on the projector when Security is enabledTo disable the Security function Select OFF and press the Enter buttonType in your keyword and press the Enter button Connecting the remote mouse receiver to your computer  Using the Optional Remote Mouse Receiver NP01MRWhen operating a computer via the remote mouse receiver When connecting using the USB terminalAbout Drag Mode Overview Network Setting by Using an Http BrowserPreparation Before Use Handling of the Address for Operation via a BrowserYour network administrator Convenient Features Network SettingsReflect your settings For DhcpConvenient Features Alert Mail Setting Convenient Features Using On-Screen Menu  Using the MenusChanges are stored until adjusted again Menu Elements Using On-Screen MenuList of Menu Items Wxga Mode COMPUTER1 Menu Descriptions & Functions SourceCOMPUTER2 Digital & Analog VideoMenu Descriptions & Functions Adjust Picture PresetDetail Settings Contrast GeneralBrightness SharpnessReset Adjusting Clock and Phase CLOCK/PHASEImage Options Selecting Overscan Percentage Overscan Select overscan percentage 0%, 5% and 10% for signalUsing On-Screen Menu Selecting Aspect Ratio Aspect Ratio Video signal Computer signalLow-pass filter is turned off Enabling Auto Keystone Auto Keystone Menu Descriptions & Functions SetupCorrecting Vertical Keystone Distortion Manually Keystone Saving Vertical Keystone Correction Keystone SaveSetting Closed Caption Closed Caption Setting Lamp Mode to Normal or Eco Lamp ModeMenu Selecting Projector Orientation Orientation InstallationEnabling Security Security Selecting Communication Speed Communication SpeedThis option turns on or off the Control Panel Lock function Control is pressed TingAssigning or Changing the Control ID Release the ID SET buttonSetting Auto Adjust Auto Adjust Selecting Fan Mode FAN ModeOPTIONS1 Enabling or Disabling Wxga Mode Wxga Mode Using On-Screen Menu Selecting Signal Format Signal SelectEnabling Key Sound and Error Sound Beep Default standard settingSelecting Power-saving in Standby Mode Using Off Timer OFF TimerEnabling Auto Power On Auto Power Onac OPTIONS2Selecting Default Source Default Source Select Enabling Power Management Auto Power OFFMenu Descriptions & Functions Info Lamp lifeH Replacement lampUsage Time 3000 4000Wired LAN SourceVersion Returning to Factory Default Reset Menu Descriptions & Functions ResetClearing Networking Settings Network Settings Clearing Lamp Hour Meter Clear Lamp Hours Cleaning or Replacing the Filters MaintenanceTo clean the air-filter To replace the filter spongeMaintenance Cleaning the Cabinet and the LensReinstall the new filter cover 2 locations Clear the filter hours usedTo replace the lamp  Replacing the LampRemove the lamp cover Remove the lamp housingReattach the lamp cover Install a new lamp housingIndicator Messages  TroubleshootingOver-Temperature Protection AppendixFor more information contact your dealer AppendixPage Model Number NP600/NP500/NP400/NP500W  SpecificationsNP600G/NP500G/NP400G 200-240V AC Unit mm inch  Cabinet Dimensions Pin Assignments of D-Sub Computer Input Connector Mini D-Sub 15 Pin ConnectorPin No RGB Signal Analog YCbCr Signal IBM  Compatible Input Signal List PC Control Codes and Cable Connection PC Control Connector D-SUB 9PPC Control Codes Cable ConnectionPower  Troubleshooting Check ListVideo and Audio OtherInstallation environment Signal cableComputer Video equipment TravelCare Guide TravelCare a service for international travelersAsia and Middle East Dear Sir s Company & Name with signatureCondition of your TravelCare Service Program 7N951211
Related manuals
Manual 2 pages 53.23 Kb

NP500, NP600G, NP400G, NP500G, NP400 specifications

The NEC NP600, NP500, NP500W, NP300, and NP400 are a series of high-performance projectors designed for a range of professional and educational applications. Each model in this lineup offers unique features and technologies to cater to various user needs, making them popular choices in the projection market.

The NEC NP600 is a state-of-the-art projector that utilizes DLP technology, providing exceptional image quality with vibrant colors and sharp details. With a brightness of 6000 lumens, it is perfect for large spaces where ambient light may impact visibility. The NP600 supports a high XGA resolution, ensuring that even the finest text is displayed clearly. Additionally, this model is equipped with advanced connectivity options, allowing seamless integration with laptops, document cameras, and other multimedia devices.

Moving to the NEC NP500, this model focuses on delivering versatility and portability for users on the go. With a compact design and weighing in at just under 5 kg, it can easily be transported between locations. The NP500 boasts a brightness of 5000 lumens and native XGA resolution, making it suitable for medium-sized meeting rooms. Its rich color reproduction and quick start-up time further enhance its usability, ensuring that presentations can be initiated without delay.

The NP500W is an enhancement of the NP500, offering WXGA resolution to cater to widescreen content. This projector ensures that high-definition presentations are delivered with striking clarity and precision. With a brightness level of 5000 lumens, the NP500W also incorporates advanced lamp technology that ensures extended lamp life—reducing maintenance costs over time.

The NP300 is designed for budget-conscious users without sacrificing quality. This projector provides a brightness of 3000 lumens, making it suitable for small to medium-sized venues. It supports SVGA resolution, and its compact size enhances portability. Its simple setup and user-friendly interface make it an ideal choice for educational environments.

Lastly, the NP400 is an engaging option for corporate use. With a brightness of 4000 lumens, it balances performance and affordability effectively. The NP400 supports XGA resolution and features multiple connectivity options, allowing compatibility with various devices. Its eco-friendly design also contributes to energy conservation, ensuring that it remains a sustainable choice for organizations.

Collectively, the NEC NP series offers impressive performance across varying needs, with advanced technology, flexibility in use, and reliability that ensures successful presentations in any environment. Whether for education, corporate, or professional use, these models provide high-quality projection solutions adaptable to different situations.
Top Page Image Contents