PAGETROUBLESHOOTINGHEADER.....

PROBLEM

POSSIBLE CAUSES

WHAT TO DO

 

 

 

 

Machine does not

STEAM/HOT WATER

Turn the STEAM/HOT

heat up.

 

dial is not in the

WATER dial to the STANDBY

STEAM/HOT WATER

 

STANDBY position.

position. Machine will

 

 

commence heating.

light flashes when the

 

 

 

 

 

machine is turned

 

 

 

On.

 

 

 

 

 

 

Water does not flow

Machine has not reached

Allow time for the machine to

from the group head.

 

operating temperature.

reach operating temperature.

No hot water.

 

 

The POWER button light will

 

 

stop flashing and all button

 

 

 

 

 

 

lights on the control panel will

 

 

 

illuminate when ready.

 

 

 

 

Water tank is empty.

Fill tank.

 

 

 

 

Water tank is not fully

Push water tank down

 

 

inserted and locked into

completely to lock into place.

 

 

position.

 

 

 

 

 

Machine needs to be

Refer to “Decalcifying”,

 

 

decalcified.

page 24.

 

 

 

 

Coffee is ground too

See below, “Espresso only drips

 

 

finely and/or too much

from the portafilter spouts.”

 

 

coffee in filter basket

 

 

 

and/or over tamping.

 

 

 

 

Espresso only drips

Coffee is ground too

Use slightly coarser grind.

from the portafilter

 

finely.

 

spouts.

 

 

 

Too much coffee in the

Lower dose of coffee. As a

 

 

 

filter basket.

guide to dose, the top edge of

 

 

 

the metal cap on the tamper

 

 

 

should be level with the top

 

 

 

of the filter basket AFTER the

 

 

 

coffee has been tamped with

 

 

 

30-40lbs (15-20kg) of pressure.

 

 

 

 

 

Coffee tamped too

Tamp between 30-40lbs or

 

 

firmly.

15-20kg of pressure.

 

 

 

 

Water tank is empty.

Fill tank.

 

 

 

 

Water tank is not fully

Push water tank down

 

 

inserted and locked into

completely to lock into place.

 

 

position.

 

 

 

 

 

28

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