NEC 320Fc manual Troubleshooting Readiness Check

Page 105

 

 

General Problems and Solutions

 

 

 

 

 

Table 5-1. Troubleshooting: Readiness Check (Continued)

 

 

 

 

 

Error

Action

 

 

 

 

 

 

No IP address on

Use the Network Connections control panel to assign an IP

 

 

Upgrade ready team

address (preferably a static IP address) to the Ethernet

 

 

 

team, or renew your DHCP lease. See “System

 

 

 

Prerequisites” on page 2-2 and “Recommendations” on

 

 

 

page 2-5for more information about configuring Ethernet

 

 

 

PCI adapters.

 

 

Team does not have

Ensure that an embedded Ethernet team has at least one

 

 

link on both sides

adapter in each CPU- I O enclosure with an active network

 

 

 

link. Verify that the network cables are plugged in on both

 

 

 

sides, and that the Ethernet team has a valid IP address.

 

 

 

See “System Prerequisites” on page 2-2 and

 

 

 

“Recommendations” on page 2-5 for more information about

 

 

 

configuring Ethernet PCI adapters

 

 

Active Upgrade may

The Active Upgrade console cannot obtain IP adresses from

 

 

fail. Check DHCP

your DHCP server. If possible, assign static IP addresses to

 

 

server.

your Ethernet teams and VTMs to avoid problems during the

 

 

 

Active Upgrade process.

 

 

Remote Desktop is

To perform installation tasks while the system is in split

 

 

not enabled

mode, you need to establish a remote connection from the

 

 

 

Production Side to the Upgrade Side. If you want to use

 

 

 

Remote Desktop to connect to the Upgrade Side, you must

 

 

 

enable access for Remote Desktop connections in the

 

 

 

System control panel. (Or you can optionally use Remote

 

 

 

KVM instead of Remote Desktop to connect to the Upgrade

 

 

 

Side.) See “Pre-Upgrade Tasks” on page 2-7 and

 

 

 

“Connecting to the Desktop on the Upgrade Side” on

 

 

 

page 4-6for more information.

 

 

 

If you are running Windows Firewall, also ensure that the

 

 

 

exceptions for Active Upgrade console and Remote Desktop

 

 

 

are enabled. See “Configuring Windows Firewall for the

 

 

 

Active Upgrade Process” on page 2-10 for more information.

 

Troubleshooting 5-7

Image 105
Contents Express5800/320Fc Active Upgrade User’s Guide Manual Name Express5800/320Fc Active Upgrade User’s Guide Contents Troubleshooting Performing the UpgradeIndex GlossaryFigures Tables Tables Vi Express5800/320Fc Active Upgrade User’s Guide Purpose of This Manual AudienceNotation Conventions R N I N G U T I O N Typographical ConventionsCall the RegisterDeviceNotification function Http//support.microsoft.com Getting HelpPreface Express5800/320Fc Active Upgrade User’s Guide Chapter Overview FeaturesRelated Topics Overview of the Active Upgrade ProcessMirror Duplexed System4Express5800/320Fc Active Upgrade User’s Guide Merged System Committing the Upgrade Aborting the Active Upgrade ProcessAborting the Upgrade Active Upgrade State Model Active Upgrade State ModelT E Page Software Upgrade Support Chapter Preparing for the Active Upgrade ProcessSystem Prerequisites U T I O N 4Express5800/320Fc Active Upgrade User’s Guide Recommendations Managing Critical Applications During the Upgrade Process Pre-Upgrade Tasks 8Express5800/320Fc Active Upgrade User’s Guide Installing the Active Upgrade Software To install the Active Upgrade consoleOpen My Computer To configure Windows Firewall Configuring Windows Firewall for the Active Upgrade ProcessWindows Firewall Exceptions To set the enclosure with A-side power as primary Installing Java Runtime Environment Configuring IP address in Virtual Technician Module VTMChanging VTM IP address Configuring the VTM IP address Configuring the network for Remote KVM Connection b,cConfiguring the network for Remote Desktop Connection d,e Gathering Information Active Upgrade Process Worksheet Value Custom actions to run Log files to back up Copying Software Installation Packages to the System Configuring Windows Automatic UpdatesTo configure Automatic Updates Automatic Updates Control Panel Automatic Updates Icon in System Tray To verify the list of updatesStarting and Exiting the Active Upgrade Console Title Bar Understanding the Active Upgrade Console InterfaceNavigation Bar Navigation Bar ConfigurationNavigation Bar Active Upgrade Navigation Bar Links Main Window Main Window Configuring the Active Upgrade ProcessMain Window Activity Log Status Bar10. Status Bar Creating and Managing Configuration Files Chapter Configuring the Active Upgrade ProcessCreating a Configuration File Loading a Configuration File Performing an Upgrade with No Configuration File Editing an Existing Configuration FileSelecting Disks to Upgrade Saving a Configuration FileTo save the current configuration file Hard Disk Color Coding Description To select system and data disks Selecting Other Configurations to IncludeTo call a child configuration file into the current file Selecting Application Services to Control Selecting Event Log Files to Back Up To preserve event log files Configuring Custom Actions Control Types for Custom Actions Purpose To configure a custom actionTiming for the Advanced Control Type Purpose BackupStarting and Stopping Applications Programming Notes for Custom ActionsEnvironment Variables for Custom Actions Description Using Active Upgrade Environment VariablesGenerating Exit Values Viewing Standard Output and Error Stream18Express5800/320Fc Active Upgrade User’s Guide Displaying the Upgrade Summary Providing a Description for a Configuration FileDisplaying the Upgrade Summary Performing a Readiness Check Click Retry on the Active UpgradeActivity Log Entries Icon Text Color Severity Description Splitting the System To split the system Click Split on the Active UpgradeManaging Upgrade Tasks on the Upgrade Side Remote KVM Connecting to the Desktop on the Upgrade SideTo initiate a Remote KVM session with the Upgrade Side Connecting to the Upgrade Side with Remote KVMConnecting to the Upgrade Side with Remote Desktop To terminate a Remote KVM session with the Upgrade SideTo terminate a Remote Desktop Connection to the Upgrade Side Windows Automatic Updates Running Software Installation ProgramsSelect Custom Install and click Next To apply the downloaded updatesRestarting the Upgrade Side Other Installation PackagesTo manually restart the Upgrade Side Managing Your Applications on the Production Side Merging the System Verifying the Upgrade Side Before Merging the SystemTo merge the system Verifying the Upgrade Side Before Committing the Upgrade Committing the Upgrade Aborting the Upgrade Finishing the Upgrade Activity Log Viewing Active Upgrade Process StatusActivity Log in Active Upgrade Console Activity Log Entries Icon Text Color Severity Description Activity Log Detail Status Hardware State Description Status BarStatus Operational State Description Status Upgrade State DescriptionPartner State Description Status Partner StatePage To save the activity log to a file Saving the Activity Log to a FileTo verify the status of a service Verifying the Status of Application ServicesService Control Manager Verifying the Status of Installed SoftwareAdd or Remove Programs Control Panel Verifying If RDR Disks Are Resynchronizing Troubleshooting Readiness Check Error Action General Problems and SolutionsTroubleshooting Readiness Check Troubleshooting Miscellaneous Problems Error/Problem Action Troubleshooting Custom Actions ErrorTroubleshooting Miscellaneous Problems Getting Help Application service Active Upgrade technologyChild configuration Commit upgradeDuplex mode duplexed Configuration fileCritical system resource Custom actionHigh priority update hotfix Fault-tolerant modeInstallation program EnclosureParent configuration Nesting nested configuration filesMerge system Persistent data fileSimplex mode simplexed ServiceSplit mode SessionVolume Upgrade SideIndexIndex Index Index Index-4Express5800/320Fc Active Upgrade User’s Guide Index Index Index-6Express5800/320Fc Active Upgrade User’s Guide

320Fc specifications

The NEC 320Fc is a multifunctional printer that excels in both office and production environments, known for its robust design and exceptional print quality. As a part of NEC's extensive lineup of printing solutions, the 320Fc integrates advanced technologies to cater to the diverse needs of businesses, ensuring efficiency and reliability.

One of the standout features of the NEC 320Fc is its superior print resolution. Capable of producing high-quality prints with detail and accuracy, it leverages advanced inkjet technology that delivers stunning color reproduction and sharp text. The printer typically supports a resolution of up to 1200 x 1200 dpi, making it ideal for producing professional-grade documents and marketing materials.

Another key characteristic of the NEC 320Fc is its speed. With a rapid print rate, it can handle large volumes of printing, greatly improving productivity in fast-paced environments. The printer’s efficient operation minimizes downtime, allowing businesses to maintain a steady workflow without interruption.

The NEC 320Fc is designed with user-friendliness in mind. Its intuitive control panel and touchscreen interface allow users to easily navigate settings, customize prints, and manage print jobs effortlessly. Features like automatic duplex printing reduce paper usage and contribute to a more sustainable work environment.

Connectivity is also a strong point of the NEC 320Fc. It supports various connectivity options, including USB, Ethernet, and wireless capabilities, making it easy to integrate into any existing office network. This versatility allows multiple users to access the printer simultaneously from different devices, further enhancing collaboration and workflow efficiency.

In terms of paper handling, the NEC 320Fc boasts a versatile paper capacity, accommodating a range of media sizes and types. From plain paper to glossy photo paper, the printer can adapt to various printing needs, making it suitable for different tasks—from everyday documents to specialized print jobs.

Finally, the NEC 320Fc emphasizes cost efficiency. With its high-yield ink cartridges and energy-saving features, businesses can achieve lower operational costs while minimizing their environmental footprint.

Overall, the NEC 320Fc stands out as a powerful and versatile printing solution, making it an ideal choice for organizations seeking to enhance their printing capabilities. With its combination of quality, speed, and connectivity, it meets the dynamic needs of modern workplaces.