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| Correcting Problems |
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| Symptom |
| Possible solution(s) |
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| Printer does not print when job is | Wait to see if the job is still | |
| sent from the host. |
| processing. |
|
| Try printing a file that has | |
|
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| printed previously. |
|
| Verify all export module or | |
|
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| printer driver settings. |
|
| Check communications settings | |
|
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| for compatibility between printer |
|
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| and host. |
|
| Follow instructions for ªPrinter | |
|
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| does not initialize.º |
|
| Disconnect the communications | |
|
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| cable from the back of the |
|
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| printer and try a test print. |
|
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| If this does not work, service |
|
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| is required. |
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| Streaks, lines, or spots appear | Check to see that the paper in | |
| on prints. |
| the tray is clean and free of |
|
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| streaks. |
|
| Check to see if the ribbon | |
|
|
| is clean. |
|
| Clean the thermal head per the | |
|
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| instructions in Getting Started. |
|
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| If streaks persist, use the |
|
|
| alternate procedure described |
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| in this chapter. |
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|
January 1998 | 4±5 |