Correcting Problems
Alternate Head Cleaning Instructions
Small particles of dust or debris may stick to the printhead, causing lines or streaks to appear in your prints. These particles can usually be removed easily by following the head cleaning instructions in Chapter 1, Getting Started.
The following procedure may be used to remove more stubborn debris, or when you do not have a cleaning pad.
NOTE: Refer to Chapter 3, Supplies, for information about ordering extra cleaning pads.
1.Turn the printer off.
2.Open the printer cover.
3.Remove the ribbon spools carefully if a ribbon is loaded.
NOTE: When handling the thermal ribbon, hold it by the ends of the white plastic spools. Wear
4.Stand the ribbon spools on end, or set the ribbon on a clean surface so that dust and dirt are not picked up.
5.Dampen a clean,
NOTE: Do not use cotton or cotton blends because they shed lint particles. 100% polyester or nylon fabrics work well.
January 1998 | 4±9 |