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|
| Correcting Problems |
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|
|
| Symptom |
| Possible solution(s) |
|
|
|
|
| No printer response when |
| You may have pressed invalid |
| buttons are pressed. |
| buttons. |
|
|
| 1. Make sure the printer cover is |
|
|
| closed. |
|
|
| 2. Reinsert the paper tray. |
|
|
| 3. Restart the printer. |
|
|
| 4. Make sure the printer is in |
|
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| READY mode. |
|
|
|
|
| Display panel says CHANGE | Open the printer cover and | |
| RIBBON, but the correct ribbon |
| check to see if the barcode on |
| is loaded and the supply spool is |
| the ribbon is legible. |
| not empty. |
| Check to see if the ribbon |
|
| ||
|
|
| is jammed. |
|
|
|
|
| Display panel says CHECK | Open the printer cover, remove | |
| TRAY, but tray is not empty. |
| tray, and inspect for paper jam. |
|
|
|
|
| Display panel says LOAD |
| The requested ribbon is not |
| RIBBON, but ribbon is already |
| loaded in the printer. |
| loaded. | Open the printer cover and load | |
|
|
| the requested ribbon. |
|
|
|
|
| Dirt appears on prints. | Make a test print to clean out | |
|
|
| remaining debris. |
|
| Clean the thermal head per the | |
|
|
| instructions in Getting Started. If |
|
|
| streaks persist, use the |
|
|
| alternate procedure described |
|
|
| in this chapter. |
|
|
|
|
January 1998 | 4±7 |