Kodak Series 3 Transfer/communication problems, Try one or more of the following, When you try to

Page 46

Troubleshooting

Transfer/communication problems

If...

Try one or more of the following

Nothing happens

■ Press the Transfer button,

, on the printer dock.

when you try to

■ Check the power and USB connections from the printer dock to the

transfer pictures to

computer (page 23).

 

the computer

■ If you are trying to transfer pictures from a docked camera, make sure

 

 

to disconnect the optional USB card reader first (page 24).

 

■ The camera is not properly seated on connector. Reseat the camera on

 

the printer dock (page 10).

 

 

■ If you are trying to transfer pictures from a compatible Kodak card

 

reader (page 25) and a camera is docked, remove it. Check the USB

 

connections between the printer dock and the card reader or device.

 

NOTE: The Kodak EasyShare printer dock series 3 is compatible with the Kodak

 

8-in-1 card reader and the Kodak 6-in-1 card reader (each sold separately).

 

Other Kodak USB card readers may work with the printer dock; however,

 

other manufacturers’ card readers are not supported.

 

■ Close unnecessary software applications, and minimize remaining

 

application windows. Follow any messages on the screen that may

 

have been hidden by other windows.

 

■ Disconnect then reconnect the USB cable from the printer dock to the

 

computer (page 23).

 

 

■ Make sure Kodak EasyShare software is installed (page 20). Install if

 

necessary. If you choose Custom installation, make sure to install the

 

printer driver.

 

 

■ Uninstall, then reinstall Kodak EasyShare software (page 20).

 

■ Make sure your computer meets the minimum system requirements

 

(page 20). Upgrade your system if necessary.

 

 

 

40

www.kodak.com/go/support

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Contents
Kodak EasyShare Printer dock series User’s GuideEastman Kodak Company Rochester, New York Left/Right control Front/top/side viewPaper tray door Refresh button Paper tray Paper light Print button/lightBack/top/side view Cooling ventsTable of contents Table of contents Getting started Finding a location for your printer dockYour camera Installing the custom camera insertRemove any packing material covering the connector Press the front of the insert down and snap into placeHandling and storing the color cartridge Connecting the powerConnect the AC power cord into a power outlet Remove the camera from the printer dockInstalling and removing the color cartridge Close the cartridge doorHandling and storing the paper Remove the paper tray from the printer dock if installed see Loading the paperInstalling and removing the paper tray Pull the paper tray out to remove itChoosing the right camera battery for your EasyShare camera Contents subject to changeExtending battery life Docking and charging your digital camera Seat the connectorPlace the camera on the printer dock. Push down to Green lights Discharging progresses Discharging battery pack lights turn off asGreen lights Progresses See your camera user’s guide for more information Setting the picture qualityTagging pictures for printing Press the Share button Press to locate a picturePrinting without a computer Printing from your digital cameraPrinting from a Kodak card reader Press to begin printing, or press to cancelDock Printing from a PictBridge compatible device Plug the USB connector from the PictBridgePrinting tagged pictures Message disappears after 10 seconds of inactivityChanging the printed picture size Continue changing other settings or begin printingEffect of picture size on number of copies Printing different pictures on the same sheet Press to begin printingPrinting duplicate pictures on the same sheet Press to select the number of copies, then pressPress and hold for 2 seconds Canceling printingRemoving the perforated tabs from the paper Fold the tabs up, then down Remove each tab and discardMinimum system requirements Installing softwareInstalling the software Windows OS-based computersFollow the on-screen instructions to install the software Add the printer for Mac OSUninstalling the software Windows OS-based computerUsing the printer dock with a computer Connecting to a computerTransferring pictures from your digital camera Transferring pictures from a Kodak card reader USB connector located on the side of the printerIf a camera is docked, remove it Printing with Kodak EasyShare software Printing from a computerSee the EasyShare software Help for details Printing using other applications Printing tagged pictures from your computerChoosing a color mode From the Start menu, select Settings, then select PrintersCanceling printing Care and maintenance General careUnplug the AC power cord from the power outlet Cleaning the paper feed rollerLightly moisten a lint-free cloth with water Traveling with your printer dock Try the following TroubleshootingPrinting problems Reload the paper tray. Do not exceed the fill linePrinter is Reconnect the powerRe-install the paper tray, then press to resume printing JammedTo resume printing Paper stops Check the paper Feeding, Remove the paper trayBlink Check the paper slot on the back of the printer dock Or by the removable tabs For details Operating in a high-temperature environment If necessary Picture. See your camera user’s guide for detailsManufacturers’ card readers are not supported Print head from overheating Unable to Disconnect then reconnect the power and try againScrapping of paper as a result of jams or other errors Remove colorTry one or more of the following Transfer/communication problemsWhen you try to Other manufacturers’ card readers are not supportedPrinter dock status lights Paper light Light status Cause Action/solution Battery charging lights Light status Cause Action/solution Print button/light Light status Cause Action/solution Picture Size lights Light status Cause Action/solution Transfer button/light Light status Cause Action/solution Printer Getting helpHelpful links DockExact error message you received Telephone customer supportPrinter dock specifications Printer dock specificationsAppendix Using this product Important safety instructionsBattery safety and handling Appendix Limited Warranty WarrantyLimited warranty coverage Limitations Outside the United States and Canada Regulatory informationYour rights FCC compliance and advisoryVcci Class B ITE Canadian DOC statementEnglish translation Camera BatteryTypes, 8 button Color, automatic correction, 28 computerDocking and charging the camera, 10 door Power DC-in, iiCooling vents Kodak EasyShare software helpTips Multi-up. See picture size Layout. See picture size left/right control, i lightsPicture size, i, 45 print, i, 44, 46 status, 41 transfer Loading Removing perforated tabs, 19 slotNi-MH rechargeable battery pack PowerQuality setting on camera Print button/light, i, 44 print order BypassingConnector to computer, ii Uninstalling softwareVcci compliance, 55 vents, cooling Warranty, 52 Windows OS
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