6 Troubleshooting
This section provides an overview of common issues, and possible solutions for the installation and operation of the Kyocera KR1 Mobile Router.
1.I am unable to access the Configuration Menu when I use my computer to configure the router. Why?
Note: It is recommended that you use an Ethernet connection to configure the Kyocera KR1 Mobile Router.
Ensure that the Ethernet LED on the Kyocera KR1 Mobile Router is ON.
If the LED is not ON, check to see if the cable for the Ethernet connection is securely inserted.
Note: Ensure that the IP Address is in the same range and subnet as the Kyocera KR1 Mobile Router.
The IP Address of the Kyocera KR1 Mobile Router is 192.168.0.1. All the computers on the network must have a unique IP Address within the same range (e.g., 192.168.0.x). Any computers that have identical IP Addresses will not be visible on the network. All computers must also have the same subnet mask (e.g., 255.255.255.0).
Do a Ping test to make sure that the Kyocera KR1 Mobile Router is responding.
Go to Start > Run. Type cmd. Press Enter. Type ping 192.168.0.1. A successful ping shows four replies.
Note: If you have changed the default IP Address, ensure you ping the correct IP Address assigned to the Kyocera KR1 Mobile Router.
Ensure that your Ethernet Adapter is working properly, and that all network drivers are installed properly.
Note: The network adapter name displayed below is provided as an example. Network adapter names will vary depending on your specific adapter. The installation steps listed below are applicable for all network adapters.
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