Kyocera FS-1020D manual General Guide for Troubleshooting, Symptom Check Items Corrective Action

Page 27

General Guide for Troubleshooting

3.1General Guide for Troubleshooting

There are quite a few printer problems which may be corrected by the user. If some kind of printer problem should occur, check the following before concluding the printer is broken.

This section explains how to correct these problems.

Symptom

 

Check Items

Corrective Action

The printer will not

Check the

indicator.

Off

Look through the items below and check

print from the

 

 

 

anything that seems appropriate.

computer.

 

 

 

 

 

 

Flashing

Rapid flashing: An error has occurred. For

 

 

 

 

 

 

 

details on error warnings and remedies, see

 

 

 

 

section 3.3 Indicators on page 3-6.

 

 

 

 

Flickering: The printer is offline. Pressing the

 

 

 

 

key switches the printer to online status.

 

 

 

 

 

 

 

 

Lit

See the appropriate item below.

 

 

 

 

 

Check if status page can

Status page

There may be a problem with the computer’s

 

be printed.

 

can be

connection to the network. Also, look through

 

 

 

printed.

the items below and check anything that

 

 

 

 

seems relevant.

 

 

 

 

 

Print quality is not good.

 

 

See section 3.2 Print Quality Problems on

 

 

 

 

page 3-3.

 

 

 

 

 

Paper is jammed.

 

 

 

See section 3.4 Paper Jam Removal on page

 

 

 

 

3-15.

 

 

 

 

Nothing lights on the

Check that the power cord is properly

Turn off the printer’s power, plug in the power

operator panel even

plugged into the power outlet.

cord securely, and try turning on the printer’s

when power is turned

 

 

 

power again.

on and the fan makes

 

 

 

 

Check that the power switch is really in the ON ( ) position.

no noise.

 

 

 

 

 

 

 

 

The printer prints a

Check the interface cable.

 

Connect both ends of the interface cable

status page, but data

 

 

 

securely. Try replacing the printer cable. For

from the computer is

 

 

 

details on the parallel interface for this

not being printed

 

 

 

printer, see Appendix B.

normally.

 

 

 

 

Check program files and application

Try printing another file or using another

 

 

software.

 

 

print command. If the problem occurs only

 

 

 

 

with a specific file or application, check the

 

 

 

 

printer settings for that application.

 

 

 

 

 

Table 3-1

 

 

 

 

If you still cannot correct a printer problem even after checking the above, please contact your Kyocera Mita dealer.

3-2

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Contents FS-1020D Regarding Tradenames General Limited WarrantyLicense Limitation of RemediesAgfa Japan License Agreement Guidelines Typeface Trademark AcknowledgementContents Fonts Appendix C Printer Specifications Introduction Description Guide to the ManualsGuide to the Operation Guide Basic Operations Column of the table on the following Operator PanelReference Name Function IndicatorsKeys Reference Name Status MeaningFirmware version Understanding the StatusHardware Information Installation OptionsError Log Software VersionKIR Test Pattern Interface InformationMaintenance Toner Container Replacement Toner Container Replacement IntervalReplacement Bag and dispose of it Replenishing TonerTake the new toner container from the bag. Hold it with Container at the positions marked Push Here until you hear Lift the process unit together with the toner container out Cleaning the PrinterPrinter Interior Front CoverRoller Never stand the process unit on endNext time you use the printer Cleaner Home PositionCorners of the top cover Troubleshooting Symptom Check Items Corrective Action General Guide for TroubleshootingPrint Quality Problems Adjust the corresponding custom paper type Check the EcoPrint settingToner indicator Try setting the thin paper modeCheck the file or program Check the paper size settingIndicators Maintenance Messages Cassette is not inserted properly Indicator KM-NET for Clients display Corrective ActionResolution because there is not enough There is no cassette in the feeder, orErrors Requiring Service Personnel Attention Scanner pin-photo error 4200 errorEraser error 5300 error Waste toner reservoir is full 7990 error Controller check sum error F010 errorController RAM read/write error F020 error Engine ROM check sum error F050 error Error Messages This message appears when the printer is in the ready Indicator KM-NET for Corrective ActionPrinter power is on Make sure to turn the printer power off before insertingFollowing displays appear during normal printer operation Normal Indicator DisplayJam at the Face-down Tray and the Rear Cover Paper Jam RemovalJam at the Duplexer Jam at the Paper CassettePull the paper cassette all the way out of the printer Jam Inside the Printer Jam at the MP Tray Normal paper running directionTo the MP tray. Instead, proceed to the next step Open the printer’s top and front covers RegistrationRegistration RollerMetalRollerMetal Paper Selection Paper Availability Paper SpecificationsSpecification General GuidelinesSelecting the Right Paper Condition of the PaperComposition Size Basis WeightPaper Size SmoothnessMoisture Content Thickness CaliperPaper Grain Other Paper Properties Special Paper Transparency overhead projection filmCheck that printing quality is satisfactory Top sheet white bond paper Adhesive Carrier sheet Adhesive-Backed LabelsEnvelopes PostcardsRecycled Paper Thick PaperColored Paper Preprinted PaperPaper Type MP Tray Paper Paper Weight CassetteFonts Internal Fonts Internal Scalable and Bitmap Fonts and Kpdl Fonts List of FontsList of Fonts List of Fonts Font Kpdl Fonts List of Fonts Appendix a Options Available Options Expansion memory Expansion Memory InstallationExpansion memory should be installed only by a Kyocera Mita Shall not be liable for damage due to improper installationDimm to be used Installing the DimmDimm align with the corresponding protrusions in the slot Insert the Dimm into the Dimm socket so that the notches onFasten it with the screw Testing the Expansion MemoryProperties Setting the Printer DriverAgain to restart the printer Memory CompactFlash CardFigure A-13 Push it in all the wayNetwork Interface Card Interface cardRemoved in step Appendix B Host Computer Interface Normal Auto defaultParallel Interface Nibble high0V DC Pin In/out DescriptionError* nFault Pin Data 0 1 to Data 7 8 Pins 2 toPaper Empty PError Pin Reset nInit PinSelect In nSelectIn Pin USB Interface Serial Interface Option SG Signal Ground Pin DTR Data Terminal Ready PinRS-232C Interface Voltage Levels H3 Stop bits RS-232C ProtocolH1 Baud rate H2 Data bitsH8 Received-data buffer size H5 Protocol logicH6 Buffer nearly-full threshold H7 Buffer nearly-empty thresholdObtain a Suitable RS-232C Cable RS-232C Cable ConnectionDouble click on Communications Port \MODE LPT1=COM1 Appendix C Printer Specifications Printer Specifications Weight Power requirementsPower consumption DimensionsGlossary Dpi dots per inch Cassette modeFirst mode IEEE1284Offline Prescribe commandsMP tray Parallel interfaceSleep mode StatusUSB Universal Serial Bus Index EcoPrint Glossary-2Emulation Glossary-2Envelope Index-3 2003 Is a trademark of Kyocera Corporation

FS-1020D specifications

The Kyocera FS-1020D is a compact and efficient monochrome laser printer that is perfect for small office environments or personal use. Renowned for its reliability and the quality of its printing, this device combines advanced technologies with user-friendly features to enhance productivity.

One of the standout features of the FS-1020D is its compact design, which allows it to fit comfortably in limited spaces without sacrificing performance. With dimensions that make it easy to position on a desk or shelf, this printer caters well to those who require a powerful yet unobtrusive printing solution.

Printing at a speed of up to 20 pages per minute, the FS-1020D ensures that documents are produced quickly and efficiently, minimizing downtime and waiting periods. Its ability to handle a monthly duty cycle of up to 30,000 pages makes it suitable for multiple users, providing robust support for busy work environments.

The FS-1020D employs Kyocera's exceptional Laser Print Technology, which guarantees sharp text and detailed graphics, ideal for both professional documents and personal use. The resolution of 1200 x 1200 dpi ensures that prints are crisp and clear, which is vital for high-quality output. Additionally, the printer is equipped with an automatic duplexing feature, allowing users to print on both sides of the paper, thus reducing paper usage and contributing to sustainability efforts.

Another important characteristic of the FS-1020D is its compatibility with various operating systems, including Windows and Mac, allowing users flexibility when it comes to integration into existing workflows. The printer connects via USB, providing a straightforward setup for users without the complications often associated with network printers.

In terms of maintenance, the FS-1020D is designed for ease of use. Its long-lasting toner cartridges serve approximately 2,500 pages, significantly lowering the cost per print and eliminating the need for frequent replacements. This makes the printer an economical choice in the long run, particularly for small businesses looking to keep overhead costs manageable.

Overall, the Kyocera FS-1020D represents a blend of efficiency, quality, and practicality, making it a reliable choice for users in need of a dependable monochrome laser printer. Its compact design, impressive performance, and low operating costs position it as an attractive solution for a variety of printing needs.
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