4413-XXX 
Scanner motor with gear assembly service check
Motor will not run.
  | FRU | Action  | 
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1  | Scanner Motor with Gear  | Check scanner motor for shorts.  | 
  | Assembly  | Disconnect connector CN1 from the  | 
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  | system board and check for  | 
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  | approximately 6 ohms between the  | 
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  | following pins on the motor  | 
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  | connector.  | 
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  | If the ohms reading is incorrect,  | 
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  | replace the scanner motor assembly.  | 
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  | If the motor does not come on during  | 
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  | the scanning process, check  | 
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  | connector CN1 on the system board.  | 
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  | If the connection is okay, check for  | 
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  | voltage reading of approximately 30  | 
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  | volts at pins  | 
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  | If voltage is correct, replace the  | 
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  | scanner motor with gear assembly.  | 
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  | Go to the “Scanner motor with | 
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  | gear assembly removal” on | 
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  | page   | 
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  | replace the system board. Go to the  | 
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  | “System board removal” on | 
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  | page   | 
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2  | Document Scanner Sensor  | To check the document scanner  | 
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  | sensor, insert a sheet of paper or  | 
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  | press the sensor to see if the  | 
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  | scanner motor is working. Go to  | 
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  | “Control panel problems” on | 
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  | page   | 
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Diagnostic information