4402-001 
Symptom Tables
Locate the symptom in the following tables and take the appropriate action.
Carrier Transport Problems
Symptom  | Action  | |
  | 
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• No carrier movement  | Go to the “Carrier Transport  | |
• Slow carrier movement  | Service Check” on page   | |
•  | Carrier stops  | 
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• Carrier slams side frame  | 
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  | 
  | |
Maintenance Station Problems | 
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Symptom  | Action  | |
  | 
  | |
Maintenance station:  | Go to the “Maintenance Station  | |
•  | Fails to cap the printheads  | Service Check” on page   | 
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•  | Fails to clean the printheads  | 
  | 
  | 
  | |
Operator Panel Problems | 
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Symptom  | Action  | |
  | 
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• Buttons do not work  | Check operator panel cable  | |
• Power or status lights do not  | connection at J6 on the system  | |
  | work  | board. Then run the   | 
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  | Test (POST) Sequence” on | 
  | 
  | page   | 
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  | replace the operator panel assembly.  | 
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  | If the problem still exists, replace the  | 
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  | system board. Go to the “System  | 
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  | Board Removal” on page  | 
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  | Note: If any buttons or lights fail,  | 
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  | check connection J6. If the problem  | 
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  | remains, replace the operator panel  | 
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  | assembly. Go to the “Operator  | 
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  | Panel Removal” on page   | 
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  | 
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Diagnostic Information