4402-001
| FRU | Action |
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4 | Encoder Strip | Check the encoder strip for proper installation. |
| Carrier with PCB | Also, check it for wear, dirt and grease. |
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| Assembly | Be sure all printhead connectors are fully seated. |
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| Check the cables for damage. |
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| If the encoder strip and all connections are okay, |
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| but the carrier still slams the side frame, replace |
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| the print engine. Go to the “Print Engine |
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| Removal” on page |
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5 | Carrier Transport | Check for worn, loose or broken parts. Check for |
| Belt | obstructions blocking carrier movement. |
| Idler Pulley Parts |
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| Carrier Frame | Check the carrier belt idler pulley mounting screw. |
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| Loosen the screw and allow the tension spring to |
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| take up any slack in the belt. Tighten the screw. If |
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| the pulley mounting bracket has reached the stop, |
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| replace the belt. Go to the “Belt/Idler Pulley |
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| Assembly (Print Engine) Removal” on |
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| page |
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| Lubricate carrier to carrier frame engagement with |
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| grease P/N 99A0394. |
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6 | Printhead Carrier | Disconnect the printer and check the carrier |
| Assembly | printhead connector (J2). If the connection is |
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| good, remove the printhead carrier and check the |
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| cable connection to the home sensor board. If the |
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| problem remains, replace the system board. Go to |
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| the “System Board Removal” on page |
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7 | Maintenance | A problem with the maintenance station can cause |
| Station | carrier movement problems at the right margin. Go |
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| to the “Maintenance Station Removal” on |
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| page |
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8 | Access Cover | If the carrier does not move toward the cartridge |
| Sensor | load position when the access cover is opened, |
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| verify that power is on. If the carrier still does not |
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| move, check connector J9 pin 1 for approximately |
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| 5 volts, with the cover closed. If the voltage is |
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| correct, replace the sensor. Go to the “Access |
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| Cover Sensor Removal” on page |
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| voltage is incorrect, replace the system board. Go |
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| to the “System Board Removal” on page |
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Diagnostic Information