4402-001
Scan/Copy Quality Service Check
| FRU / Function | Action |
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1 | Scanned images | Check the lighter/darker settings to see if it is |
| are faded, or | correct. There are two ways to make the |
| colors are dull, | adjustment: |
| blurry or fuzzy. |
|
| Images are | From the Lexmark Scan and Copy Control |
| slanted or | program. |
| crooked and the |
|
| straight lines in | Check to see if there is any dust, debris on the |
| the image appear | glass. This may cause a poor image. |
| to be jagged or |
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| uneven. | Check the press plate on the scan lid for any dust |
|
| or debris. |
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2 | Blank copies. | If there are blank copies, make sure the original |
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| document is facing down on the scanner bed. |
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| Check the print cartridges to see if they need to be |
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| cleaned or replaced. |
|
| Check the paper type and copy quality settings on |
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| the operator panel or Lexmark Scan and Copy |
|
| Control program. |
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Diagnostic Information