4402-001 
Service Checks
Carrier Transport Service Check
  | FRU | Action  | 
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1  | System Board  | Check the transport carrier motor connector J4. If  | 
  | Carrier Transport  | connected, check for approximately 28 volts on  | 
  | pins 1 and 2 or at the wire connections located on  | |
  | Motor  | the rear of the transport carrier motor. If voltage is  | 
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  | incorrect, replace the system board. If voltage is  | 
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  | correct, check the motor for shorts.  | 
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2  | Carrier Transport  | Check the motor for binds, or loose motor pulley.  | 
  | Motor  | A noisy or chattering motor or a motor that fails to  | 
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  | turn can be caused by:  | 
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  | • An open or short in the motor.  | 
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  | • An open or short in the motor driver  | 
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  | on the system board.  | 
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  | • A bind in the carrier transport  | 
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  | mechanism. | 
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  | With the carrier transport motor cable (J4)  | 
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  | disconnected from the system board, check for 0  | 
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  | to 10 ohms between the following pins on the  | 
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  | motor:  | 
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  | If the readings are incorrect, replace the print  | 
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  | engine. Go to the “Print Engine Removal” on | 
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  | page   | 
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3  | Carrier Guide Rod  | Clean the carrier rod.  | 
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  | Note: Lubricate the rod and the carrier rod bearing  | 
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  | surfaces with grease P/N 99A0394.  | 
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