4402-001
Paper Feed Problems
Symptom | Action | |
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• | Fails to pick paper | Go to the “Paper Feed Service |
• Picks more than one sheet of | Check” on page | |
| paper |
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• | Picks paper but fails to feed |
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• Paper jams |
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• | Paper fails to exit |
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• Noisy paper feed |
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Envelopes fail to feed | Go to the “Paper Feed Service | |
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| Check” on page |
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Paper skews | Go to the “Paper Path Service | |
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| Check” on page |
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Power Problems |
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Symptom | Action | |
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No power in machine, motors do | Go to the “Power Service Check” | |
not operate | on page | |
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Print Quality Problems |
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Symptom | Action | |
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• Voids in characters | Go to the “Print Quality Service | |
• | Light print | Check” on page |
• | Prints off the page |
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• | Fuzzy print |
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• Carrier moves but no print |
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• | Printhead dries prematurely |
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• | Colors print incorrectly |
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• | Vertical alignment off |
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• Ink smearing | Go to the “Paper Feed Service | |
• | Vertical streaks on paper | Check” on page |
• | Print lines crowded |
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Diagnostic Information