Lexmark g02 Solving copy problems, Unexpected page breaks occur, Copier does not respond, 269

Page 269

REDUCE THE COMPLEXITY OF THE PRINT JOB

Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job.

MAKE SURE THE PRINTER HAS ENOUGH MEMORY

Add printer memory or an optional hard disk.

Unexpected page breaks occur

INCREASE THE PRINT TIMEOUT VALUE

1Make sure the printer is on and Ready appears.

2On the home screen, touch .

3Touch Settings.

4Touch General Settings.

5Touch the down arrow until Timeouts appears.

6Touch Timeouts.

7Touch the left or right arrow next to Print Timeout until the desired value appears.

8Touch Submit.

9Touch .

Solving copy problems

Copier does not respond

These are possible solutions. Try one or more of the following:

CHECK THE DISPLAY FOR ERROR MESSAGES

Clear any error messages.

CHECK THE POWER

Make sure the printer is plugged in, the power is on, and Ready appears.

Scanner unit does not close

Make sure there are no obstructions:

1Lift the scanner unit.

2Remove any obstruction keeping the scanner unit open.

3Lower the scanner unit.

Troubleshooting

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Contents February Users GuideContents Minimizing your printers environmental impact Printing Copying 105112 116123 Faxing 123149 144153 Understanding printer menus238 228236 252 Troubleshooting257 266 310 291Page Safety information Page Finding information about the printer Learning about the printerThank you for choosing this printer Printer configurations Basic model Selecting a location for the printer Basic functions of the scanner Understanding the ADF and scanner glass Using the ADFUsing the scanner glass Description Understanding the printer control panelUnderstanding the home screen Other buttons may appear on the home screen, such as Using the touch-screen buttonsFunction Sample touch screenOther touch-screen buttons Features Available internal options Additional printer setupInstalling internal options Accessing the system board to install internal options Additional printer setup Installing a memory card Notches Ridges Installing a flash memory or firmware card Plastic pins Metal pins Installing an Internal Solutions Port Page Page Page Page Page Page Installing a printer hard disk Page Page Page Installing a fax card Page Page Installing a 250- or 550-sheet drawer Installing hardware optionsAttaching cables Touch Menu Settings Verifying printer setupPrinting a menu settings Installing printer software Setting up the printer softwarePrinting a network setup Mac OS X version 10.4 and earlier Updating available options in the printer driverMac OS X version 10.5 or later Follow these steps to set up your printer Setting up wireless printingInstalling the printer on a wireless network Windows Page Click Wireless Network Attach Click Install Printer and SoftwarePrepare to configure the printer Installing the printer on a wireless network MacintoshEnter the printer information Configure your computer to use the printer wirelessly Configure the printer for wireless accessChoose the Default Browser tab Click More Printers Double-clickPrint Center or Printer Setup UtilityMac OS X version Click AppleTalkFor Macintosh users Installing the printer on a wired networkFor Windows users Mac OS X version Mac OS X version 10.5 or laterMac OS X version 10.4 and earlier Click Control Panel Windows VistaWindows XP Click Properties Click Configure PortWindows Touch Network/Ports Setting up serial printingWindows Windows VistaWindows XP Page Minimizing your printers environmental impact Using recycled paperSaving paper and toner Conserving suppliesSaving energy Using Eco-ModeChoose scanning Check your first draft for accuracyUsing the printer control panel Adjusting Power SaverUsing the Embedded Web Server Click Output Lighting Adjusting the brightness of the displaySetting the standard exit bin light Recycling Lexmark products RecyclingRecycling Lexmark packaging Touch Output LightingReturning Lexmark cartridges for reuse or recycling Touch Settings Touch General Settings Touch Quiet ModeReducing printer noise Submitting changes appears Configuring Universal paper settings Setting the Paper Size and Paper TypeLoading paper and specialty media Specify the Universal Paper Size measurementLoading trays Avoiding jamsPaper tray recommendations Paper recommendationsPage Page Maximum fill line Opening the multipurpose feeder Using the multipurpose feederPage Loading the multipurpose feeder Page Page Unlinking trays Linking and unlinking traysLinking trays Assigning a custom paper type name Click SettingsChanging a Custom Type x name Click Custom NamesPage Paper guidelines Paper characteristicsPaper and specialty media guidelines Using recycled paper and other office papers Storing paper Selecting preprinted forms and letterheadPaper sizes supported by the printer Supported paper sizes, types, and weightsPaper type Paper types and weights supported by the printerLoad up to Paper capacitiesPrinting Touch Print Settings Touch Finishing MenuPrinting a document Printing on both sides of the paper duplexingTips on using transparencies Tips on using letterheadTips on using envelopes Printing on specialty mediaPage Holding jobs in the printer Printing confidential and other held jobsTouch Confidential Jobs Printing confidential and other held jobs from Windows100 101 Printing from a flash drivePrinting a font sample list Printing information pagesPrinting a directory list 102Canceling a print job from the printer control panel Canceling a print jobCanceling a print job from the computer Printing the print quality test pages104 Making a quick copy Making copiesCopying photos Copying using the scanner glassCopying on specialty media Making transparenciesMaking copies using paper from a selected tray Customizing copy settingsCopying to letterhead Copying from one size to anotherCopying on both sides of the paper duplexing Adjusting copy qualityReducing or enlarging copies 108Placing separator sheets between copies Collating copies109 Touch Separator SheetsCreating a custom job job build Copying multiple pages onto a single sheet110 Between Copies Between Jobs Between PagesPlacing information on copies Pausing the current print job to make copiesPlacing the date and time at the top of each 111Canceling a copy job while the document is in the ADF Canceling a copy jobCanceling a copy job while the pages are being printed Placing an overlay message on eachUnderstanding the copy screens and options Options Sides DuplexCollate Improving copy quality Enabling the e-mail function Getting ready to e-mail116 Touch ContinueConfiguring the e-mail settings Setting up the e-mail functionCreating an e-mail shortcut using the Embedded Web Server Creating an e-mail shortcutSending an e-mail using the touch screen Creating an e-mail shortcut using the touch screenSending an e-mail using a shortcut number Mailing a documentSending an e-mail using the address book Customizing e-mail settingsAdding e-mail subject and message information 119Understanding e-mail options Canceling an e-mailChanging the output file type Original SizeOrientation ResolutionBinding Mail Subject122 Advanced OptionsFaxing Setting up the printer to faxGetting the printer ready to fax Choosing a fax connection124 Connecting to an analog telephone line125 Connecting to a DSL serviceConnecting to a PBX or Isdn system Touch Settings Touch Fax Settings Touch Analog Fax Settings Connecting to a distinctive ring service126 Touch Distinctive Rings127 128 Connecting to an adapter for your country or region129 130 Connecting to a telephone wall jack in GermanyAustria, Germany, and Switzerland 131 132 Connecting to a computer with a modem133 Enabling the fax functionSetting the date and time Using the Embedded Web Server for fax setupTurning daylight saving time on or off 134Sending a fax using the computer Sending a fax using the printer control panelSending a fax For Mac OS X version 10.5 or later users136 Creating shortcutsPage Changing the fax resolution Customizing fax settingsMaking a fax lighter or darker Sending a fax at a scheduled time139 Viewing a fax logBlocking junk faxes Understanding fax options Canceling an outgoing fax140 Click the Block No Name Fax option141 Holding and forwarding faxes Improving fax qualityHolding faxes 142143 Forwarding a faxPrint Print and Forward Fax MailScanning to an FTP address using a shortcut number Scanning to an FTP address using the keypadScanning to an FTP address Scanning to an FTP addressCreating an FTP shortcut using the Embedded Web Server Scanning to an FTP address using the address bookCreating an FTP shortcut using the touch screen Click FTP Shortcut Setup146 Understanding FTP options147 148 Improving FTP qualityScanning to a computer Scanning to a computer or flash drive149 Click Scan Profile Click Create Scan ProfileDefault Content Quick SetupUnderstanding scan profile options Format TypeDuplex ColorJpeg Quality Advanced ImagingTouch Scan to USB drive 152153 Understanding printer menusMenus list Paper menu Default Source menuPaper Size/Type menu 154Tray x Type 155Multipurpose Tray Type 156157 Configure MP menuSubstitute Size menu 158 Paper Texture menu159 Paper Weight menuPaper Loading menu 160 Custom Names menu Custom Types menuCustom Scan Sizes menu 161162 Universal Setup menu163 Reports menuActive NIC menu Network/Ports menuStandard Network or Network x menus 164165 166 Smtp Setup menu167 Network Reports menuNetwork Card menu 168 TCP/IP menu169 Wireless menuIPv6 menu AppleTalk menu Network/Ports  Network x  Net x Setup  WirelessNetWare menu 170171 LexLink menu172 Standard USB menu173 Parallel x menu174 175 Serial x menu176 177 Miscellaneous menu Security menuConfidential Print menu 178179 Disk Wiping menu180 Security Audit Log menu181 Set Date/Time menu182 Settings menuGeneral Settings menu Keyboard 183Displayed Information 184Home screen customization 185186 187 188 Copy Settings menuOriginal Size 189Darkness Number of Copies Header/Footer 190191 192 Color Dropout 193Fax Mode Analog Fax Setup menu Fax Settings menuGeneral Fax Settings 194Fax Cover 195196 Fax Send Settings197 198 199 Fax Receive Settings200 Fax Log SettingsSpeaker Settings Fax Mode Fax Server Setup menu201 Distinctive Rings202 Fax Server Setup203 Mail Settings menu204 205 206 207 208 FTP Settings menu209 210 211 Scan SettingsFlash Drive menu 212 213 214 Print Settings215 216 Print SettingsSetup menu 217 218 Finishing menu219 220 Quality menu221 Utilities menu222 PostScript menu223 PCL Emul menu224 225 Html menu226 Image menu227 Help menuXPS menu Cleaning the scanner glass Cleaning the exterior of the printerMaintaining the printer 228229 Cleaning the ADF separator rollersTouch Scanner Manual Registration Adjusting scanner registration230 Storing supplies Touch Exit Configuration231 Touch Copy Quick TestChecking the status of supplies from a network computer Checking the status of supplies232 Touch View suppliesOrdering toner cartridges Ordering suppliesOrdering a photoconductor kit 233234 Ordering ADF replacement partsMoving the printer to another location 235 Shipping the printerSetting up e-mail alerts Administrative supportChecking the device status 236237 Restoring the factory default settingsViewing reports Clearing jams Clearing jamsUnderstanding jam messages and locations 238239 Jam message numbers and how to access each jam201 paper jams 240 241 Paper jam242 243 244 245 Paper jams246 247 248 Clearing jams under the ADF cover249 250 Clearing ADF jams by lifting the scanner cover251 Clearing ADF duplex jamsSolving basic printer problems TroubleshootingIndicator light blinks red Understanding printer messagesChange src to Clock batteryCheck tray x connection Close front doorFax partition inoperative. Contact system administrator Disk Full Scan Job CanceledFax Station Name not set up Connect xbpsInstall Tray Fax Station Number not set upInsert Tray Invalid PINMemory full, cannot print faxes No analog phone line connected to modem, fax is disabledNetwork/Network No answerSmtp server not set up. Contact system administrator Restore Held Jobs?Replace x if restarting job Scan Document Too LongSystem busy, preparing resources for job Some held jobs were not restoredUnsupported disk Unsupported USB device, please removeInsufficient memory, some held jobs will not be restored Insufficient memory to support Resource Save featureInsufficient memory to collate job Insufficient memory, some Held Jobs were deletedNetwork x software error Ppds font errorSerial option x error Defective flash detectedParallel port x disabled Standard network software errorSerial port x disabled Standard parallel port disabledUSB port x disabled Standard USB port disabledConfiguration change, held jobs were not restored Too many flash options installedIncompatible tray Routine maintenance neededRemove defective disk Disk fullYy Replace cartridge Yy Cartridge nearly lowYy paper jam Yy scanner jamScanner Service Error Scanner DisabledService message Emulation error, load emulation option266 Solving printing problems267 Confidential and other held jobs do not printJob takes longer than expected to print Incorrect characters print Job prints from the wrong tray or on the wrong paperTray linking does not work Large jobs do not collateUnexpected page breaks occur Solving copy problemsCopier does not respond Scanner unit does not close270 Poor copy qualityPartial document or photo copies Solving scanner problemsChecking an unresponsive scanner 271Scanning takes too long or freezes the computer Scan was not successfulPoor scanned image quality 272Partial document or photo scans Solving fax problemsCannot scan from a computer Caller ID is not shown274 Cannot send or receive a fax275 Can send but not receive faxes276 Can receive but not send faxesReceived fax has poor print quality Reset the Printer Solving option problems277 Make Sure the FAX Transmission Speed is not SET TOO HighDrawers Internal Solutions PortFlash memory card Hard disk with adapterPaper frequently jams Solving paper feed problemsPaper trays 279Isolating print quality problems Solving print quality problemsPaper jam message remains after jam is cleared That jammed does not reprint after you clear the jam281 Blank pagesCharacters have jagged or uneven edges Ghost images Clipped imagesGray background 282Incorrect margins Check the Toner Darkness SettingPaper curl 283Skewed print Print irregularities284 Fuser MAY be Worn or Defective285 Solid black or white streaksPrint is too light Print is too dark Check the Darkness Settings286 Toner is LOW287 Streaked vertical linesToner is Smeared Toner Cartridge is Defective288 Toner fog or background shading appears onToner rubs off Toner specks Embedded Web Server does not openTransparency print quality is poor 289290 Contacting Customer SupportEdition notice Product information291 Lexmark International, Inc. All rights reserved292 Trademarks293 Noise emission levels294 Product power consumption Power consumptionLaser notice Laser advisory labelOff mode Power SaverEuropean Community EC directives conformity 296Avis de conformité aux normes de l’industrie du Canada Industry Canada compliance statementRegulatory notices for telecommunication terminal equipment 297298 South Africa telecommunications notice299 Using this product in SwitzerlandUtilisation de ce produit en Suisse Verwendung dieses Produkts in der Schweiz Regulatory notices for wireless productsUso del prodotto in Svizzera Exposure to radio frequency radiationTaiwan NCC RF notice statement Industry Canada Canada301 Industry Canada Canada302 Lexmark International, Inc., Lexington, KY Statement of Limited Warranty303 Limited warranty service Limited warrantyExtent of limited warranty 304Additional rights 305Limitation of liability Device License Agreement Lexmark Software License Agreement 306307 308 Microsoft Corporation Notices 309310 IndexNumerics Duplexing copy jobs Fax jobs, incoming 139 print jobs 311Quality 276 faxing 312313 314 Partial document or photo scans 315316 Computer Creating shortcuts using the touch screen317
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13C1262, 636, 431, X464de, 13C0084 specifications

Lexmark has a reputation for producing high-quality printing solutions tailored for both home and office environments. Among its extensive range of printers, models like the Lexmark G11, G01, WH2, N11, and 63W stand out for their unique features, advanced technologies, and impressive capabilities.

The Lexmark G11 is a compact color printer designed for efficient performance and vibrant print quality. One of its key features is the use of innovative laser technology, which ensures sharp text and clear images with a resolution of up to 1200 x 1200 dpi. This model is particularly notable for its energy-efficient design, which can significantly reduce power consumption without sacrificing output quality. Additionally, the G11 includes wireless connectivity options, allowing users to easily print from mobile devices or computers without the hassle of cables.

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Together, these Lexmark printers offer a diverse array of functionalities tailored to meet various printing requirements, making them a reliable choice for both personal and professional use. Each model incorporates advanced technologies to enhance user experience and output quality, reflecting Lexmark's commitment to innovation in the printing industry.
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