Page 91
Selecting paper
Using appropriate paper prevents jams and helps ensure trouble-free printing. To help avoid jams and poor print quality:
• Always use new, undamaged paper.
• Before loading paper, know the recommended print side of the paper. This information is usually indicated on the paper package.
Multiple-part forms or documents
Recycled papers that fail EN12281:2002 (European)
Rough-edged, rough or heavily textured surface papers, or curled papers
Coated papers (erasable bond), synthetic papers, thermal papers
•
•
•
• Paper weighing less than 60 g/m2 (16 lb)
•
In some cases, registration can be adjusted with a software application to successfully print on these forms.
Preprinted papers that can be affected by the temperature in the printer fuser
Preprinted papers with chemicals that may contaminate the printer
•
•
• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.), such as optical character recognition (OCR) forms
For 60–176 g/m2 (16–47 lb bond) paper, grain long paper is recommended. For paper heavier than 176 g/m2, grain short is recommended.
Fiber content
Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.
For detailed information on paper with recycled fiber content, see “Using recycled paper and other office papers” on page 91.
Unacceptable paper
The following paper types are not recommended for use with the printer:
• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper
•Do not use paper that has been cut or trimmed by hand.
•Do not mix paper sizes, types, or weights in the same source; mixing results in jams.
•Do not use coated papers unless they are specifically designed for electrophotographic printing.
Using recycled paper and other office papers
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a study demonstrating that recycled paper produced by major mills in the US fed as well as non-recycled paper. However, no blanket statement can be made that all recycled paper will feed well.
Paper and specialty media guidelines
91
Contents
February
Users Guide
Contents
Minimizing your printers environmental impact
Printing
Copying 105
112
116
123
Faxing 123
149
144
153
Understanding printer menus
236
228
238
252
Troubleshooting
257
266
310
291
Page
Safety information
Page
Thank you for choosing this printer
Learning about the printer
Finding information about the printer
Printer configurations
Basic model
Selecting a location for the printer
Basic functions of the scanner
Using the scanner glass
Using the ADF
Understanding the ADF and scanner glass
Description
Understanding the printer control panel
Understanding the home screen
Other buttons may appear on the home screen, such as
Using the touch-screen buttons
Function
Sample touch screen
Other touch-screen buttons
Features
Installing internal options
Additional printer setup
Available internal options
Accessing the system board to install internal options
Additional printer setup
Installing a memory card
Notches Ridges
Installing a flash memory or firmware card
Plastic pins Metal pins
Installing an Internal Solutions Port
Page
Page
Page
Page
Page
Page
Installing a printer hard disk
Page
Page
Page
Installing a fax card
Page
Page
Installing a 250- or 550-sheet drawer
Installing hardware options
Attaching cables
Printing a menu settings
Verifying printer setup
Touch Menu Settings
Printing a network setup
Setting up the printer software
Installing printer software
Mac OS X version 10.5 or later
Updating available options in the printer driver
Mac OS X version 10.4 and earlier
Follow these steps to set up your printer
Setting up wireless printing
Installing the printer on a wireless network Windows
Page
Click Wireless Network Attach
Click Install Printer and Software
Prepare to configure the printer
Installing the printer on a wireless network Macintosh
Enter the printer information
Configure your computer to use the printer wirelessly
Configure the printer for wireless access
Click AppleTalk
Double-clickPrint Center or Printer Setup Utility
Choose the Default Browser tab Click More Printers
Mac OS X version
For Windows users
Installing the printer on a wired network
For Macintosh users
Mac OS X version 10.4 and earlier
Mac OS X version 10.5 or later
Mac OS X version
Windows XP
Windows Vista
Click Control Panel
Windows
Click Configure Port
Click Properties
Touch Network/Ports
Setting up serial printing
Windows XP
Windows Vista
Windows
Page
Conserving supplies
Using recycled paper
Minimizing your printers environmental impact
Saving paper and toner
Check your first draft for accuracy
Using Eco-Mode
Saving energy
Choose scanning
Using the Embedded Web Server
Adjusting Power Saver
Using the printer control panel
Setting the standard exit bin light
Adjusting the brightness of the display
Click Output Lighting
Touch Output Lighting
Recycling
Recycling Lexmark products
Recycling Lexmark packaging
Reducing printer noise
Touch Settings Touch General Settings Touch Quiet Mode
Returning Lexmark cartridges for reuse or recycling
Submitting changes appears
Specify the Universal Paper Size measurement
Setting the Paper Size and Paper Type
Configuring Universal paper settings
Loading paper and specialty media
Paper recommendations
Avoiding jams
Loading trays
Paper tray recommendations
Page
Page
Maximum fill line
Opening the multipurpose feeder
Using the multipurpose feeder
Page
Loading the multipurpose feeder
Page
Page
Linking trays
Linking and unlinking trays
Unlinking trays
Click Custom Names
Click Settings
Assigning a custom paper type name
Changing a Custom Type x name
Page
Paper and specialty media guidelines
Paper characteristics
Paper guidelines
Using recycled paper and other office papers
Storing paper
Selecting preprinted forms and letterhead
Paper sizes supported by the printer
Supported paper sizes, types, and weights
Paper type
Paper types and weights supported by the printer
Load up to
Paper capacities
Printing on both sides of the paper duplexing
Touch Print Settings Touch Finishing Menu
Printing
Printing a document
Printing on specialty media
Tips on using letterhead
Tips on using transparencies
Tips on using envelopes
Page
Holding jobs in the printer
Printing confidential and other held jobs
100
Printing confidential and other held jobs from Windows
Touch Confidential Jobs
101
Printing from a flash drive
102
Printing information pages
Printing a font sample list
Printing a directory list
Printing the print quality test pages
Canceling a print job
Canceling a print job from the printer control panel
Canceling a print job from the computer
104
Making a quick copy
Making copies
Making transparencies
Copying using the scanner glass
Copying photos
Copying on specialty media
Copying from one size to another
Customizing copy settings
Making copies using paper from a selected tray
Copying to letterhead
108
Adjusting copy quality
Copying on both sides of the paper duplexing
Reducing or enlarging copies
Touch Separator Sheets
Collating copies
Placing separator sheets between copies
109
Between Copies Between Jobs Between Pages
Copying multiple pages onto a single sheet
Creating a custom job job build
110
111
Pausing the current print job to make copies
Placing information on copies
Placing the date and time at the top of each
Placing an overlay message on each
Canceling a copy job
Canceling a copy job while the document is in the ADF
Canceling a copy job while the pages are being printed
Understanding the copy screens and options
Collate
Sides Duplex
Options
Improving copy quality
Touch Continue
Getting ready to e-mail
Enabling the e-mail function
116
Creating an e-mail shortcut
Setting up the e-mail function
Configuring the e-mail settings
Creating an e-mail shortcut using the Embedded Web Server
Mailing a document
Creating an e-mail shortcut using the touch screen
Sending an e-mail using the touch screen
Sending an e-mail using a shortcut number
119
Customizing e-mail settings
Sending an e-mail using the address book
Adding e-mail subject and message information
Original Size
Canceling an e-mail
Understanding e-mail options
Changing the output file type
Mail Subject
Resolution
Orientation
Binding
122
Advanced Options
Choosing a fax connection
Setting up the printer to fax
Faxing
Getting the printer ready to fax
124
Connecting to an analog telephone line
Connecting to a PBX or Isdn system
Connecting to a DSL service
125
Touch Distinctive Rings
Connecting to a distinctive ring service
Touch Settings Touch Fax Settings Touch Analog Fax Settings
126
127
128
Connecting to an adapter for your country or region
129
Austria, Germany, and Switzerland
Connecting to a telephone wall jack in Germany
130
131
132
Connecting to a computer with a modem
133
Enabling the fax function
134
Using the Embedded Web Server for fax setup
Setting the date and time
Turning daylight saving time on or off
For Mac OS X version 10.5 or later users
Sending a fax using the printer control panel
Sending a fax using the computer
Sending a fax
136
Creating shortcuts
Page
Sending a fax at a scheduled time
Customizing fax settings
Changing the fax resolution
Making a fax lighter or darker
Blocking junk faxes
Viewing a fax log
139
Click the Block No Name Fax option
Canceling an outgoing fax
Understanding fax options
140
141
142
Improving fax quality
Holding and forwarding faxes
Holding faxes
Fax Mail
Forwarding a fax
143
Print Print and Forward
Scanning to an FTP address
Scanning to an FTP address using the keypad
Scanning to an FTP address using a shortcut number
Scanning to an FTP address
Click FTP Shortcut Setup
Scanning to an FTP address using the address book
Creating an FTP shortcut using the Embedded Web Server
Creating an FTP shortcut using the touch screen
146
Understanding FTP options
147
148
Improving FTP quality
Click Scan Profile Click Create Scan Profile
Scanning to a computer or flash drive
Scanning to a computer
149
Format Type
Quick Setup
Default Content
Understanding scan profile options
Advanced Imaging
Color
Duplex
Jpeg Quality
Touch Scan to USB drive
152
Menus list
Understanding printer menus
153
154
Default Source menu
Paper menu
Paper Size/Type menu
Tray x Type
155
Multipurpose Tray Type
156
Substitute Size menu
Configure MP menu
157
158
Paper Texture menu
Paper Loading menu
Paper Weight menu
159
160
161
Custom Types menu
Custom Names menu
Custom Scan Sizes menu
162
Universal Setup menu
163
Reports menu
164
Network/Ports menu
Active NIC menu
Standard Network or Network x menus
165
166
Smtp Setup menu
Network Card menu
Network Reports menu
167
168
TCP/IP menu
IPv6 menu
Wireless menu
169
170
Network/Ports Network x Net x Setup Wireless
AppleTalk menu
NetWare menu
171
LexLink menu
172
Standard USB menu
173
Parallel x menu
174
175
Serial x menu
176
177
178
Security menu
Miscellaneous menu
Confidential Print menu
179
Disk Wiping menu
180
Security Audit Log menu
181
Set Date/Time menu
General Settings menu
Settings menu
182
Keyboard
183
Displayed Information
184
Home screen customization
185
186
187
188
Copy Settings menu
Original Size
189
Darkness Number of Copies Header/Footer
190
191
192
Color Dropout
193
194
Fax Settings menu
Fax Mode Analog Fax Setup menu
General Fax Settings
Fax Cover
195
196
Fax Send Settings
197
198
199
Fax Receive Settings
200
Fax Log Settings
Distinctive Rings
Fax Mode Fax Server Setup menu
Speaker Settings
201
202
Fax Server Setup
203
Mail Settings menu
204
205
206
207
208
FTP Settings menu
209
210
Flash Drive menu
Scan Settings
211
212
213
214
Print Settings
215
Setup menu
Print Settings
216
217
218
Finishing menu
219
220
Quality menu
221
Utilities menu
222
PostScript menu
223
PCL Emul menu
224
225
Html menu
226
Image menu
XPS menu
Help menu
227
228
Cleaning the exterior of the printer
Cleaning the scanner glass
Maintaining the printer
229
Cleaning the ADF separator rollers
230
Adjusting scanner registration
Touch Scanner Manual Registration
Touch Copy Quick Test
Touch Exit Configuration
Storing supplies
231
Touch View supplies
Checking the status of supplies
Checking the status of supplies from a network computer
232
233
Ordering supplies
Ordering toner cartridges
Ordering a photoconductor kit
Moving the printer to another location
Ordering ADF replacement parts
234
235
Shipping the printer
236
Administrative support
Setting up e-mail alerts
Checking the device status
Viewing reports
Restoring the factory default settings
237
238
Clearing jams
Clearing jams
Understanding jam messages and locations
201 paper jams
Jam message numbers and how to access each jam
239
240
241
Paper jam
242
243
244
245
Paper jams
246
247
248
Clearing jams under the ADF cover
249
250
Clearing ADF jams by lifting the scanner cover
251
Clearing ADF duplex jams
Understanding printer messages
Troubleshooting
Solving basic printer problems
Indicator light blinks red
Close front door
Clock battery
Change src to
Check tray x connection
Connect xbps
Disk Full Scan Job Canceled
Fax partition inoperative. Contact system administrator
Fax Station Name not set up
Invalid PIN
Fax Station Number not set up
Install Tray
Insert Tray
No answer
No analog phone line connected to modem, fax is disabled
Memory full, cannot print faxes
Network/Network
Scan Document Too Long
Restore Held Jobs?
Smtp server not set up. Contact system administrator
Replace x if restarting job
Unsupported USB device, please remove
Some held jobs were not restored
System busy, preparing resources for job
Unsupported disk
Insufficient memory, some Held Jobs were deleted
Insufficient memory to support Resource Save feature
Insufficient memory, some held jobs will not be restored
Insufficient memory to collate job
Defective flash detected
Ppds font error
Network x software error
Serial option x error
Standard parallel port disabled
Standard network software error
Parallel port x disabled
Serial port x disabled
Too many flash options installed
Standard USB port disabled
USB port x disabled
Configuration change, held jobs were not restored
Disk full
Routine maintenance needed
Incompatible tray
Remove defective disk
Yy scanner jam
Yy Cartridge nearly low
Yy Replace cartridge
Yy paper jam
Emulation error, load emulation option
Scanner Disabled
Scanner Service Error
Service message
266
Solving printing problems
Job takes longer than expected to print
Confidential and other held jobs do not print
267
Large jobs do not collate
Job prints from the wrong tray or on the wrong paper
Incorrect characters print
Tray linking does not work
Scanner unit does not close
Solving copy problems
Unexpected page breaks occur
Copier does not respond
270
Poor copy quality
271
Solving scanner problems
Partial document or photo copies
Checking an unresponsive scanner
272
Scan was not successful
Scanning takes too long or freezes the computer
Poor scanned image quality
Caller ID is not shown
Solving fax problems
Partial document or photo scans
Cannot scan from a computer
274
Cannot send or receive a fax
275
Can send but not receive faxes
Received fax has poor print quality
Can receive but not send faxes
276
Make Sure the FAX Transmission Speed is not SET TOO High
Solving option problems
Reset the Printer
277
Hard disk with adapter
Internal Solutions Port
Drawers
Flash memory card
279
Solving paper feed problems
Paper frequently jams
Paper trays
That jammed does not reprint after you clear the jam
Solving print quality problems
Isolating print quality problems
Paper jam message remains after jam is cleared
Characters have jagged or uneven edges
Blank pages
281
282
Clipped images
Ghost images
Gray background
283
Check the Toner Darkness Setting
Incorrect margins
Paper curl
Fuser MAY be Worn or Defective
Print irregularities
Skewed print
284
Print is too light
Solid black or white streaks
285
Toner is LOW
Check the Darkness Settings
Print is too dark
286
Toner Cartridge is Defective
Streaked vertical lines
287
Toner is Smeared
Toner rubs off
Toner fog or background shading appears on
288
289
Embedded Web Server does not open
Toner specks
Transparency print quality is poor
290
Contacting Customer Support
Lexmark International, Inc. All rights reserved
Product information
Edition notice
291
292
Trademarks
293
Noise emission levels
294
Laser advisory label
Power consumption
Product power consumption
Laser notice
296
Power Saver
Off mode
European Community EC directives conformity
297
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
Regulatory notices for telecommunication terminal equipment
298
South Africa telecommunications notice
Utilisation de ce produit en Suisse
Using this product in Switzerland
299
Exposure to radio frequency radiation
Regulatory notices for wireless products
Verwendung dieses Produkts in der Schweiz
Uso del prodotto in Svizzera
Industry Canada Canada
Industry Canada Canada
Taiwan NCC RF notice statement
301
302
303
Statement of Limited Warranty
Lexmark International, Inc., Lexington, KY
304
Limited warranty
Limited warranty service
Extent of limited warranty
Limitation of liability
305
Additional rights
Device License Agreement Lexmark Software License Agreement
306
307
308
Microsoft Corporation Notices
309
Numerics
Index
310
Duplexing copy jobs Fax jobs, incoming 139 print jobs
311
Quality 276 faxing
312
313
314
Partial document or photo scans
315
316
Computer Creating shortcuts using the touch screen
317